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Bay Gardens Hotel

3.0 star property

Photo gallery for Bay Gardens Hotel

Water park
Property video
Interior entrance
Reception
Minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$305
includes taxes & fees
20 Apr - 21 Apr

Explore the area

View map
Rodney Bay Village, Gros Islet
  • Place, Baywalk Shopping Mall
    ‪3 min walk‬
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪72 min drive‬

Room options

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

One Bedroom Croton Suite

8.0 out of 10
Very good
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room Double

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room Double

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room King

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room King

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Standard King

Minibar, in-room safe, blackout curtains, iron/ironing board

Croton Standard King

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Superior Double

Croton Superior Double

Croton Superior Double

7.6 out of 10
Good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite

Jr. Executive Suite

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

7.8 out of 10
Good
(22 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double

Superior Room Double

8.6 out of 10
Excellent
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Gros Islet

At Bay Gardens Hotel you'll be within just a 5-minute stroll of Baywalk Shopping Mall and within 20 minutes of Reduit Beach. Highlights at this beach hotel include 3 outdoor swimming pools, a restaurant and free buffet breakfast. .The restaurant, Spices, serves Caribbean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 20-minute walk of this 3-property class Rodney Bay hotel include Rodney Bay Marina and Splash Island Water Park Saint Lucia.

What's nearby

  • Baywalk Shopping Mall - 3 min walk - 0.3 km
  • Bonne Terre Tropical Gardens - 13 min walk - 1.1 km
  • Reduit Beach - 15 min walk - 1.3 km
  • Rodney Bay Marina - 15 min walk - 1.3 km
  • Friday Night Street Party - 3 min drive - 2.3 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 99 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪KeeBee's - ‬6 min walk
  • ‪Buzz - ‬14 min walk
  • ‪Ultra Lounge - ‬8 min walk
  • ‪Royal Palm Bar - ‬8 min walk

About this property

Bay Gardens Hotel

Some rates at Bay Gardens Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities such as a 24-hour fitness centre.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Breakfast included
  • All-inclusive
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
Coco Palm

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

What is the cancellation policy at Bay Gardens Hotel?

Bay Gardens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Gardens Hotel?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on 20 Apr 2026 start from NZ$305, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Gardens Hotel?

Yep, Bay Gardens Hotel has a free self car park.

Are there any beaches close to Bay Gardens Hotel?

Yep, Bay Gardens Hotel is a short 16-minute walk from Reduit Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Bay Gardens Hotel have a pool?

Bay Gardens Hotel has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Bay Gardens Hotel have a waterslide?

No, there is no waterslide at Bay Gardens Hotel, but Splash Island Water Park Saint Lucia is a short 17-minute walk away.

Is Bay Gardens Hotel family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as childcare services in the guestrooms, it's no surprise that Bay Gardens Hotel is a hit with families.

Does Bay Gardens Hotel serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Bay Gardens Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bay Gardens Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bay Gardens Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Bay Gardens Hotel?

No, pets and service animals are not allowed.

Bay Gardens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1005 reviews
Rating 8 - Good. 337 out of 1005 reviews
Rating 6 - Okay. 152 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Davin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. Big up a man like Kerwin who made finding and booking adventures easy.🇧🇧
Stayed 9 nights in Dec 2025

8/10 Good

Kimberly

Stayed 4 nights in Nov 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent, the room as always clean, the staff were helpful and friendly.
Stayed 5 nights in Dec 2025

10/10 Excellent

Antonio, Christ Church

Stayed 3 nights in Dec 2025

8/10 Good

Laura-Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally we had a good experience. We stayed in room 101 which was right against the kitchen, so there was a considerable amount of noise.
Stayed 1 night in Dec 2025

10/10 Excellent

Lotoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, the staff were very courteous
Stayed 4 nights in Dec 2025

6/10 Okay

Tamara

Business traveller
Liked: Staff & service
Good service and clean room. Did not like quality of the hygiene products.
Stayed 1 night in Dec 2025

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, so friendly staff
Stayed 3 nights in Dec 2025

6/10 Okay

Cary N'gai

Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My recent stay at Bay Gardens Hotel in Saint Lucia was nothing short of exceptional, reaffirming why this property continues to be one of my preferred destinations on the island. Although I have stayed here before, this visit was by far my best experience, driven largely by the remarkable service delivered throughout the hotel. From the moment I arrived, the front desk team set the tone for a truly memorable stay. Their friendliness, attentiveness, and willingness to assist with even the smallest request made a significant difference. They consistently demonstrated genuine warmth and professionalism, ensuring that every interaction felt personal and welcoming. Their dedication to guest satisfaction deserves special recognition. The property itself continues to deliver on comfort and convenience. My room was spotless, well maintained, and equipped with all expected amenities. Housekeeping did an excellent job of keeping the space fresh and tidy throughout my stay, contributing to a relaxed and worry-free environment. Breakfast was another highlight. The hotel does an admirable job of delivering a menu that feels both familiar and distinctly local. The dishes showcased Saint Lucian flavors in a way that felt authentic and well-balanced, making each morning something to look forward to. The hotel grounds were clean and inviting, offering a sense of calm that complements the overall experience. Internet speeds we
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My recent stay at Bay Gardens Hotel in Saint Lucia was nothing short of exceptional, reaffirming why this property continues to be one of my preferred destinations on the island. Although I have stayed here before, this visit was by far my best experience, driven largely by the remarkable service delivered throughout the hotel. From the moment I arrived, the front desk team set the tone for a truly memorable stay. Their friendliness, attentiveness, and willingness to assist with even the smallest request made a significant difference. They consistently demonstrated genuine warmth and professionalism, ensuring that every interaction felt personal and welcoming. Their dedication to guest satisfaction deserves special recognition. The property itself continues to deliver on comfort and convenience. My room was spotless, well maintained, and equipped with all expected amenities. Housekeeping did an excellent job of keeping the space fresh and tidy throughout my stay, contributing to a relaxed and worry-free environment. Breakfast was another highlight. The hotel does an admirable job of delivering a menu that feels both familiar and distinctly local. The dishes showcased Saint Lucian flavors in a way that felt authentic and well-balanced, making each morning something to look forward to. The hotel grounds were clean and inviting, offering a sense of calm that complements the overall experience. Internet speeds we
Stayed 1 night in Dec 2025

8/10 Good

Melvin

Will say Later
Stayed 3 nights in Nov 2025

2/10 Terrible

Yoanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Had
Stayed 3 nights in Nov 2025

8/10 Good

Marlon

Liked: Amenities, property conditions & facilities
Quick check in and warm welcome.
Stayed 1 night in Dec 2025

10/10 Excellent

Thom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were kind and friendly. The only downside was the unstable internet in the room.
Stayed 3 nights in Nov 2025

8/10 Good

Karen

Some update has been done and the rooms are pretty clean with service every day.
Stayed 3 nights in Nov 2025

8/10 Good

Ann Pamela Auguste-Clarke, Bridgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Jade

.
Stayed 1 night in Nov 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
Environment was very clean and staff were friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

jacques

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 4 nights in Nov 2025

10/10 Excellent

Torva, Oshawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Felicita

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Staff. To include security guard the young one Hanone. Very impressive when I arrived he accommodated me and my family although. We arrived early in the morning
Stayed 3 nights in Nov 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service
Staff and amenities
Stayed 3 nights in Nov 2025