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Hotel De Ville

3.0 star property

Photo gallery for Hotel De Ville

A castle with a prominent church tower, surrounded by lush greenery and residential buildings.
A modern kitchen with dark cabinetry, a stainless steel sink, and a wooden countertop.
A modern loft bedroom with a glass staircase, wooden flooring, and a bed with white bedding.
A modern living room with a wooden staircase, grey sofas, a wooden coffee table with wine glasses, a potted plant, and a dining area in the background.
A modern kitchen with dark cabinets, a stainless steel oven, and a wooden staircase leading to an upper level.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Housekeeping
The current price is NZ$346
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
RUE DU BOURG 29, Gruyeres, 1663
  • Place, Tourist Office in Gruyeres
    ‪2 min walk‬
  • Place, HR Giger Museum
    ‪3 min walk‬
  • Place, Castle of Gruyeres
    ‪5 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪68 min drive‬

Room options

View all photos for Classic Double Room, 1 King Bed

A room with a wooden bed, a desk, a chair, a radiator, and a TV on the wall.

Classic Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A wooden bed with a headboard, a bedside table, a lamp, and a vase with flowers on a small table.

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

A historic building with a stone facade and a tower, overlooking a valley with rolling hills and a mountain in the background.

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

A wooden staircase leading to a dining area with a view of the outdoors.

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

A bedroom with two wooden beds, a television, and a wooden dresser.

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A four-poster canopy bed with a wooden headboard, a bedside table with a lamp, a desk with a chair, and a television on the wall.

Deluxe Double Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Gruyeres

Hotel De Ville puts you in the heart of Gruyeres, within steps of Gruyères Town Walls and Tourist Office in Gruyeres. Highlights at this hotel include a restaurant and in-room free WiFi. .Enjoy access to bike hire and a playground. Other amenities include free Wi-Fi in public areas, a terrace and express check-in. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 5-minute walk of this 3-property class Gruyeres hotel include HR Giger Museum and Tibet Museum.

What's nearby

  • Gruyères Town Walls - 1 min walk - 0.1 km
  • Tourist Office in Gruyeres - 2 min walk - 0.2 km
  • HR Giger Museum - 3 min walk - 0.3 km
  • Castle of Gruyeres - 5 min walk - 0.4 km
  • Château de Gruyères - 10 min drive - 1.4 km

Getting around

  • Gruyeres Station - 9 min walk
  • Sion (SIR) - 69 min drive

Restaurants

  • ‪Maison du Gruyère - ‬9 min walk
  • ‪Nestlé - ‬10 min drive
  • ‪Le Chalet de Gruyères - ‬1 min walk
  • ‪Café-Restaurant des Remparts - ‬1 min walk
  • Restaurant Hôtel de Ville

About this property

Hotel De Ville

There's a restaurant on site. Public spaces have free WiFi. Hotel De Ville also features a terrace, express check-in, and an ATM.

This 3-star Gruyeres hotel is smoke free.

  • 12 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel De Ville offers 12 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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The price is NZ$309
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 6:00 PM (CHF 10 per day)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 15 per person
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Helicopter/aeroplane tours
  • Playground

Family friendly

  • Cot (surcharge)
  • Playground

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per accommodation, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 30.0 per day.
  • Cots (infant beds) are available for CHF 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 per person
  • Nearby parking fee: CHF 10 per day (492 ft away; open 8:00 AM to 6:00 PM)
  • Pet fee: CHF 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Ville GRUYERES
Hotel Ville GRUYERES
Hotel Hotel de Ville GRUYERES
GRUYERES Hotel de Ville Hotel
Hotel de Ville GRUYERES
Ville GRUYERES
Hotel Ville
Ville
Hotel Hotel de Ville
Hotel De Ville Hotel
Hotel De Ville GRUYERES
Hotel De Ville Hotel GRUYERES

Frequently asked questions

What is the cancellation policy at Hotel De Ville?

Hotel De Ville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel De Ville?

As of 4 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel De Ville on 2 Sept 2026 start from NZ$346, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel De Ville family-friendly?

You bet! With amenities such as a playground, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel De Ville is a hit with families.

Does Hotel De Ville serve breakfast?

Sure does, buffet breakfast is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel De Ville?

No, Hotel De Ville does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel De Ville?

Yep, you can grab a meal at Hotel De Ville's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Hotel De Ville?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel De Ville?

Furry friends are welcome at Hotel De Ville, with food and water bowls on offer.

Hotel De Ville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 97 reviews
Rating 8 - Good. 35 out of 97 reviews
Rating 6 - Okay. 8 out of 97 reviews
Rating 4 - Poor. 2 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Central location and easy to walk everywhere. Parking just over the hill. Wonderful stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Karyl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room in a beautiful settng.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Marysabel

Liked: Cleanliness, amenities, property conditions & facilities
Bonito hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
We had and absolutely amazing day and stay
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, helpful friendly staff
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with beautiful view!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the amazing visit. We enjoyed our time here.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely, every one of them! The hotel is central, quaint and clean. I would stay again for sure.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Gretell

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in the medieval old city. Would recommend. Breakfast could be a bit better, but that wouldn't stop me from coming back.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Comfy beds. Great breakfast. Friendly staff
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and view from the room was amazing! The food in the restaurant was outstanding. The location couldn't be better. The staff was very friendly and helpful.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in a picture perfect old village. Located within the castle walls. Simply beautiful and a must visit.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Jordan

It was just unfortunate that everything else in the town was pretty much closed while we were there.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Kirk

Liked: Property conditions & facilities
Disliked: Room comfort
Good size apartment for family of 4. It was quite hot so we had to open windows in the evening and then came the FLIES! That was the worst part. Close to the castle and good food.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you Need in the Heart of the Old City.

The hotel is clean, comfortable and quiet. Their restaurant is also exceptional. Go ahead and spring the 15 CHF for breakfast. There is no place open earlier than 8:00 am and the price is actually very reasonable.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Sameer Baig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed stay in this hotel. Its location offers great advantage, all tourists attractions are at walkable distance from here ( literally 2-5 mins walk for all important locations). Bust stop is also 10 mins walk, which further connects you with train station, overall connectivity of this hotel is good with rest of the places in Switzerland. Its good for family stay. Restaurant is also good. Breakfast was also good.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
I paid CHF 30.- for two little kids for breakfast and the owner made me pay twice for the stay and didn't refund me the right amount of money :( other than that, it was nice.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Seville was a dream hotel in Edelweiss room with a wooden canopy bed and a million dollar view! The food and service were excellent! Parking was scarce and bringing luggage through the cobblestone streets was difficult for us! We love everything about Gruyeres!
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, very friendly staff and good restaurant. Slightly outdated room but it’s a medieval town after all!
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Rosilyn

Liked: Staff & service, property conditions & facilities
Need to renovate the bathroom room especially the shower.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hôtel de Ville in Gruyères (***) and had a fantastic experience. This charming and quaint establishment perfectly complements the historic and picturesque setting of the village. I stayed in the Edelweiss room, which was spacious, impeccably clean, and extremely comfortable—a great retreat after a day of exploring. The attention to detail in the room’s decor and amenities made for a cozy yet refined stay. The restaurant is also a standout feature of the hotel. The food was excellent, easily one of the best dining options in the village. From traditional Swiss dishes to well-executed regional specialties, every meal was a delight. Given the quality of both the hotel and the restaurant, the pricing is reasonable, especially for Switzerland.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

lina

No air conditioning - made our stay uncomfortable at night. Very expensive for what it was.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Packed our things and moved our room! Horrible!

The Hotel De Ville is beautiful and located in an absolutely prime location. Unfortunately it is mostly a restaurant with some rooms- we had to find a busy waitress to check us in. She got us our key and pointed us to our room. It was lovely! Very picturesque with a lovely view. We partially unpacked, changed clothes, and set off to explore Gruyeres and came back three hours later to find other guests coming out of our room!! After speaking with them (they were very friendly) we realized that there had been a mix up with the rooms. Someone from the hotel (without notifying us- they did have our phone number and email) went in our room, put our things in our suitcases, and moved all of our things to a different room without telling us. We went right down and found the same busy waitress who casually told us that there had been a mistake with the rooms and gave us a new key to the room where they had moved all of our belongings. It was a bit of a disaster and left us not feeling very safe or welcome for the rest of our stay. The rooms were nice enough, the location was gorgeous, but the staff member we dealt with was horrible and we still can’t believe they packed up our belongings and moved us to a different room without even trying to contact us. Worst hotel experience I have ever had. And they did nothing to try to make it right.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Claude

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Feb 2026