4/10 Poor
Barry
12 Feb 2024
Liked: Cleanliness, room comfort
Needs a Shake Up
The positives were that we had an excellent room (although the so-called 'room with a view' consisted of two water towers and a few houses) and the food was very good. However, overall the hotel is looking a bit tired. Some staff were very friendly and helpful, but unfortunately not all by any means. Some were unhelpful and at times positively rude. We were on an all-inclusive deal, which turned out to be not quite all-inclusive. When we got to the hotel we discovered that some drinks and food were excluded (included rather strangely 'lamb cutlets', although I never saw them on the menu!). The main problem was that the lunch and dinner menus never changed, and there were no 'daily specials'. After 9 days this became very boring. My wife likes soup before dinner. Every evening the choice was pumpkin soup or pumpkin soup. The same most lunches. Not so much of a problem if you are staying for 3/4 days, but poor for a longer stay. We also booked a taxi via the hotel for the return journey to the airport, but when I checked I found that no booking had been made. Had I not checked we would have been in a very difficult position, possibly missing our flight.
Barry
Stayed 9 nights in Jan 2024