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Bay Gardens Hotel

3.0 star property
Beach location and 3 outdoor pools

Photo gallery for Bay Gardens Hotel

Water park
Minibar, in-room safe, blackout curtains, iron/ironing board
Water park
Superior Room Double | View from room
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Gym
The current price is NZ$276
includes taxes & fees
5 June - 6 June

Explore the area

Map
Rodney Bay Village, Gros Islet
  • Reduit Beach
    ‪16 min walk‬
  • Rodney Bay Marina
    ‪16 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪17 min walk‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪99 min drive‬

Room options

View all photos for Superior Room King

Superior Room King | View from room

Superior Room King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double

Superior Room Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Two Bedroom Croton Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 76 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

One Bedroom Croton Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite

Jr. Executive Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double

Croton Superior Double

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Ceiling fan
Shower/bath combination
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

Minibar, in-room safe, blackout curtains, iron/ironing board

Croton Standard King

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Gros Islet

Bay Gardens Hotel places you steps from Windward Islands and within a short 5-minute stroll of Baywalk Shopping Mall. Highlights at this beach hotel include 3 outdoor swimming pools, a restaurant and free buffet breakfast. .The restaurant, Spices, serves Caribbean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 20-minute walk of this 3-property class Gros Islet hotel include Reduit Beach and Rodney Bay Marina.

What's nearby

  • Reduit Beach - 16 min walk - 1.4 km
  • Rodney Bay Marina - 16 min walk - 1.4 km
  • Splash Island Water Park Saint Lucia - 17 min walk - 1.5 km
  • Friday Night Street Party - 3 min drive - 2.7 km
  • Daren Sammy Cricket Ground - 5 min drive - 3.0 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 99 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪KeeBee's - ‬6 min walk
  • ‪Key Largo - ‬8 min walk
  • ‪Royal Palm Bar - ‬8 min walk

About this property

Bay Gardens Hotel

Beach location and 3 outdoor pools
Some rates at Bay Gardens Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities such as a 24-hour fitness centre.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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  • Breakfast included
  • All-inclusive
  • Parking included
4.3 out of 5, Excellent, 1,006 reviews
The price is NZ$439
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

What is the cancellation policy at Bay Gardens Hotel?

Bay Gardens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Gardens Hotel?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on 5 Jun 2025 start from NZ$256.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Gardens Hotel?

Yep, Bay Gardens Hotel has a free self car park.

Are there any beaches close to Bay Gardens Hotel?

Yep, Bay Gardens Hotel is a short 16-minute walk from Reduit Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Bay Gardens Hotel have a pool?

Bay Gardens Hotel has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Bay Gardens Hotel have a waterslide?

No, there is no waterslide at Bay Gardens Hotel, but Splash Island Water Park Saint Lucia is a short 17-minute walk away.

Is Bay Gardens Hotel family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as childcare services in the guestrooms, it's no surprise that Bay Gardens Hotel is a hit with families.

Does Bay Gardens Hotel serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Bay Gardens Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bay Gardens Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bay Gardens Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Bay Gardens Hotel?

No, pets and service animals are not allowed.

Bay Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ella

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Staff made it seamless and render excellent and professional service. My stay was too short. Will plan for a longer stay next time.
Stayed 1 night in Jan 2025

10/10 Excellent

David, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time as always
Stayed 7 nights in Jan 2025

4/10 Poor

Peter

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Catering was poor, the food in the evening buffet was not good and very expensive. The breakfast is ok but needs attention to ensuring replenishment, the serving staff are inattentive, often having to be asked several times for anything. The beds are comfortable, and the rooms are nice. Ensure your room is away from the bar (loud entertainment) and the road (loud), very little natural light. Housekeeping good and friendly staff. Several swimming pools all small but perhaps give an intimate feel, we didn’t use them preferring the beach at the sister hotel. Frequent shuttle to the beach there but it’s worth the walk with lots of shops and restaurants as well as the marina to see. The beach at the sister hotel is lovely however when the cruise ships are in, quite crowded.
Stayed 7 nights in Feb 2025

10/10 Excellent

Irma Y

Liked: Cleanliness
Stayed 7 nights in Jan 2025

4/10 Poor

Carrie Lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The Waitress Staff at Bay Gardens Hotel is very unfriendly. (They even fight loudly amongst each other!) They can actually be rude when waiting to be seated in their dining area. (They will totally ignore you and make you TOTALLY not feel welcomed!) Previous reviews said the same thing, but we unfortunately witnessed it ourselves. The Restaurant is WAY overpriced for the food quality & service. However.... the Bay Gardens Beach Resort is friendly, convenient, and worth a visit. I would consider booking the Bay Gardens Resort right on the beach, but never again the Hotel. Save yourself the time and money for a "Not Great Experience", and book the Resort on the Beach. (Friendly, Helpful Staff that actually make you feel like a welcomed guest) The Bay Gardens need to clean house with their rude attitudes!!! (SIDE NOTE..... The Housekeeping & Security Staff was great! The others need to find a new career,)
Stayed 8 nights in Jan 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable staff.
Stayed 3 nights in Feb 2025

8/10 Good

sidharth

As you can see from the other reviews. The hotel is dated and 3 star standard. The rooms are large but fairly basic. Everything needs updating especially the showers. However I am still rating it as good because it is in the best location on the island and is great value for the area near everything.
Stayed 4 nights in Jan 2025

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities for business and pleasure!
Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness
The shower water was cold
Stayed 5 nights in Jan 2025

10/10 Excellent

Dustin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

8/10 Good

Traniece

Liked: Cleanliness, staff & service, room comfort

Great front desk could use some updates

Pretty good. We stayed on the second floor and there was no elevator also there's not much entertainment at the hotel at night. It's pretty standard and I agree with everyone about the neighborhood but I like the convenience of things being so close such as restaurants and shopping. I also requested the first floor room and it was not approved but I understood why. They explained it very nicely. The front desk staff were extremely helpful. The hotel of world could use a really deep cleaning. There are various stains and the breakfast was not included like it said it was. For some reason that app will not let me upload my photos.
Stayed 3 nights in Jan 2025

10/10 Excellent

Fyzul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. No complaints whatsoever!
Stayed 3 nights in Jan 2025

10/10 Excellent

Dinello

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 4 nights in Jan 2025

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities
Chill place. Breakfast options arent the best, lunch and dinner was cool.
Stayed 2 nights in Jan 2025

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service
What I liked about this hotel was the convenience of being close to shopping, the friendly staff, the very good breakfasts the shuttle service to their other property at the beach where you can use the beach chairs or dine in the restaurant. What could be improved are the hard beds and very lumpy pillows. Overall a good place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Francica

Stayed 1 night in Jan 2025

10/10 Excellent

Reshaad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Dimitri

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Convenient location. Close by shopping and restaurants. It is an easy walk to the beach or there is a shuttle available. The property could use a few upgrades, however it is kept clean. My room fit my needs well enough. Enjoyed the pools. Next time I come I will upgrade to the all inclusive option.

10/10 Excellent

Lenius

Stayed 1 night in Jan 2025

8/10 Good

Kevin

Stayed 2 nights in Dec 2024

10/10 Excellent

Lenius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain
Stayed 1 night in Jan 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Lerdeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel…minor flaws

Very nice hotel, majority of the staff are friendly enough. The bedding needs to be rethought as it’s extremely thin and you can’t leave the AC off as the room then gets too hot. Breakfast wasn’t the greatest but they can accommodate you which is good.
Stayed 1 night in Jan 2025

8/10 Good

Ada

Liked: Cleanliness, staff & service
It was my birthday and the manager and staff was excellent
Stayed 2 nights in Jan 2025