Surestay By Best Western Greenville

2.5 star property

Photo gallery for Surestay By Best Western Greenville

Lobby
Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Property amenity
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Laundry room
The current price is NZ$172
includes taxes & fees
1 May - 2 May

Explore the area

View map
851 Martin St, Greenville, OH, 45331
  • Place, Caddie Shack Driving Range
    ‪8 min walk‬
  • Place, YOLO Park
    ‪14 min walk‬
  • Place, Darke County Fairgrounds
    ‪3 min drive‬
  • Airport, Dayton, OH (DAY-James M. Cox Dayton Intl.)
    ‪44 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Greenville

Surestay By Best Western Greenville puts you in the heart of Greenville, within just a 10-minute stroll of Caddie Shack Driving Range and Sater Heights Park. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy access to a bowling alley, rowing/canoeing and sailing. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of free RV/bus/truck parking. .Sights within a 20-minute walk of this Greenville hotel include YOLO Park and Annie Oakley Park.

What's nearby

  • Caddie Shack Driving Range - 8 min walk - 0.7 km
  • Sater Heights Park - 8 min walk - 0.7 km
  • Annie Oakley Park - 14 min walk - 1.2 km
  • YOLO Park - 14 min walk - 1.3 km
  • Darke County Fairgrounds - 3 min drive - 2.5 km

Getting around

  • Dayton, OH (DAY-James M. Cox Dayton Intl.) - 39 min drive

Restaurants

  • ‪Taco Bell - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Asian Buffet - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin - ‬3 min drive

About this property

Surestay By Best Western Greenville

Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Surestay By Best Western Greenville. Free self parking is available.

This Greenville hotel is smoke free.

  • 61 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Surestay By Best Western Greenville offers 61 accommodations with free newspapers and coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bowling alley
  • Rowing/canoeing
  • Sailing
  • Scuba diving

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a one-time cleaning fee of USD 250
  • Maximum 1 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day plus a one-off USD 250 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is parking available at Surestay By Best Western Greenville?

Yep, Surestay By Best Western Greenville has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Surestay By Best Western Greenville?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at Surestay By Best Western Greenville on 1 May 2026 start from NZ$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Surestay By Best Western Greenville family-friendly?

You bet! With amenities such as an on-site bowling alley, as well as cots/infant beds in the guestrooms, it's no surprise that Surestay By Best Western Greenville is a hit with families.

Does Surestay By Best Western Greenville serve breakfast?

Sure does, free continental brekkie is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Surestay By Best Western Greenville?

No, Surestay By Best Western Greenville does not offer an airport shuttle service.

What time are check-in & check-out at Surestay By Best Western Greenville?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Surestay By Best Western Greenville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 174 out of 400 reviews
Rating 8 - Good. 108 out of 400 reviews
Rating 6 - Okay. 54 out of 400 reviews
Rating 4 - Poor. 22 out of 400 reviews
Rating 2 - Terrible. 42 out of 400 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Despite the front of the building not looking at all like a hotel inside was clean and up to date. Game room with pool tables, darts, basketball and a few claw machines were a nice addition too. There’s a restaurant there as well. Room was clean and comfortable, jacuzzi tub was great to relax in while 12 inches of snow fell outside. They were very prompt in cleaning the parking lot and sidewalks. Didn’t even have a problem at 3am when going out for work. Front desk guys was very pleasant. I will be back.
Stayed 2 nights in Jan 2026

6/10 Okay

phillip

Liked: Cleanliness, staff & service, property conditions & facilities
The handicap room was not very friendly, toilet way to short, hard to get off, and shower you had to step over the tub and only one grab rail and it was on the same side as shower head.also the heater made a horrible noise every it kicked ontime
Stayed 1 night in Dec 2025

8/10 Good

Charles

Liked: Cleanliness, amenities
stayed here when it was not Best Western. New owners have made improvements. Safe stay for travelers.
Stayed 1 night in Dec 2025

10/10 Excellent

Hui

Stayed 1 night in Dec 2025

4/10 Poor

Sheri

Disliked: Cleanliness, staff & service
Heater/air conditioner was very loud making it hard to sleep, GFI in bathroom looked like it needed replaced, floor and ceiling in bathroom looked like it had water damage and needed repair, staff knocked on door at 8am to see if we checked out (and we have a dog that then proceeded to bark).
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Stayed 6 nights in Oct 2025

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not look like a hotel when you pull up. Little older of a place, but it was fairly clean and suited me just fine.
Stayed 3 nights in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is older but it was very clean. We did not eat breakfast there so I cannot comment on that. Employees were all very friendly and helpful
Stayed 3 nights in Oct 2025

4/10 Poor

Richard

Travelled with family
Disliked: Property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Shawna

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The faucet was coming out of the wall. There were bugs coming out of the bathroom sink. The sheets were stained. For the rates they’re expecting, it needs work.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good, room was clean but spatub didn’t work, area was clean and nice. Staff was great. But breakfast was subpar, no selection and can't even say its a continental breakfast. No protein only fruit and yogurt.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Teresa

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed at this location August 21-24, 2025 on business. The 1st room we checked into, there was water under the laminate floor in the bathroom & the tub’s surface was slippery due to a partial mat still being stuck to the tub. We were moved to another room, it was late in the evening. Went straight to bed. Next morning noticed the condition of the bathroom. Went out & purchased cleaning supplies & flip flops. Pic of socks was just wearing in the room! Also, bathroom fan was so loud & connected to lights. Bought a camping light so we didn’t have to turn on. Room always felt damp, even with air conditioner on. Ice machine was not working or available. No hot water in breakfast room for tea or oatmeal. 2nd night we around midnight we had someone from the front desk try to enter our room - they did not announce themselves. Left when I yelled - get out of our room! Tried to call from our room-phone disconnected! Called from my cell phone - not knowing @that time it was them. They apologized and said they were checking to see if someone was in the room?! What?! We were there to get sleep b/c we were working long days at the fair! We have stayed there before & had a good experience. Not again-I feel I should get my money returned!
Stayed 3 nights in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and our room were superb. We were a little disappointed the available items for breakfast did not include much in the way of protein: mostly carbohydrates.
Stayed 2 nights in Sep 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Warren

Stayed 1 night in Sep 2025

6/10 Okay

Ginger

Liked: Staff & service, property conditions & facilities
They had this facility rennovated and put in laminated flooring in the rooms. It was not clean and as I walked around the room that evening, the bottom of my feet were very dirty. When I received my check out bill, it was a different price but my card was charged different.

6/10 Okay

Rich

Business traveller
The room was clean and slightly updated. There was a small water leak in the bathroom coming from the room upstairs. It was a room to sleep in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

6/10 Okay

john

Liked: Cleanliness, room comfort

Ok

Staff was very nice. The room was nice. It was clean and comfortable. The shower had mold stains around the drain and there was very little water pressure for the shower. The breakfast was minimal, but was ok. The doors to the room were so thin the you could hear the conversations in the rooms as you passed by them. The restaurant attached to the hotel was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Dewayne

Stayed 1 night in Aug 2025

8/10 Good

Thia

Travelled with family
No elevator to 2nd floor and was not informed of a much shorter way to get to room. (Back parking area).
Stayed 1 night in Aug 2025

8/10 Good

Francine

Travelled with family
Liked: Staff & service
Owner/manager was very helpful and a genuinely person. The bathtub/shower was really scarred up. I would not take a shower in that tub!
Stayed 1 night in Aug 2025

2/10 Terrible

Mallory, New Albany

Disliked: Cleanliness, amenities, property conditions & facilities
The ceiling in my room leaked; I had to put a towel down to collect the water so I wouldn't slip and fall as it was right by my bed. The first night, I had a deadbolt on my door I could lock. The second night, the deadbolt had been removed and their was sawdust on the door and floor where it had clearly been drilled and removed. The night manager couldn't explain why it had been removed, and the front desk the next day tried to say it was because of the change in property management taking place. They kept reassuring me the area is safe, and no one had been in my room. They dismissed me saying I felt unsafe staying there as a single female, that I was more concerned about other guests, and that they should not have been removing deadbolts from doors when guests were actively staying there, unless they had given prior notice, which they did not.
Stayed 2 nights in Jun 2025