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Hotel Frances

3.0 star property
Colonial hotel with bars/lounges and 24-hour front desk

Photo gallery for Hotel Frances

Interior
Exterior
Balcony
Interior
Junior Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Laundry
The current price is NZ$94
includes taxes & fees
23 Sept - 24 Sept

Explore the area

View map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪2 min walk‬
  • Degollado Theater
    ‪2 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(20 reviews)

Highlights

Individually furnished
Air conditioning
TV
Private bathroom
Hairdryer
Wardrobe
Desk
Laptop workspace
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Suite

Elite Suite

Elite Suite

Highlights

Individually furnished
Private hot tub
Air conditioning
2 bedrooms
2 bathrooms
Private bathroom
Minibar
Wardrobe
  • 36 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Wardrobe
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
TV
Private bathroom
Wardrobe
Desk
Laptop workspace
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

Highlights

Individually furnished
Air conditioning
Separate bedroom
Private bathroom
Wardrobe
Desk
Laptop workspace
Daily housekeeping
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Individually furnished
Air conditioning
Private bathroom
Wardrobe
Desk
Laptop workspace
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace

Standard Triple Room

Highlights

Individually furnished
Air conditioning
Private bathroom
Wardrobe
Desk
Laptop workspace
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Individually furnished
Private hot tub
Air conditioning
2 bedrooms
Private bathroom
Wardrobe
Desk
Laptop workspace
  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Individually furnished
Air conditioning
2 bedrooms
Private bathroom
Wardrobe
Desk
Laptop workspace
Daily housekeeping
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

7.4 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Private hot tub
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Wardrobe
Desk
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Individually furnished
Air conditioning
2 bedrooms
Private bathroom
Wardrobe
Desk
Laptop workspace
Daily housekeeping
  • 26 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Single Room Standard

Individually furnished, desk, laptop workspace

Single Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Individually furnished, desk, laptop workspace

Triple Room Standard

  • 18 sq m
  • Sleeps 3

View all photos for Quadruple Suite

Individually furnished, desk, laptop workspace

Quadruple Suite

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 4

View all photos for Room Standard

Individually furnished, desk, laptop workspace

Room Standard

  • 20 sq m
  • Sleeps 4

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About the area

Guadalajara

Hotel Frances puts you in the heart of Guadalajara, within steps of Guadalajara Cathedral and Plaza de la Liberacion. Highlights at this Colonial hotel include 2 bars/lounges and a restaurant. .The family restaurant, El Molino Rojo, is open for breakfast, brunch and lunch. Added amenities include laundry facilities and a fridge in a common area. Buffet breakfast is available daily between 8 AM and noon. There's also the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown Guadalajara hotel include Expo Guadalajara and Avienda Chapultepec.

What's nearby

  • Guadalajara Cathedral - 2 min walk - 0.2 km
  • Degollado Theater - 2 min walk - 0.2 km
  • Plaza de Armas - 2 min walk - 0.2 km
  • Teatro Diana - 16 min walk - 1.3 km
  • Avienda Chapultepec - 3 min drive - 2.7 km

Getting around

  • Plaza Universidad Station - 5 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 31 min drive

Restaurants

  • ‪La Chata - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Boutique Degollado - ‬2 min walk
  • ‪Chai - ‬1 min walk
  • ‪Cantina la Fuente - ‬4 min walk

About this property

Hotel Frances

Colonial hotel with bars/lounges and 24-hour front desk
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A meeting room and limo/town car service are available.

A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Frances. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Built in 1610
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Fridge in a common area
  • 1 conference room
  • Dining venue
Hotel Frances offers 65 air-conditioned accommodations, with free toiletries. This individually furnished accommodation includes desks. Digital televisions are provided. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Frances

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Eurocard and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Frances?

Hotel Frances offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Frances?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Frances on 23 Sept 2025 start from NZ$94.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Frances serve breakfast?

Sure does, buffet breakfast is available daily from 8 AM to noon.

Is there a free airport shuttle available at Hotel Frances?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Frances?

Yep, you can grab a meal at Hotel Frances's onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Hotel Frances?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Frances?

No, pets and service animals are not allowed.

Hotel Frances Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1005 reviews
Rating 8 - Good. 305 out of 1005 reviews
Rating 6 - Okay. 154 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Grace

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I had to ask the cleaning staff to service the room the floor was dirty, I lost my first night due to a flight cancellation and upon my arrival to the second night it was humid and floors dirty. In other words no one was there the night before to have cause the floors to be dirty no air was circulating
Stayed 3 nights in Jun 2025

10/10 Excellent

Armando

Stayed 3 nights in Jun 2025

10/10 Excellent

rosalba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo el personal miy amable
Stayed 3 nights in Jun 2025

6/10 Okay

abel

Travelled with family
No me gustò la comodidad del cuarto
Stayed 1 night in May 2025

10/10 Excellent

Leslie, Las Vegas

Stayed 1 night in May 2025

2/10 Terrible

Reynil

Disliked: Cleanliness, property conditions & facilities
Our room was terrible. Water barely work. Black mold and shower sucked
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Liked: Amenities
Nice place
Stayed 2 nights in May 2025

6/10 Okay

Noemi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We honestly opted to move to another hotel without complaining. There is the process of remodeling and I hope once it’s completed there will no longer be issues with the AC. This is not a reflection of the staff as they tried to make us feel comfortable
Stayed 7 nights in Apr 2025

10/10 Excellent

Onofre

Liked: Cleanliness, staff & service, property conditions & facilities
Polite employees and very helpful
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in the historic district. Wonderful experience. The hotel staff are amazing!
Stayed 2 nights in Apr 2025

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities
We had a chitty room on the 3rd floor, unlike the original charming 2nd. and 3rd floor rooms. Both over-priced and well-worn!
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Stayed 2 nights in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated, needs new lobby furniture

I was supposed to stay here on Monday 4-13-25, but it was so chaotic. Also very dated and dirty furniture in lobby, I really didn't want to go and see the room. Seemed dangerous with so many people coming and going with no visible security
Stayed 1 night in Apr 2025

4/10 Poor

SANDRA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Baňo no sirvia. Servicio.de resepcion pesimo
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Excellent location and very cool hotel built in 1610.
Stayed 1 night in Apr 2025

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely stay again
Stayed 3 nights in Feb 2025

6/10 Okay

Chee

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2025

4/10 Poor

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Jorge, Grand Terrace

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friday & Saturday night live music
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfonso

Stayed 1 night in Mar 2025

8/10 Good

betty, Yellowhead County

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very old but that’s part of its charm. Not sure I liked the fact that we didn’t have a window in our room. A window could be needed for emergencies and to let in fresh air. Room was stuffy
Stayed 2 nights in Mar 2025