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Bay Gardens Hotel

Property class: 3.5

Photo gallery for Bay Gardens Hotel

An inflatable water park with various play structures and slides.
Property video
A hotel lobby with a reception desk, seating area, and a view of the bar area.
A restaurant with multiple tables and chairs, a central bar area, and a view of the outdoors.
A bright yellow building with a white balcony, surrounded by palm trees and a pool area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$286
includes taxes & fees
11 Dec - 12 Dec

Explore the area

View map
Rodney Bay Village, Gros Islet
  • Place, Baywalk Shopping Mall
    ‪3 min walk‬
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪138 min drive‬

Room options

View all photos for One Bedroom Croton Suite

A hotel room with a large bed, two bedside tables, a nightstand, a window with curtains, and a wall-mounted air conditioner.

One Bedroom Croton Suite

8.0 out of 10
Very good
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Croton Suite

A hotel room with two beds, a bathroom, and a closet.

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room Double

A hotel room with two beds, a bathroom, and a closet.

Standard Room Double

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room King

A hotel room with a bed, a nightstand, a TV, and a view of the bathroom.

Superior Room King

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Standard King

A hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a bathroom door.

Croton Standard King

7.0 out of 10
Good
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Superior Double

A hotel room with two beds, a TV, a desk, a chair, and a plant.

Croton Superior Double

7.4 out of 10
Good
(18 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

A hotel room with a bed, a desk, a chair, a sofa, a dining table, and a kitchen area.

Jr. Executive Suite

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room King

A hotel room with a bed, bedside tables, a desk, a chair, and a TV.

Standard Room King

8.0 out of 10
Very good
(30 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

A hotel room with a bed, a desk, a chair, a television, and a ceiling fan.

Superior Room Double

8.6 out of 10
Excellent
(16 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Gros Islet

At Bay Gardens Hotel you'll be within a 20-minute stroll of popular places like Reduit Beach and Rodney Bay Marina. Highlights at this hotel include 3 outdoor swimming pools, a restaurant and free buffet breakfast. .The restaurant, Spices, serves Caribbean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free area shuttle. .Near this 3.5-property class Rodney Bay hotel, you'll find Pigeon Island National Landmark.

What's nearby

  • Baywalk Shopping Mall - 3 min walk - 0.3 km
  • Reduit Beach - 15 min walk - 1.3 km
  • Rodney Bay Marina - 15 min walk - 1.3 km
  • Rodney Bay Aquatic Centre - 3 min drive - 2.4 km
  • Friday Night Street Party - 3 min drive - 3.0 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 99 min drive

Restaurants

  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪KFC - ‬3 min walk
  • ‪Key Largo - ‬8 min walk
  • ‪Royal Palm Bar - ‬8 min walk
  • ‪Rich Crew Trini Food - ‬5 min walk

About this property

Bay Gardens Hotel

Some rates at Bay Gardens Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Bay Gardens Hotel offers its guests 3 outdoor swimming pools and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A library, gift shops/newsstands, and tour/ticket assistance are also featured at Bay Gardens Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Pool
  • Breakfast included
  • All-inclusive available
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$404
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 100 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

What is the cancellation policy at Bay Gardens Hotel?

Bay Gardens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Gardens Hotel?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on 11 Dec 2026 start from NZ$286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Gardens Hotel?

Yep, Bay Gardens Hotel has a free self car park.

Are there any beaches close to Bay Gardens Hotel?

Yep, Bay Gardens Hotel is a short 16-minute walk from Reduit Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Bay Gardens Hotel have a pool?

Bay Gardens Hotel has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Bay Gardens Hotel have a waterslide?

No, there is no waterslide at Bay Gardens Hotel, but Splash Island Water Park Saint Lucia is a short 17-minute walk away.

Is Bay Gardens Hotel family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as childcare services in the guestrooms, it's no surprise that Bay Gardens Hotel is a hit with families.

Does Bay Gardens Hotel serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Bay Gardens Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bay Gardens Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bay Gardens Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Bay Gardens Hotel?

No, pets and service animals are not allowed.

Bay Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 1010 reviews
Rating 8 - Good. 340 out of 1010 reviews
Rating 6 - Okay. 143 out of 1010 reviews
Rating 4 - Poor. 58 out of 1010 reviews
Rating 2 - Terrible. 51 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was amazing
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Descent hotel
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing trip with my son and we both did have a wonderful time @ Bay Garden hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Hotel is near everything!! Will definitely be back!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome vibe
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and breakfast was great!!!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good !! Thanks of Bay Garden’s employees.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service Clean Food was very good. Airports conditions was working excellent. 💯%
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
I am torn on this resort. Definitely
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I particularly liked the cleanliness of my room!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and friendly staff. Close to supermarket, bank, mall, restaurants etc.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. The staff were pleasant and attentive. The amenities were nice. Rooms were clean. I liked the reading area. Breakfast was great, wide variety of items.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, inn and resort are all undergoing renovations, so there's a bit of construction right now, but everything was wonderful.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel worked for the night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The room was very clean. Really helped to improve the overall experience of the vacation
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Bajan breakfast. The
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Pleasant helpful staff. Tasty breakfast choices.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bay Gardens Hotel is in the heart of the commercial center yet sufficiently private. There are four pools that are earliestly accessible and it's within 50 meters of beach and sea. The staff, especially Nadia, are nice abd responsive. Staff will recognize you by name if you are a returning for a second visit. Simply wonderful. It's my home away from home.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BREAKFAST WAS FANTASTIC
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean property.. if you are looking for a great time and vacation this is the place to be
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close everything fun and under the sun. The staff helped me and my group the entire time we needed transportation or Recommendations on what to do around the island. Very convenient to all your needs, definitely will stay here again
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Bay Gardens Hotel in June for our high school reunion class trip—a fun getaway to reconnect and create new memories. It was a wonderful experience from beginning to end. The staff was incredibly accommodating and went above and beyond to make our stay enjoyable. The food, rooms, and entertainment were all excellent. I also loved that we could visit the other Bay Gardens properties simply by showing our wristbands, which made the experience even better. Overall, everyone in our group had an amazing time. I would definitely stay at Bay Gardens Hotel again and highly recommend it to anyone visiting St. Lucia.
Stayed 3 nights in Jun 2026