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Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

Photo gallery for Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

3 outdoor pools, pool loungers
Property video
Aerial view
Property amenity
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$1,129
includes taxes & fees
30 Mar - 31 Mar

Explore the area

View map
Gros Islet, Gros Islet, Gros Islet, LC01101
  • Place, Smugglers Cove
    ‪4 min walk‬
  • Place, Sandals Golf and Country Club
    ‪3 min drive‬
  • Place, Pigeon Island National Landmark
    ‪3 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪78 min drive‬

Room options

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite Ocean View Diamond Club

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential One Bedroom Ocean View Diamond Club

Premium bedding, minibar, in-room safe, desk

Luxury Presidential One Bedroom Ocean View Diamond Club

  • Ocean view
  • 131 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite

7.6 out of 10
Good
(13 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Living area

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 131 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view

Premium bedding, minibar, in-room safe, desk

Luxury Presidential one Bedroom ocean view

  • Ocean view
  • 131 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite Swim Out Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Diamond Club

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite Diamond Club

  • Garden view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out

Premium bedding, minibar, in-room safe, desk

Luxury Junior Suite Swim Out

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the area

Gros Islet

A luxury stay in Gros Islet awaits you at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. You'll be 1.7 km (1.1 mi) from Sandals Golf and Country Club and 2.3 km (1.4 mi) from Smugglers Cove. Highlights at this all-inclusive property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Royal Spa can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The restaurant, Gourmet Marche, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and gym. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. There's also the convenience of free self parking. .With a stay at this 4.5-property class Cap Estate property, you'll be 2.8 km (1.7 mi) from Rodney Bay Aquatic Centre and 3 km (1.9 mi) from Saint Joseph the Worker Catholic Church.

What's nearby

  • Smugglers Cove - 4 min walk - 0.4 km
  • Sandals Golf and Country Club - 3 min drive - 1.7 km
  • Pigeon Island National Landmark - 3 min drive - 2.0 km
  • Rodney Bay Aquatic Centre - 3 min drive - 2.6 km
  • Friday Night Street Party - 4 min drive - 2.0 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 106 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Score Bar - ‬3 min walk
  • ‪Hunter Steakhouse - ‬3 min walk
  • ‪Bay Gardens Beach Resort & Spa - ‬9 min drive

About this property

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 10 bars/lounges. WiFi is free in public spaces.

There's an onsite business centre. A nightclub, a sauna, and spa services are also featured at the luxury Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

  • 166 guestrooms or units
  • 8 dining venues
  • 2 bars by the pool
  • 10 bars or lounges
  • Built in 2017
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers 166 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with in-room jetted baths, slippers, complimentary toiletries and hairdryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.8 out of 5, Good, 1,005 reviews
The price is NZ$1,392
includes taxes & fees
19 Mar - 20 Mar
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dorado
  • Gourmet Marche
  • Grazie Italia Trattoria
  • Hunter Steakhouse
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Snorkelling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.

Property is also known as

Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only on 30 Mar 2026 start from NZ$1,129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only has a free self car park.

Are there any beaches close to Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

The closest beach to Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is Smugglers Cove (0.3 km).

Is there a spa on site at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, The Royal Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only have a pool?

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only a romantic place to stay?

24-hour room service, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only.

Is Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only family-friendly?

No, Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is an adults-only property.

Are there hot tubs in the rooms at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

No, Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

Relax with a coldie at the 2 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only?

No, pets are not allowed.

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 220 out of 569 reviews
Rating 8 - Good. 162 out of 569 reviews
Rating 6 - Okay. 85 out of 569 reviews
Rating 4 - Poor. 50 out of 569 reviews
Rating 2 - Terrible. 52 out of 569 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

LaToya Nicole

Travelled with family
Disliked: Amenities
The property was very nice. I had issues with the staff and it was impossible to get fresh towels when requested. The system with using the app to make request is pointless when they don't respond. Also calling the front desk and guest services did not produce results. I also had issues with guest services and using the business center. The logistics behind staying here was less than favorable.
Stayed 3 nights in Dec 2025

2/10 Terrible

Osvaldo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely would never stay at this resort or recommend it to anyone. Not one staff member was helpful or friendly. You can tell the resort is not maintained very well as there is tons of damage in the rooms, restaurants, and pools. None of the windows in the restaurants seemed to have ever been cleaned. Room cleaning was just re doing the bed. 1/5 stars and that is being generous.
Stayed 7 nights in Nov 2025

10/10 Excellent

Nicole

Stayed 4 nights in Nov 2025

6/10 Okay

Cameron

Liked: Amenities
Disliked: Cleanliness
The beach was beautiful and we enjoyed spending time in the Hideaway pool. We enjoyed the food at each restaurant and the buffet. The resort itself was average, the halls and elevators could use a good cleaning, and the customer service was below par.
Stayed 6 nights in Nov 2025

8/10 Good

Natalie Olivia

Travelled with partner
Liked: Cleanliness
Staff was amazing extremely pleasant and helpful. Special shout out to Kayla our personal concierge..Thank you
Stayed 4 nights in Nov 2025

2/10 Terrible

Raumel

Stayed 3 nights in Nov 2025

8/10 Good

Ami

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time at the Royalton. Stayed in Hideaway (adults only side) and did Diamond Club, which was so worth it. Our butlers (Nikita and Kayson) helped with what we needed, they were able to get us dinner reservations. Dinner at Hibachi, Italian and Tex Mex were great. Service was good, there were times where the hotel appeared understaffed, but we were happy with the trip. The hotel is 90 minutes from the airport and it's an experience to get there, lots of windy roads. Some people have gotten motion sickness secondary to this, so just be prepared. St. Lucia is beautiful and more mountainous that I expected. Staff at the Hideaway bar (Stephen, his sister and his crew) were lots of fun.
Stayed 6 nights in Nov 2025

2/10 Terrible

Erica E

Stayed 4 nights in Oct 2025

2/10 Terrible

Katherine L

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The customer service was horrible overall!!! Rizaria, Miracle and Damy were the exception! They were awesome. It took us two days to get clean towels. The drinks were horrible and it was hard to get a reservation for dinner. The actual resort is nice but the customer service drinks and food ruined the overall experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

yamina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Lucia

We stayed at the hideaway which is adults only. The room was amazing the ground was amazing and the food was amazing. The only problem I have is the checkout when trying to depart and get our wristbands cut the line was so long and not enough staff which almost mad us late to the airport I was told we had to wait or they will charge us extra I was confused because everything was already paid for however it end up working out and we left but that was my only issue everything else 10/10
Stayed 2 nights in Oct 2025

10/10 Excellent

Adjua Montera

Stayed 4 nights in Oct 2025

4/10 Poor

Scott

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tubs not hot, invited two friends that live on the island to see me and eat dinner with me. They were not allowed to eat there even though I would pay. Security guards gave hard time every time they came to pick me up. Would never stay there again
Stayed 4 nights in Oct 2025

6/10 Okay

Korea

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The hotel overall was ok. Me and my husband spent our anniversary here. When we got to our room, the tub was dirty as if somebody had just left. The shower room had hair in it, as well as hair on the toilet. The cushions on the couch were also dirty. The room service was good. We did room service late night and it came in a decent amount of time. The staff were really nice. I was kind of worried from previous reviews saying that they were rude but we did not experience that at all. From housekeeping, dining, and around the resort everyone was friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Desselyn, Brooklyn

Stayed 2 nights in Jul 2025

4/10 Poor

Robin

Travelled with partner
Disliked: Amenities, property conditions & facilities
We stayed at The Hideaway at Royalton St. Lucia for our two-week honeymoon and were very disappointed. We expected a luxury experience but faced repeated service failures and poor management response. Our in-room drinks were often not restocked, and one night all our towels were taken and not replaced. Despite calling reception immediately, it took over two hours for new towels to arrive, so we had to go to dinner without being able to dry off after a shower. We also booked the “Culinary Experience” at an extra cost, advertised as seven courses with cocktail pairings. It turned out to be six courses, and the only drink options were red or white wine. Restaurants were frequently out of key dishes, including the steakhouse running out of steak, and some “all-inclusive” items suddenly had extra charges. Pool bars regularly ran out of basic drinks. When we raised these concerns, we were met with vague apologies and empty promises that issues would be “looked into.” It often felt like staff were simply trying to delay action, hoping we would stop asking or check out before anything was resolved. The list of isses goes on but I have had to cut it short to meet the review character limit. The resort itself is beautiful, but the poor service and lack of accountability ruin the experience. For the price and expectations of a luxury honeymoon, this was a major letdown. We would not recommend this resort until management makes serious improvements.
Stayed 14 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

8/10 Good

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I want to say the concierge woman that checked us in Rizaria (I might have misspelled her name), she was a complete angel. Very honest, kind, knowledgeable, and helpful. Shout out to her! The room was cool, I appreciated the keys being on wrists and the staff cleaning at a reasonable time in the morning. I will say the shower had hair from the last guests :/ The food was mid. Well, the restaurants they did have open. Also you have to make reservations for all the restaurants which is kind of annoying because reservations don’t open till about 12pm. I will say the food truck in the middle of the resort has some good jerk chicken and rice and peas! The bars were nice. There were bars all over the resort.
Stayed 2 nights in Sep 2025

2/10 Terrible

Cory

Stayed 9 nights in Sep 2025

6/10 Okay

Monika Irene

Travelled with partner
Disliked: Staff & service, amenities
Barely any entertainment. Needs a night club and more things to do. Room service was slow. Took two days to receive water to our room
Stayed 4 nights in Sep 2025

8/10 Good

carolyn

Liked: Cleanliness, property conditions & facilities, room comfort

Royalton 2025👍

Room was excellent clean and comfortable. Check in was smooth not very friendly receptionist. Food ok tolerable. Dining room staff caters to white client quicker than black guest. Beach clean but small. Local vendor patroling the beach for customers annoying and aggression with weed smoking and loud music. Pools were great
Stayed 5 nights in Sep 2025

4/10 Poor

Sara

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Cockroach in room, staff at bars did not care about providing good service, was ignored at bars, constantly out of ingredients, simply told “no” to Making drinks because the staff did not want to even though the bartender next to them was making frozen drinks. Booked a photo shoot and the employees flash was not working so he stopped early and all pictures looked blurry and bad quality instead of asking someone else to help or take the pics for him. Alot of money for not a great experience, island and facility beautiful but way better and cheaper to go to Mexico in the future. Elevator at hotel was broken pretty much the entire trip, toilet sprayed water with every flush, bathroom door did not stay closed or lock
Stayed 4 nights in Sep 2025

4/10 Poor

Jennie E

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Beautiful location. Huge resort. Staff at italian restaurant can try being friendlier.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lynda Elaine

Stayed 5 nights in Sep 2025