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Hotel Frances

3.0 star property
Colonial hotel with bars/lounges and 24-hour front desk

Photo gallery for Hotel Frances

Interior
Balcony
Interior
Junior Suite
Unclassified image, 5 of 79, button

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
The current price is NZ$82
includes taxes & fees
13 June - 14 June

Explore the area

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪2 min walk‬
  • Degollado Theater
    ‪3 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually furnished
Air conditioning
TV
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
Wardrobe
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Penthouse

Comfort Penthouse

Comfort Penthouse

Highlights

Individually furnished
Private hot tub
Air conditioning
2 bedrooms
2 bathrooms
Private bathroom
Minibar
Living room
  • 36 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Private hot tub
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Individually furnished
Air conditioning
TV
Private bathroom
Daily housekeeping
Laptop workspace
Wardrobe
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

Highlights

Individually furnished
Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Wardrobe
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Individually furnished
Air conditioning
Private bathroom
Daily housekeeping
Laptop workspace
Wardrobe
Desk
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace

Standard Triple Room

Highlights

Individually furnished
Air conditioning
Private bathroom
Daily housekeeping
Laptop workspace
Wardrobe
Desk
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Individually furnished
Private hot tub
Air conditioning
2 bedrooms
Private bathroom
Daily housekeeping
Laptop workspace
Wardrobe
  • 36 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Individually furnished
Air conditioning
2 bedrooms
Private bathroom
Daily housekeeping
Laptop workspace
Wardrobe
Desk
  • Sleeps 8
  • 4 Double Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Individually furnished
Private hot tub
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

Family Suite

Highlights

Individually furnished
Air conditioning
2 bedrooms
Private bathroom
Daily housekeeping
Laptop workspace
Wardrobe
Desk
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Single Room Standard

Individually furnished, desk, laptop workspace

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Standard

Individually furnished, desk, laptop workspace

Triple Room Standard

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Quadruple Suite

Individually furnished, desk, laptop workspace

Quadruple Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Individually furnished, desk, laptop workspace

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Guadalajara

Hotel Frances puts you in the heart of Guadalajara, within steps of Guadalajara Cathedral and Plaza de la Liberacion. Highlights at this Colonial hotel include 2 bars/lounges and a restaurant. .The family restaurant, El Molino Rojo, is open for breakfast, brunch and lunch. Added amenities include laundry facilities and a fridge in a common area. Buffet breakfast is available daily between 8 AM and noon. There's also the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown Guadalajara hotel include Expo Guadalajara and Avienda Chapultepec.

What's nearby

  • Guadalajara Cathedral - 2 min walk - 0.2 km
  • Plaza de Armas - 2 min walk - 0.2 km
  • Degollado Theater - 3 min walk - 0.3 km
  • Teatro Diana - 17 min walk - 1.5 km
  • Avienda Chapultepec - 3 min drive - 2.7 km

Getting around

  • Plaza Universidad Station - 5 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 31 min drive

Restaurants

  • ‪La Chata de Guadalajara - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Boutique Degollado - ‬2 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬3 min walk
  • ‪Chai - ‬1 min walk

About this property

Hotel Frances

Colonial hotel with bars/lounges and 24-hour front desk
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A meeting room and limo/town car service are available.

A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Frances. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Built in 1610
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Fridge in a common area
  • 1 conference room
  • Dining venue
Hotel Frances offers 65 air-conditioned accommodations, with free toiletries. This individually furnished accommodation includes desks. Digital televisions are provided. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Frances

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Frances?

Hotel Frances offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Frances?

As of 14 May 2025, prices found for a 1-night stay for 2 adults at Hotel Frances on 13 Jun 2025 start from NZ$81.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Frances serve breakfast?

Sure does, buffet breakfast is available daily from 8 AM to noon.

Is there a free airport shuttle available at Hotel Frances?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Frances?

Yep, you can grab a meal at Hotel Frances's onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Hotel Frances?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Frances?

No, pets and service animals are not allowed.

Hotel Frances Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1007 reviews
Rating 8 - Good. 318 out of 1007 reviews
Rating 6 - Okay. 157 out of 1007 reviews
Rating 4 - Poor. 73 out of 1007 reviews
Rating 2 - Terrible. 61 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Roberto

Travelled with partner
Strong smells to bathroom deodorant, horrible WiFi connection.
Stayed 2 nights in Jan 2025

6/10 Okay

Howard

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front staff where very friendly and helpful. Make sure you ask for your car well before your ready to leave it takes about a half hour to get your car..I had room 308 on the penthouse floor it was goo, except for what appeared to be black mold on the cieling all along the one side. The shower floor was not to clean and the drain is plugged. The view on the ph floor is great facing the cathedral. All and all it is a decent stay. Beds and pillows are harder than I like. Location is a 10 however.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,walking distance to the center Guadalajara
Stayed 2 nights in Jan 2025

4/10 Poor

Abel, Cathedral City

Travelled with group
Disliked: Amenities, property conditions & facilities
Great location (Centro) well, it is the oldest hotel in the city and built in 1600’s. Hard beds, bad Wi-Fi, remotes for TV & Air 2 ft from the wall😛 No heating, lots of noise in the evening. Till 10 or 11pm No early siestas 😝 2 of the 3 nights events in the lobby. No refrigerator. For takeouts. But inexpensive. (Under$50) Just my point of view Platinum member (Expedia)
Stayed 1 night in Jan 2025

4/10 Poor

Maite, Santa Cruz

Disliked: Cleanliness, amenities, property conditions & facilities
There are theee things that you might like, the lobby is decent looking, the customer service front desk and bar tender we’re nice people, and the the solo singer, Pablo and the Mariachi on Fridays Saturdays. Other than that it’s soooo disappointing because the structure inside has so much potential if the owners out some money into renovating this place; but instead certain areas of the wood floor are chipped away and or broken!! The ladies bathroom by the lobby were discussing and from the most cheap motel out there, not cool at all but what’s one going to expect if the one in my room had no closed ceiling, cracked and sort of clogged toilet, crappy shower with a crappy shower curtain. From the get go, the attendant who took me to my room knew the telephone was not working and he never made an attempt to send someone to fix it!! Truly disappointing and poor customer service in this instance. To summarize, the worst hotel I’ve stayed in. I you can, stay away from this place it’s totally not worth your money!!
Stayed 4 nights in Jan 2025

8/10 Good

Jesus Jr

Stayed 1 night in Jan 2025

6/10 Okay

Jose

Stayed 2 nights in Jan 2025

2/10 Terrible

Ralph

Travelled with group
Disliked: Staff & service, property conditions & facilities
Playing on the 'rustic' setting only goes so far crappy internet, lobby light's are out in the morning. Wouldn't recommend.
Stayed 3 nights in Jan 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Internet often not working
Stayed 3 nights in Jan 2025

2/10 Terrible

Nancy

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows.
Stayed 2 nights in Jan 2025

6/10 Okay

Lola

Liked: Staff & service
great location. would pick a larger room next time that is NOT on the street. Pretty noisy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jessie James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Hotel Frances because of its location and cost.
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard, Citrus Heights

Stayed 2 nights in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and we totally enjoyed ourselves.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chan, Seattle

Stayed 3 nights in Dec 2024

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service

Buen hotel

La habitacion estaba muy grande, teniamos 2 camas, 1 queen y una King. Eramos 2 adultos 3 niños y pues con esas camas estabamos bien. Nuestra habitacion tenia una sala recibidor que solo usamos para poner las maleta, teniamos acceso a una terraza con jacuzzi arriba de nuestra habitacion, y uno dentro del baño. Las instalaciones se miran bien y limpio a pezar de los años del hotel, aunque si se miran muchas partes deterioradas, si recomendaria una remodelacion en algunas areas como en el baño de la habitacion y los muebles, se miran y se sienten muy sucios los sillones del cuarto y los del recibidor. Con respecto a las distancias la localización del hotel es perfecta si lo que se quiere es descansar y conocer el centro historico de Guadalajara.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Stayed 1 night in Dec 2024

2/10 Terrible

Julieta

Business traveller
Disliked: Cleanliness, staff & service
The whole hotel is always dark, the internet and telephone conection didn't work. I felt so unsafe I almost left the hotel the first night.The street where it is located is dirty, They put you a bracelet for "safety " for what? they don't even offer breakfst or anything. I will never go back there. Expedia should Not sponsor that ugly hotel
Stayed 6 nights in Nov 2024

10/10 Excellent

Vicky

Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Historical, comfortable and great service
Stayed 1 night in Dec 2024

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service
I like the proximity of this hotel to shopping and museums.
Stayed 4 nights in Nov 2024

8/10 Good

Anna

Liked: Cleanliness
Great place
Stayed 1 night in Nov 2024

2/10 Terrible

anna

Travelled with group

Stolen property during our stay.

I reserved two rooms, When we arrived, they only had one room for all 5 of us. We had no choice but to sleep in one room. They would not accommodate us with the second room and charged us extra for the fifth person To stay in our room on a cot. I had some very expensive sunglasses stolen on the first day when the cot was delivered. On the second day, One pair of men’s leather patent shoes were also stolen. Even though we reported nothing was ever found or returned. The manager Jaime was not Very understanding on our arrival as we showed him on our phones that we had two rooms reserved. We asked to have our breakfast comped for the inconvenience. He replied with a “we cannot afford that”. I am not able to come anything because it was not our fault. It was Hotels.com fault. I asked Hotels.com to remove this hotel from the booking list.
Stayed 4 nights in Nov 2024