Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

4.5 star property
Beachfront property with 9 restaurants and 4 outdoor pools

Photo gallery for Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

On the beach, white sand, snorkelling
Property video
View from property
Luxury Presidential One Bedroom Swim Out Diamond Club
Flat-screen TV, pay films

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
The current price is NZ$810
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
Gros Islet, Gros Islet, LC01101
  • Place, Smugglers Cove
  • Place, Pigeon Island National Landmark
  • Place, Reduit Beach
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed - double
Blackout curtains
  • 303 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom Ocean View Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential One Bedroom Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(22 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out Diamond Club

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Family Suite

8.4 out of 10
Very good
(17 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite

7.8 out of 10
Good
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

8.4 out of 10
Very good
(48 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed - double
Blackout curtains
  • 303 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the area

Gros Islet

A luxury stay in Gros Islet awaits you at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. You'll be steps from Windward Islands and 1.7 km (1.1 mi) from Sandals Golf and Country Club. Highlights at this all-inclusive property include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, Gourmet Marche, serves local and international cuisine and is open for breakfast, lunch and dinner. With 10 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site nightclub, free kids' club and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a sauna. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class Cap Estate property, you'll be 2.3 km (1.4 mi) from Smugglers Cove and 2.8 km (1.7 mi) from Rodney Bay Aquatic Centre.

Getting around

  • Castries (SLU-George F. L. Charles) - 35 min drive

Restaurants

  • ‪Lobby Bar - ‬4 min walk
  • ‪Score Bar - ‬3 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Kimono's - ‬5 min drive
  • ‪Aquarius Bar - ‬1 min walk

About this property

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Beachfront property with 9 restaurants and 4 outdoor pools
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A children's pool, a nightclub, and a fitness centre are also featured at the luxury Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

  • 290 guestrooms or units
  • 9 dining venues
  • 10 bars or lounges
  • Built in 2017
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers 290 accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

This Gros Islet property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 10 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steakhouse
  • Score Sports Bar
  • Zen

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Snorkelling
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift (94 centimetre wide door)

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Saint Lucian Resort All Inclusive Cap Estate
Royalton Saint Lucian Cap Estate
Royalton Saint Lucia Resort All Inclusive Cap Estate
Royalton Saint Lucia Cap Estate
Royalton Saint Lucia All Inclusive Cap Estate
Royalton Saint Lucia Inclusiv
Royalton Saint Lucia Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort on 8 Dec 2025 start from NZ$810.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort has a free self car park.

Are there any beaches close to Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

The closest beach to Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is Smugglers Cove (0.4 km).

Is there a spa on site at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, there is an onsite spa at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort have a pool?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort a romantic place to stay?

A hot tub and a bar, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort.

Is Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, but there are Jetted bath in the guestrooms.

Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, pets and service animals are not allowed.

Reviews

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort Reviews

7.6

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 431 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

Reviews

10/10 Excellent

Lachantae, Far Rockaway

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We’ll be back !
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every dollar! I think the people of St. Lucia are amazing in general but the hotel was top tier. Staff most of the time were incredibly nice and welcoming, some went above and beyond and it was appreciated. The hotel was very clean and had plenty of options! Also family friendly which was a bonus!
Stayed 5 nights in Jul 2025

2/10 Terrible

Rachel, Oxnard

I didn't even get there as airlines canceled my flights
Stayed 6 nights in Aug 2025

4/10 Poor

Peter

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This resort is clearly understaffed and poorly managed. Foul odor random days in the buffet. We had two rooms and both smelled like mildew. AC didn’t work in one of the rooms. No towels available by the pools which was a daily occurrence. Best food was in the buffet, and that food was not great. Would not return nor recommend this resort to anyone.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tishauna

Stayed 3 nights in Jul 2025

8/10 Good

Sheree-Monet

Stayed 3 nights in Jul 2025

2/10 Terrible

Taviraj

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed with my stay. They booked two separate rooms for me and my wife, when we really booked it together. They made us wait an hour before we got a new room, and by the time we get there, it turns out the door look is broken, another 2 hours pass before they fixed the issue. They never even tried to make it up to us or make our stay better. On top of that, the services were practically nonexistent. Called for housekeeping multiple times, only for them to not show up at all. The staff don't like being there and you can see it in their faces. The resort lacked basic safety measures — I never felt secure during my time there. A few of my family members got stuck in an elevator when it stopped working, one of them had a baby with her as well. A worker heard them and had to force the elevator open. What was advertised versus what was actually available were two completely different things. Definitely not worth the money, and I would never return or recommend it to anyone.
Stayed 5 nights in Jul 2025

8/10 Good

Corinne Susanne

Travelled with family
Liked: Amenities
We had a great time, but the property is starting to feel/look past its prime. The Vibe Team and entertainment staff were amazing. The restaurant staff seemed annoyed all the time. The representative from Expedia - Jazz - was VERY helpful. Very much appreciated her.
Stayed 7 nights in Jul 2025

8/10 Good

Eddie Jr

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Food was great and service is good. The elevators for the buildings were operating on and off the entire stay which was a major inconvenience.
Stayed 4 nights in Jul 2025

6/10 Okay

Dionisio, Maineville

Ok
Stayed 6 nights in Jul 2025

6/10 Okay

Semira

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They take forever to do anything .
Stayed 4 nights in Jul 2025

6/10 Okay

Rajinder

Disliked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants were fully booked. Need to provide more options for breakfast and lunch and open all week
Stayed 3 nights in Jul 2025

6/10 Okay

Damani

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Better management is needed. The staff is doing the best that they can, although they are given minimal resources to maintain the resort.
Stayed 6 nights in Jul 2025

2/10 Terrible

zalman

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1.5 hour check in , no elevator the whole week , terrible room service room service , terrible restaurants , ugly beach , no door at the bathroom , when we checked in there where no mattress for the kids in the room. after long flight we couldn't even take a shower and sleep. 11 at night they finally brought mattress , NO TV THE WHOLE WEEK. COULDN'T FIX IT. D I S A S T E R !!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great vacation. The property was very clean and the staff was very hospitable.
Stayed 5 nights in Jul 2025

2/10 Terrible

Alexis

Disliked: Cleanliness
The property was nice and beautiful. Staff is a bit unfriendly in certain areas, also there was a shortage of no towels everyday and you have to reserve for dinner otherwise it’s booked for the day which is insane spending all your money for the all inclusive this place false advertised and didn’t mention this before booking.
Stayed 6 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options were great especially at the buffet restaurant the Royalton has on site. The beds were very comfortable.
Stayed 5 nights in Jul 2025

2/10 Terrible

Archana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT ROYALTON ST. LUCIA: I stayed at Royalton St. Lucia recently and would like to save you from having the same DREADFUL experience I had. To claim being a luxury resort and being LESS THAN AVERAGE is false advertising. The hotel is poorly maintained. This trip was a gift for my parents, and Royalton left us with arthritis flare ups, uncontrollable diarrhea, mold exposure, and a subpar experience. 1. Elevators down in multiple buildings. 2. Food poisoning. 3. Mold smell. 4. Unfriendly staff. 5. Never any towels. I am not one to ever write reviews, but this is unacceptable of a “luxury resort”. This place is equivalent to the cleanliness, service and friendliness of a MOTEL. This is definitely the worst vacation I have ever had, so book somewhere else in St. Lucia. For the first time ever, I was actually excited for the Royalton St. Lucia nightmare vacation to end.
Stayed 5 nights in Jul 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful resort but service can be inconsistent

This was our first all-inclusive resort so that was a fun new experience. The resort is beautiful and clean. The food is okay. The Italian restaurant was delicious. We very much appreciated the buffet always being an option. The service is inconsistent since some workers were very friendly and helpful and others were very unfriendly (food truck). The pools and drinks are awesome! Beach is great. Our room was very clean and cleaning people were very friendly. Room service is spotty since it could be a really long wait and quality was so-so. Special shout-out to the kids' club employees. This option was so nice to have to take our 1-year-old granddaughter to play in the AC for a couple of hours each day. Check in process can be lengthy depending on the time of day! Beware that the drive to and from the airport is harrowing so it is not for the faint-hearted.
View from our room.
View for the biggest pool by the beach.
View from the room.
Stayed 5 nights in Jul 2025

2/10 Terrible

Bhowaneshwar

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst experience for a hotel. The elevator kept breaking and we were on the 5th floor and I had my baby and stroller to take up.
Stayed 7 nights in Jul 2025

2/10 Terrible

Ryan

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Rooms did not get serviced for days! Staff seemed very unhappy….even though some of them complain about things they themselves could change! The food was put together but it was the same thing for 7 days.
Stayed 7 nights in Jul 2025

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Ronaye

Good
Stayed 4 nights in Jul 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025