8/10 Good
Lisa
Travelled with group
3 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in went smoothly. Staff refer guests to Royalton app to book the restaurants on site, everything was already booked out for guests arriving mid week & staying less than a week. Niyus the bellman was friendly & offered many suggestions for enjoying our stay in St Lucia. Room was nice but smells Moldy-needs better ventilation system (understandable that the tropical climate and humidity adds to this) Towels in the room also felt damp. Called front desk and they had someone clean the vents but unfortunatly whatever critters was in the vents landed on the bedding. Staff offered to change rooms in AM as it was very late at night. New bedding was requested and was delivered timely. Buffet had a great selection of food to choose from and it was seasoned well enough. Ate meals here mostly as the restaurants at night were already booked. Buffet staff-most were welcoming and friendly. Did get to eat at the the Italian restaurant Gratzie, the food was so so. Property is beautiful,many pools and the music was amazing! The Vibes team kept things lively and fun with many different acitivities. Shout out to Zachary & ladies for engaging the crowd. Foam party so fun! Reggae band was great! Shoutout to Markdaniel at Chillsbar for fresh jelly coconut & tips for must see places in st Lucia, Casey at the Martinimix bar, the piano singer Michael, Keneisha (nexus tours) who booked our catamaran Mudbath excursion! on Beach: Booker, Brad; Friday night street party draws huge crowd and lively!