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Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 4 outdoor pools

Where to?

Dates

February 2026

March 2026

Premium bedding, free minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included
All-inclusive
Parking included
Free Wi-Fi

includes taxes & fees

9 Mar - 10 Mar

Explore the area

Gros Islet, Gros Islet, LC01101

Place, Smugglers Cove
‪6 min walk‬
Place, Sandals Golf and Country Club
‪3 min drive‬
Place, Pigeon Island National Landmark
‪3 min drive‬
Airport, Vieux Fort (UVF-Hewanorra Intl.)
‪78 min drive‬

Room options

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Very good

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ocean view
303 sq m
2 bedrooms
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom Ocean View Diamond Club

Exceptional

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ocean view
114 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Presidential One Bedroom Swim Out Diamond Club

Highlights

Balcony

Separate dining area

Separate sitting area

Private pool

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Ocean view
114 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

Excellent

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Ocean view
56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

Good

Highlights

Balcony

Separate sitting area

Private pool

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Premium bedding

56 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out Diamond Club

Wonderful

Highlights

Balcony

Separate sitting area

Private pool

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Ceiling fan

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite Diamond Club

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Premium bedding

Separate bedroom

63 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Family Suite

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

67 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

56 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Exceptional

Highlights

Balcony

Separate sitting area

Private outdoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Ceiling fan

Ocean view
114 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Premium bedding

Separate bedroom

Ocean view
56 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view

Exceptional

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ocean view
114 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony

Separate dining area

Separate sitting area

Private pool

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Ocean view
303 sq m
2 bedrooms
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the area

Gros Islet

A luxury stay in Gros Islet awaits you at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. You'll be 1.7 km (1.1 mi) from Sandals Golf and Country Club and 2.3 km (1.4 mi) from Smugglers Cove. Highlights at this all-inclusive property include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, Gourmet Marche, serves local and international cuisine and is open for breakfast, lunch and dinner. With 10 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site nightclub, free kids' club and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a sauna. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class Cap Estate property, you'll be 2.8 km (1.7 mi) from Rodney Bay Aquatic Centre and 3 km (1.9 mi) from Saint Joseph the Worker Catholic Church.

What's nearby

Smugglers Cove - 6 min walk - 0.5 km
Sandals Golf and Country Club - 3 min drive - 1.7 km
Pigeon Island National Landmark - 3 min drive - 2.0 km
Saint Joseph the Worker Catholic Church - 3 min drive - 2.3 km
Friday Night Street Party - 4 min drive - 2.0 km

Getting around

Castries (SLU-George F. L. Charles) - 35 min drive

Restaurants

‪Lobby Bar - ‬4 min walk
‪Gros Islet Street Party - ‬5 min drive
‪Score Bar - ‬3 min walk
‪Hunter Steakhouse - ‬3 min walk
‪Bay Gardens Beach Resort & Spa - ‬9 min drive

About this property

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 4 outdoor pools

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A children's pool, a nightclub, and a fitness centre are also featured at the luxury Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

290 guestrooms or units

9 dining venues

10 bars or lounges

Built in 2017

Buffet breakfast (free)

Nightclub

Deli

Kid's club (free)

Business facilities

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Terrace

Garden

Beauty salon

Lift

Smoking in designated areas

Coffee shop

Bar by the pool

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers 290 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

This Gros Islet property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

2 outdoor pools, free pool cabanas, pool umbrellas

Pool
All-inclusive
Spa
Parking included

includes taxes & fees

2 Mar - 3 Mar

Pool
All-inclusive
Spa
Parking included

includes taxes & fees

9 Mar - 10 Mar

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:30 AM to 11:00 AM
10 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Gourmet Marche
Grazie Italian Trattoria
Hunter Steakhouse
Score Sports Bar
Zen

Things to do

4 outdoor pools
Arcade/game room
Bicycle rentals
Children's pool
Free children's club
Full-service spa
Gym
Nightclub
Outdoor tennis court
Sauna
Snorkelling
Volleyball

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Free children's club
In-room cot
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

Business centre

Outdoors

Garden
On the beach
Terrace

Full-service spa

Aromatherapy
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

Lift (94 centimetre wide door)

Banquet hall
Built in 2017
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding

Bathroom

Free toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV with satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Desk
Electrical adapters
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area
Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Royalton Saint Lucian Resort All Inclusive Cap Estate

Royalton Saint Lucian Cap Estate

Royalton Saint Lucia Resort All Inclusive Cap Estate

Royalton Saint Lucia Cap Estate

Royalton Saint Lucia All Inclusive Cap Estate

Royalton Saint Lucia Inclusiv

Royalton Saint Lucia Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort on 9 Mar 2026 start from NZ$924.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort has a free self car park.

Are there any beaches close to Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

The closest beach to Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is Smugglers Cove (0.4 km).

Is there a spa on site at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, there is an onsite spa at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort have a pool?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort a romantic place to stay?

A hot tub and a bar, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort.

Is Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, but there are Jetted bath in the guestrooms.

Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, pets and service animals are not allowed.

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort Reviews

7.6

Good

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

4/10 Poor

Iyanni

Travelled with family and small children, Travelled with partner

9 Nov 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Rooms were gross. Ripped sheets spills in the fridge and had a damp moldy smell in the room. We got a room change and the next room was even more disgusting. I requested a crib weeks before our stay and also when we got there and never received one. Mini fridges didn’t get cold so I had to walk around asking for ice to keep my child’s milk cold. Downstairs ice machines didn’t work. Sometime the elevators would stop working. Last two nights our a/c didn’t work. We asked if someone could come look at it and no one showed up. This hotel needs a serious revamp and new management because it feels like the people just don’t care. Please reconsider if you’re thinking about staying here.

Stayed 5 nights in Oct 2025

6/10 Okay

Ashley

7 Nov 2025

Stayed 5 nights in Oct 2025

2/10 Terrible

Esther M

Travelled with partner

4 Nov 2025

Disliked: Staff & service, amenities, property conditions & facilities

DO NOT STAY HERE!!! I really tried to give the property a chance to right their wrongs but they chose to ignore my emails. The entire staff is poorly trained-- if trained at all. The rooms are poorly maintained. The wifi is only existent in certain weird areas of the rooms and property. None of the promised discounts or credits are given. Just stay somewhere else, TRUST ME. Worst Royalton in the bunch-- I've been to 6 Royaltons. St Lucia Royalton would be a waste of your time and hard earned money.

Stayed 6 nights in Oct 2025

10/10 Excellent

Brodric

Travelled with partner

3 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We got the butler service and it was awesome. They made everything much better for us.

Stayed 6 nights in Oct 2025

6/10 Okay

Helene

Travelled with family

2 Nov 2025

The room had a damp musty smell for the entirety of our stay. The grounds were kept in good condition but the room seemed like it was neglected (stains, etc). The elevator was not working in our room’s building. Had to use stairs or employee elevator. Employee elevator was always dirty. Towels were never fully replaced even when soiled ones were removed.

Stayed 4 nights in Oct 2025

4/10 Poor

Akeem

1 Nov 2025

Stayed 5 nights in Oct 2025

2/10 Terrible

Vanessa

Travelled with family and small children, Travelled with partner, Travelled with group

1 Nov 2025

Liked: Property conditions & facilities

Disliked: Amenities

The hotel was nice, but the service was horrible. Janell (concierge bldg 5) was great but that was about it. Was hard to get simple things like water or to restock the beer , which only happened once during our stay. We went with a group that held 6 rooms including ours. One room flooded because the tub leaked. We all ordered room service at least once that never came. Was hard to get napkins when at meal service. Another room was wet when we got there. Another the kettle leaked. 5403 (my room)5105, 4008, 4107,4114 and another room Zamina Mohammed. For the money we paid we expected way way better. My husband and I chose this location based on a previous stay in Royalton Negril which was fantastic back in November 2021. I can’t believe we almost purchased or even considered a prime package. Based on what we saw glad we didn’t.

2/10 Terrible

Constance

31 Oct 2025

Stayed 4 nights in Oct 2025

4/10 Poor

Alan Jay

31 Oct 2025

Disliked: Cleanliness, amenities

Bad service, food, & poor housecleaning. Building dirty & not cleaned especially in the elevator-gross. Totally lacking in customer service & care.

Stayed 7 nights in Oct 2025

10/10 Excellent

KEITH

30 Oct 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Vijay

30 Oct 2025

Stayed 4 nights in Oct 2025

8/10 Good

Sheree

Travelled with group

29 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was clean, staff not so friendly

Stayed 4 nights in Aug 2025

4/10 Poor

Telia

Travelled with group

29 Oct 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

The reservation was for a luxury junior suit with a king size bed, unfortunately we welcomed two queen beds. The room was not prepared appropriate toiletries such as wash clothes and towels. The room also had a staleness to it with floors and countertops that had dust and debris. The property was well maintained and groomed. The housekeeping staff were very friendly and accommodating, where as the servicing staff in the restaurants were polar opposite to house keeping and bartenders that were extremely amazing.

Stayed 3 nights in Oct 2025

2/10 Terrible

Jamel

Travelled with family, Travelled with partner, Travelled with group

27 Oct 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is by far the worse resort I’ve ever stayed on in my life. Elevators were breaking down, no straws for drinks, no napkins for meals, bars running out of liquor! No availability for the restaurants besides the buffet. Worms and bugs in my room. Remade our room with dirty sheets. Swim up pool seats had paint and dirt splattered all over them. Mirror in the room had paint splattered all over it. Extremely understaffed on every part of the resort! By far thee worse resort we’ve ever been on!

Paid extra for a swim out room I couldn’t use because paint and dirt were all over the furniture.

Worms crawling in our room on the ceiling and floor.

Stayed 5 nights in Oct 2025

4/10 Poor

Alfonse

Travelled with family

27 Oct 2025

Liked: Property conditions & facilities

Disliked: Cleanliness

Our room had a terrible musty smell...black mold on bathroom curtains. Most of the staff was very friendly, but some were very rude. Our last day the pool bars ran out of rum....how is that possible? All in all it was a good family vacation, but we will not return.

Stayed 7 nights in Oct 2025

8/10 Good

Michelle

27 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Only did like sometimes food was cold under the heat lamps

Stayed 7 nights in Oct 2025

2/10 Terrible

nicole

Travelled with partner

26 Oct 2025

Disliked: Cleanliness, staff & service

The property itself is large. I checked outn4 days earlier and went to another hotel. The elevator stopped working and my room.was on thr 5th floor. Nobody ask to relocate my room. The staff looked, dress and operated more like McDonald's worker than a resort staff. Their uniform were dirty and overall not hospitality. The rooms and hallway were dirty. The lunch room had variety but not quality. Poorly prepared

Stayed 7 nights in Oct 2025

2/10 Terrible

Bianca

Travelled with partner, Travelled with group

26 Oct 2025

Disliked: Staff & service, property conditions & facilities

The Worst Vacation We’ve Ever Had Our stay was an absolute disappointment from start to finish. The resort ran out of tequila every single day — how does a Caribbean resort run out of tequila? The food situation was just as bad: one day they ran out of burgers, the next day jerk chicken, and at the steakhouse, even the ribeye was “unavailable.” When food was available, it was subpar — the crab cake was hard as a brick and small enough to pass for a chicken nugget. Basic amenities were also a mess. They repeatedly ran out of pool and beach towels, which made it impossible to enjoy the facilities comfortably. We booked a king-size junior suite but were given two queen beds instead, with no effort to correct the issue. When we politely shared our concerns with staff, they seemed completely indifferent — no apology, no accountability, just blank stares. I’ve never been so happy to go home from a trip. What should have been a relaxing getaway turned into a frustrating experience that we couldn’t wait to end. Save yourself the disappointment — this was by far the worst vacation we’ve ever been on.

Stayed 4 nights in Oct 2025

6/10 Okay

Samiel

Travelled with group

26 Oct 2025

Liked: Cleanliness, amenities

It was an okay experience. Staff are friendly and very laid back. Breakfast at the buffet was okay. Restaurants were really good (best part), especially the hibachi. Room was very cold (too cold) so we adjusted the temp. Need more ATMs on the property.

Stayed 5 nights in Oct 2025

4/10 Poor

Christopher

Travelled with family

26 Oct 2025

Disliked: Staff & service

Ac kept rooms cool

Stayed 7 nights in Oct 2025

8/10 Good

Karen M

Travelled with partner

26 Oct 2025

Liked: Cleanliness, amenities

Ripped and rough sheets; room refrigerator not stocked daily; delayed response from requests for anything from employees; some employees seemed annoyed when asking for a drink, etc; room ac would reset or not cool enough especially by afternoon; elevator outage many times in building 4; food in restaurants were mediocre at best; room updates were sloppy (paint and calk smears) scratched coffee table; restock of coffee and water intermittent

Stayed 7 nights in Oct 2025

4/10 Poor

Tiffany

26 Oct 2025

The service is terrible. The resort is nice. The staff need serious hospitality training. There were bugs all over the food at the buffet. I watched a worked squash a palmetto bug in front of me in the restaurant. Our butler service and diamond club was a waste of money. Go somewhere else.

Stayed 7 nights in Oct 2025

10/10 Excellent

Charlene Denise

25 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful resort staff was very nice and accomodating

Stayed 5 nights in Oct 2025

6/10 Okay

Lee

Travelled with group

25 Oct 2025

Liked: Staff & service

yes

Stayed 3 nights in Oct 2025

2/10 Terrible

cheryl

Travelled with family

25 Oct 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Ac didnt work ceiling fan sound like it would fall elevator went down and out dated.

Stayed 4 nights in Oct 2025

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Photo gallery for Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

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Highlights

About the area

Gros Islet

What's nearby

Getting around

Restaurants

About this property

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Similar properties

Zoetry Marigot Bay - All Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets