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Bay Gardens Beach Resort and Spa

4.0 star property
Family fun on the beach, with free water park, near Splash Island Water Park Saint Lucia

Photo gallery for Bay Gardens Beach Resort and Spa

Outdoor pool, pool umbrellas, pool loungers
Property video
1 bedroom, premium bedding, in-room safe, desk
Terrace/patio
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Hot tub
  • All-inclusive
  • Breakfast available
The current price is NZ$295
includes taxes & fees
25 June - 26 June

Explore the area

Map
Reduit Beach Avenue, Rodney Bay, Gros Islet
  • Reduit Beach
    ‪2 min walk‬
  • Rodney Bay Marina
    ‪10 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪1 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Two Bedroom Suite Pool View

In-room dining

Two Bedroom Suite Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Beach Front

Free toiletries, hair dryer, slippers, towels

Two Bedroom Suite Beach Front

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 121 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Beach Front Suite King

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Beach Front Suite King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 72 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Water´s Edge Villa 2

Terrace/patio

Water´s Edge Villa 2

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 372 sq m
  • Marina view
  • Sleeps 12
  • 2 King Beds, 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View Double

1 bedroom, premium bedding, in-room safe, desk

Deluxe Garden View Double

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Premium bedding
Ceiling fan
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool View Double

1 bedroom, premium bedding, in-room safe, desk

Deluxe Pool View Double

7.2 out of 10
Good
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Premium bedding
Ceiling fan
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Beach Front Double

1 bedroom, premium bedding, in-room safe, desk

Deluxe Beach Front Double

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Premium bedding
Ceiling fan
  • 49 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Beach Front Suite Double

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Beach Front Suite Double

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 72 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Pool View Suite Double

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Pool View Suite Double

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 72 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Water´s Edge Villa 1

Terrace/patio

Water´s Edge Villa 1

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 372 sq m
  • Marina view
  • Sleeps 12
  • 3 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Garden View King

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Ceiling fan
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool View King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Pool View King

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Premium bedding
Ceiling fan
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Pool View Suite King

In-room dining

One Bedroom Pool View Suite King

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Beach Front King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Beach Front King

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Premium bedding
Ceiling fan
  • 49 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Gros Islet

A family-friendly stay in Gros Islet awaits you at Bay Gardens Beach Resort and Spa. You'll be within steps of Splash Island Water Park Saint Lucia and within a short 5-minute stroll of Windward Islands. Highlights at this beachfront hotel include 2 beach bars, a full-service spa and a free water park. .A day of pampering can include beachside massages, detox wraps and body wraps along with access to the mud bath and hot tub. The restaurant, Hi Tide Restaurant, serves Caribbean cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a hot tub. Each morning local cuisine breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 4-property class Rodney Bay hotel, you'll be 0.3 km (0.2 mi) from Reduit Beach and 2.6 km (1.6 mi) from Rodney Bay Marina.

What's nearby

  • Reduit Beach - 2 min walk - 0.2 km
  • Rodney Bay Marina - 10 min walk - 0.9 km
  • Splash Island Water Park Saint Lucia - 1 min drive - 0.0 km
  • Pigeon Island National Landmark - 5 min drive - 3.3 km
  • Smugglers Cove - 6 min drive - 3.3 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 99 min drive

Restaurants

  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬3 min walk
  • ‪KeeBee's - ‬10 min walk
  • ‪Jade Terrace - ‬4 min drive
  • ‪Royal Palm Bar - ‬9 min walk

About this property

Bay Gardens Beach Resort and Spa

Family fun on the beach, with free water park, near Splash Island Water Park Saint Lucia
Some rates at Bay Gardens Beach Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bay Gardens Beach Resort and Spa such as a complimentary water park and a children's club.

A free manager's reception is offered on selected days. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Colonial hotel also offers an outdoor pool, a children's pool and a hot tub. Self parking is free.

This 4-star Gros Islet hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 2 bars on the beach
  • 156 sq. m of conference space
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Bay Gardens Beach Resort and Spa offers 75 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a mud bath and a hot tub. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)

Harbor Club St. Lucia, Curio Collection by Hilton

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 728 reviews
The price is NZ$398
includes taxes & fees
5 July - 6 July
Harbor Club St. Lucia, Curio Collection by Hilton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7 AM to 10 AM for a fee: USD 36 for adults and USD 18 for children
  • 2 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hi Tide Restaurant

Things to do

  • Arcade/game room
  • Beach yoga
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 11 December 2023 to 1 June 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 36 for adults and from USD 18 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bay Gardens
Bay Gardens Beach
Bay Gardens Beach Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Resort Gros Islet
Bay Gardens Resort
Beach Gardens Resort
Gardens Beach
Gardens Beach Resort
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Frequently asked questions

What is the cancellation policy at Bay Gardens Beach Resort and Spa?

Bay Gardens Beach Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Gardens Beach Resort and Spa?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Bay Gardens Beach Resort and Spa on 25 Jun 2025 start from NZ$274.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Gardens Beach Resort and Spa?

Yep, Bay Gardens Beach Resort and Spa has a free self car park.

Are there any beaches close to Bay Gardens Beach Resort and Spa?

Yep, Bay Gardens Beach Resort and Spa is a short 3-minute walk from Reduit Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Bay Gardens Beach Resort and Spa?

Yep, there is an onsite spa at Bay Gardens Beach Resort and Spa. It has a hot tub and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Bay Gardens Beach Resort and Spa have a pool?

Bay Gardens Beach Resort and Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bay Gardens Beach Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bay Gardens Beach Resort and Spa?

Bay Gardens Beach Resort and Spa features 2 beach bars, a full-service spa and an outdoor pool.

What makes Bay Gardens Beach Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Bay Gardens Beach Resort and Spa.

Is Bay Gardens Beach Resort and Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Bay Gardens Beach Resort and Spa is a hit with families.

Does Bay Gardens Beach Resort and Spa serve breakfast?

Yeah, local cuisine breakfast is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Bay Gardens Beach Resort and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bay Gardens Beach Resort and Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bay Gardens Beach Resort and Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Bay Gardens Beach Resort and Spa?

No, pets are not allowed.

Bay Gardens Beach Resort and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana, West New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff was the best part of staying there. Everyone was extremely friendly and helpful
Stayed 4 nights in Mar 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities

Building site!!

Our room was supposed to have a garden view but it was a view of a very noisy building site. We feel the room was miss sold to us - it was expensive, we booked it due to the location next to the beach and expected it yo be quiet!! We specifically picked this hotel and paid extra as we thought it looked very nice from your website. If you are going to sell rooms next to a building site you should be selling them at a reduced price and make that clear BEFORE the customer pays. I spend a lot of money each year with Hotels.com and this is very poor service.
Stayed 1 night in Mar 2025

2/10 Terrible

MICHAEL

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

EVELYN

Travelled with partner
Liked: Staff & service, amenities
Hotel needs a bit of an upgrade, staff are nice and make up for the upgrade need. if you are looking for a good easy place stay here. entertainment needs to be modernized as lord forbid it is old time
Stayed 5 nights in Feb 2025

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and happy place. The Staff were great! Rooms very spacious and well equipped. Beach was very nice and staff helpful with excursions. Hot water could be better. A coffee and tea bar in the morning would make a big difference. Staff was busy with breakfast service and it was thus inconvenient to get coffee (not the staff’s fault, they were great). Thank you for everything.
Stayed 7 nights in Mar 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always friendly and helpful (especially Beatrice!). The rooms were always clean and the property is amazing. The pool, water park, & beach are awesome and our college aged kids loved them. The property is close to several restaurants at the marina.
Stayed 7 nights in Mar 2025

4/10 Poor

deb

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Wouldn’t go back any time soon
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was good
Stayed 3 nights in Mar 2025

8/10 Good

velma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that there were no elevators and no compatible phone chargers in the room. One lamp for charging phones and other electronics was quite inconvenient. Everything else was good
Stayed 4 nights in Jan 2025

6/10 Okay

Sherry, Staten Island

Travelled with family, Travelled with partner
Liked: Cleanliness
Food choices repeated same menu all week and not very good. Only one bar near pool; nothing close to beach. Dining room very slow service. Not enough chairs or umbrellas on beach
Stayed 7 nights in Mar 2025

2/10 Terrible

Shandel

Disliked: Staff & service, property conditions & facilities
It was a really run down hotel…. Service was really poor….
Stayed 2 nights in Mar 2025

6/10 Okay

Angelica

Travelled with family
Disliked: Staff & service
Property had a nice view and lovely beach. Room was clean and spacious. Service at the restaurant was terrible.

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff, beautiful beaches and convenient to local restaurants and Marina
Stayed 5 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good But Not Great

I know what "island time" is, but they take this to another level...s...l...o...w and r..e..l..a..x..e..d. We had hand towels and wash cloths on the first day, but after that housekeeping never gave us another...until the last day we did get a hand towel. The water pressure in our second floor unit was WIMPY...can't imagine what it was like on the third floor. The location is beautiful...great beach...but there is new construction on the northside and they were building shelter for the outdoor pizza oven...nothing like hearing power tools while on the beach.
Stayed 7 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Andrea

Travelled with family
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Harold

Stayed 3 nights in Feb 2025

8/10 Good

Ashraful

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially, the location of the establishment was inconveniently far from the airport. Additionally, all prices were excessive, including taxi fares. I found the absence of a reputable coffee shop in the vicinity, particularly considering the subpar quality of coffee served at the resort, to be disappointing. However, I must acknowledge the beauty of the resort, particularly the beachfront rooms.
Stayed 4 nights in Feb 2025

6/10 Okay

Timothy Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our beachfront room was great. A large fully equipped room with a great view. The grounds were beautiful. We went with the all inclusive plan. The food was average at best. All animal proteins were overcooked from eggs to lobster and fish to hamburgers. The only meal that wasn’t overcooked Was a hamburger that I watched being cooked. Service staff was friendly, but extremely slow. Other than a buffet meal, from seating to delivery of food generally took 45 minutes to 2 hours. Would visit again, but leave off the all inclusive. Bar service was great. Friendly and quick. Spa was clean, relaxing and staffed with accommodating friendly staff.
Stayed 7 nights in Jan 2025

2/10 Terrible

lisa, Ancaster

Disliked: Cleanliness, staff & service, property conditions & facilities
resort is not designed to accommodate persons with disabilities or woman led families.
Stayed 1 night in Feb 2025

6/10 Okay

emily

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stay was ok. A little expensive for what it was. Staff was somewhat friendly. There is only one restaurant and we experienced long wait times. Very pricey as well. Buffet was 55USD per adult. We got there on Valentine’s Day and the buffet was $240USD per couple which was crazy. Another complaint I would have is the chairs by the pool and beach, if you don’t get your towels out and reserve a spot before 10:00am then you will be out of luck for the day. The property overall was well kept and the beach was as well. Overall a decent stay but I can’t say I would be back.
Stayed 2 nights in Feb 2025

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness
The place is okay but it seems a little tired. There is not much to do at there resort and it seems as though the resort doesn't put much effort into ensuring guest satisfaction. Each morning you have to race other guests for a chair by the pool. There are very limited activities to do around the resort. The good USD mediocre at best. On the plus side it's clean and the staff are helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel, Fountain Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is on the beach and everything about it was wonderful. The staff could not have been nicer, the food was good and being all inclusive the drinks were many. Excursions were great and I can see going here every year.
Stayed 6 nights in Feb 2025