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Sunstar Hotel Grindelwald

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Sunstar Hotel Grindelwald

Exercise/lap pool
2 restaurants, breakfast, dinner served; international cuisine
Lobby sitting area
Terrace/patio
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Gym
  • Housekeeping

Explore the area

View map
Dorfstrasse 168, Grindelwald, BE, 3818
  • First Cable Car
    ‪2 min walk‬
  • Grindelwald Grund Gondola
    ‪4 min drive‬
  • First Station
    ‪22 min drive‬

Room options

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn)

Double Room (Wetterhorn)

8.0 out of 10
Very good
(9 reviews)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard)

Standard Double Room (Standard)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Premium)

Double Room (Premium)

Double Room (Premium)

8.8 out of 10
Excellent
(20 reviews)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova)

Double Room (Standard Nova)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn)

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family room Eiger

Family room Eiger

Family room Eiger

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger)

Double Room (Standard Eiger)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Studio Suite

7.6 out of 10
Good
(13 reviews)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Standard Eiger Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Eiger Double Room

  • Sleeps 2

View all photos for Premium Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Double Room

  • Sleeps 2

View all photos for Wetterhorn Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Wetterhorn Room

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Double Room

  • Sleeps 2

View all photos for Family Room Eiger

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Family Room Eiger

  • Sleeps 3

View all photos for Standard Nova Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Nova Double Room

  • Sleeps 2

View all photos for Single Room Wetterhorn

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Single Room Wetterhorn

  • Sleeps 1

About the area

Grindelwald

A family-friendly stay in Grindelwald awaits you at Sunstar Hotel Grindelwald. Within steps you'll find First Cable Car and Pfingstegg Cable Car within a 10-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, hydrotherapy and mani/pedis along with access to the sauna and steam room. The restaurant, Ambiance, serves international cuisine and is open for breakfast and dinner. Bar is the hotel's own bar. Enjoy the gym, sauna and pool loungers as well as access to bike hire. 5920 square feet (550 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of free train pick-up service. .Attractions within a 30-minute drive of this 4-property class Grindelwald hotel include Mystery Rooms and First Station.

What's nearby

  • First Cable Car - 2 min walk - 0.2 km
  • Oberer Gletscher - 6 min walk - 0.6 km
  • Sportzentrum Grindelwald - 9 min walk - 0.8 km
  • Grindelwald Grund Gondola - 4 min drive - 2.1 km
  • First Station - 22 min drive - 5.9 km

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • Pfingstegg
  • ‪Eigerbean - ‬2 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Bebbis - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Family-friendly hotel with 2 restaurants and full-service spa
Sunstar Hotel Grindelwald offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5920 square feet (550 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the family-friendly Sunstar Hotel Grindelwald. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Grindelwald hotel is smoke free.

  • 219 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 5920 sq ft of conference space
  • 550 sq. m of conference space
  • Built in 1971
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, 524 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Parking on site (CHF 20 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5,920 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 50 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 82
  • Christmas Day (25 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 132
  • New Year's Eve (31 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

What is the cancellation policy at Sunstar Hotel Grindelwald?

Sunstar Hotel Grindelwald offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunstar Hotel Grindelwald?

Yep, Sunstar Hotel Grindelwald has a self car park with in/out privileges for CHF 20 per night. Onsite parking is limited.

Is there a spa on site at Sunstar Hotel Grindelwald?

Yep, there is an onsite spa at Sunstar Hotel Grindelwald. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sunstar Hotel Grindelwald have a pool?

Sunstar Hotel Grindelwald has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sunstar Hotel Grindelwald?

Sunstar Hotel Grindelwald features a full-service spa, a health club and an indoor pool. All guestrooms come with free minibar items and espresso makers.

Is Sunstar Hotel Grindelwald family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Sunstar Hotel Grindelwald is a hit with families.

Does Sunstar Hotel Grindelwald serve breakfast?

You bet, our travelers highly rate the free buffet brekkie here! Offered daily between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Sunstar Hotel Grindelwald?

No, Sunstar Hotel Grindelwald does not offer an airport shuttle service.

Is there a bar or restaurant at Sunstar Hotel Grindelwald?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunstar Hotel Grindelwald?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunstar Hotel Grindelwald?

Dogs are welcome at Sunstar Hotel Grindelwald, with food and water bowls on offer.

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 8 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Zaima

Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at SunStar hotel for our recent wedding anniversary and I think it was a great choice. The mountain view was unforgettable and breathtaking. We will definitely be back again for our next trip!
Stayed 2 nights in May 2025

10/10 Excellent

Katharine

Stayed 2 nights in May 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service
Disliked: Room comfort
It’s an OK hotel, but way way way overpriced for what you get. It’s very hot (no AC) so you need to keep the windows open, but the hotel lights an outdoor fire at night so the whole room smells like smoke. You are paying for the views and if you’re not looking out at the mountain, then it’s not worth it.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect. Breathtaking views. The hotel was convenient to everything, particularly Grindelwald First.
Stayed 2 nights in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Amenities
Excellent in all respects
Stayed 2 nights in May 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and the room with Mountain View was fantastic!!!
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in every way! Will be back!
Stayed 2 nights in May 2025

10/10 Excellent

Joshua Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and helpful staff, apart from one rude barman. The location of the hotel was perfect and easy to get to from the station
Stayed 6 nights in Apr 2025

10/10 Excellent

Ming Hin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is gorgeous and well equipped. I booked for 1 night and only if I have more time to spend in the hotel. The only thing is the bar tender in the hotel is not polite at all and it seems he does not like to serve or be asked about questions. All the other staffers are exceptionally polite thoigh
Stayed 1 night in Apr 2025

10/10 Excellent

Tylon

Stayed 2 nights in Apr 2025

10/10 Excellent

Akshay

Stayed 5 nights in Apr 2025

10/10 Excellent

Willy, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel that allowed me to check in early as the room was ready! Really appreciate this!
Stayed 1 night in Apr 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsome Hotel

The Sunstar Hotel was awsome!! We truley enjoyed our stay here. The staff went out of their way to make sure we were happy and comfortable! I would definitely recommand this hotel and would stay here the next time I am in Grindelwald!
Stayed 1 night in Apr 2025

8/10 Good

Kate

Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking views. Perfect location.Staff extremely helpful and knowledgeable.Location to Grindalward first excellent. Recommend highly
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities
good spot
Stayed 1 night in Mar 2025

8/10 Good

BYUNG HO, Jiangmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for ski at Grindelwald.
Stayed 2 nights in Jan 2025

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 7 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to be when you are in Grindelwald! The included breakfast was amazing with plenty of options for everybody!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Mar 2025

10/10 Excellent

bethany

Stayed 1 night in Mar 2025