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Bay Gardens Marina Haven

3.0 star property
Hotel in Gros Islet with free breakfast and 24-hour front desk

Photo gallery for Bay Gardens Marina Haven

Outdoor pool, pool loungers
Property video
Superior Room, 2 Double Beds
View from property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Room service
The current price is NZ$282
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
Rodney Bay Marina, Gros Islet, 00000
  • Place, Reduit Beach
  • Place, Splash Island Water Park Saint Lucia
  • Place, Rodney Bay Marina
    ‪1 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(15 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Gros Islet

Bay Gardens Marina Haven places you steps from Windward Islands and within a short 5-minute stroll of Rodney Bay Marina. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Oasis Restaurant, serves Caribbean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Bonne Terre hotel include Rodney Bay Aquatic Centre and Friday Night Street Party.

What's nearby

  • Rodney Bay Marina - 1 min drive - 0.0 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 94 min drive

Restaurants

  • ‪Sea Salt - ‬5 min walk
  • ‪Gros Islet Street Party - ‬12 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬4 min drive
  • ‪Duke's Place - ‬13 min walk
  • ‪Bay Gardens Beach Resort & Spa - ‬4 min drive

About this property

Bay Gardens Marina Haven

Hotel in Gros Islet with free breakfast and 24-hour front desk
Some rates at Bay Gardens Marina Haven are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Bay Gardens Marina Haven. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gros Islet hotel.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bay Gardens Marina Haven offers 35 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Bay Gardens Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Oasis Restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palm Haven
Palm Haven Gros Islet
Palm Haven Hotel
Palm Haven Hotel Gros Islet
Palm Haven Hotel St. Lucia/Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Garns Marina Haven Hotel
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven (All inclusive Optional)

Frequently asked questions

What is the cancellation policy at Bay Gardens Marina Haven?

Bay Gardens Marina Haven offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Gardens Marina Haven?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Bay Gardens Marina Haven on 14 Nov 2025 start from NZ$261.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Gardens Marina Haven?

Yep, Bay Gardens Marina Haven has a free self car park.

Are there any beaches close to Bay Gardens Marina Haven?

The closest beach to Bay Gardens Marina Haven is Reduit Beach (0.9 km).

Does Bay Gardens Marina Haven have a pool?

Bay Gardens Marina Haven has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Bay Gardens Marina Haven a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Bay Gardens Marina Haven.

Is Bay Gardens Marina Haven family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Bay Gardens Marina Haven is a hit with families.

Does Bay Gardens Marina Haven serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Bay Gardens Marina Haven?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bay Gardens Marina Haven?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bay Gardens Marina Haven?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Bay Gardens Marina Haven?

No, pets are not allowed.

Bay Gardens Marina Haven Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 255 reviews
Rating 8 - Good. 96 out of 255 reviews
Rating 6 - Okay. 29 out of 255 reviews
Rating 4 - Poor. 8 out of 255 reviews
Rating 2 - Terrible. 11 out of 255 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

melisa

Liked: Cleanliness, staff & service
Onika at the front desk is my new bestie!! Professional, empathetic and customer service savvy. Give this young lady a raise!! Ive stayed here about 3/4 times. It's the same. Dated and average but clean and convenient. The main thing about this place is the breakfast/food is always excellent and the chef is very accommodating .
Stayed 1 night in Jul 2025

10/10 Excellent

RACHEDA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is lovely, the staff are really warm and inviting. Each and everyone of them made our stay so much better than we expected. WE will definitely be back as soon as we can.
Stayed 2 nights in Jun 2025

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the buffet breakfast was great the shuttle service between this hotel and the other 2 Bay Gardens was very convenient
Stayed 2 nights in Jun 2025

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Maintenance required
Stayed 3 nights in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort

Nice little oasis

Overnight stay after staying at Sandals for a week. We liked the room overall. Bed was comfortable. We stayed on a saturday night and there is a music venue close by that was rather loud until about 1:30am. it really didnt keep us awake but just be aware. The onsite restaurant was on the expensive side, $50 usd per person for a buffet. Not to mention they have a bug zapper just above the food service area. Breakfast was good and included.
Stayed 1 night in May 2025

6/10 Okay

Lorraine

Travelled with family
Disliked: Staff & service
.
Stayed 2 nights in May 2025

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Additional dining options required. One restaurant on property, close at 9.30pm. Self service snacks and drinks machines will be good improvements.
Stayed 5 nights in May 2025

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

8/10 Good

Keither

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The convenient for everything.
Stayed 5 nights in May 2025

8/10 Good

Frank

Liked: Amenities
Good basic hotel accommodation for the area.
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Service !!!

The receptionist was more focused on havin her dinner. She forgot to give us wrist bands and welcome drink tokens and pool tokens , also forgot to tell us the time for breakfast and the WiFi password. She then stated I had to ask for assistance with my bags to the room. The first room given the bathroom had a terrible smell. The second room had a leak . The third room the television didn’t work . The towels were dirty. The fourth room given the ac had an issue. I gave up by then.I will never be staying there again .
Stayed 1 night in Apr 2025

8/10 Good

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Very quiet and staff were friendly and helpful. Nice view of the marina and eating options are within walking distance
Stayed 4 nights in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean, staff nice and professional. Nice music ambience by the pool. Bartender /DJ very welcoming and courteous. Will definitely recommend and come back👍
Stayed 1 night in Apr 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our second time staying at Bay Gardens Marina. We had such a great experience the first time that we decided to visit again, purposely driving to Rodney Bay for the night before heading to stay at our friends airbnb in Chatlotte for the remainder of the week. We booked through Expedia the first time, so we did the same this time around. Check in was, once again, smooth, and we paid the small remainder collected by the hotel. We were shown our room, got freshened up and changed, and went to Keebees (our local favourite) for dinner. We came back and visited the outdoor bar, paid for two "YooHoos", shout out to the bartender, who was great. For our second round we billed it to our room. The next morning we had our included breakfast, stopped to check-out, where we were told there was a "small amout" to pay, which I assumed was the two drinks. My husband paid the bill and we were off. Once home, I checked our credit card bill, and we were charged $ 167.91 upon check-out. Knowing there was no way 2 drinks totalled this I tried to reach the hotel, both before leaving the island and upon arriving home. I have received one response with a picture of a 2 buffet dinners and 2 pitons that were charged to our room. I have sent them a picture of our Keebees receipt from the night, with time, and offered to pay for our 2 drinks, and they have never responded to this, or a follow up. I suppose our next step is to see if Expedia can help, and report to our credit card.
Stayed 1 night in Mar 2025

10/10 Excellent

SHELBY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 3 nights in Mar 2025

6/10 Okay

Alexander, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy on Friday and Saturday nights till 2am from nearby bar music
Stayed 11 nights in Mar 2025

6/10 Okay

Sherrie-Ann Sabrina

Travelled with family
Staff was not really attentive,training needs to be done on staff service,menu knowledge and communication skills
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Feb 2025

2/10 Terrible

Olinita

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful staff that fails on every professional level that exists. Property manager has zero integrity whatsoever and needs to give up. They do not care about customers and their wellbeing. I would never recommend this place to anyone.
Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Sandia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was a ok place. Pretty old but for a quick stay at a reasonable price this would be the place.. the staff were very nice and sweet and made you very comfortable. the biggest complaint that I had was that Friday night and Saturday night. I’m not sure if there’s a club behind the hotel but up until 3 o’clock in the morning nonstop music unacceptable
Stayed 4 nights in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
The location was convenient for the activities we were planning.
Stayed 1 night in Jan 2025