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Hotel Portobelo

3.0 star property
Comfortable Guadalajara hotel in Downtown Guadalajara with free parking

Choose dates to view prices

Photo gallery for Hotel Portobelo

Lobby sitting area
Free self-parking
Building design
Standard Room
Breakfast served
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Your area essentials

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Popular LocationGuadalajara Cathedral11 min walk
  • Popular LocationDegollado Theater16 min walk
  • Popular LocationUS Consulate General Guadalajara17 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)32 min drive

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1459)
The price is NZ$74
for 1 night
includes taxes & fees
18 May - 19 May
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About the area

Guadalajara

Hotel Portobelo puts you in the heart of Guadalajara, within a 20-minute stroll of popular places like Guadalajara Cathedral and Degollado Theater. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge. .The restaurant, PBH, serves Mexican cuisine and is open for breakfast. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning continental breakfast is served between 7:00 AM and noon. There's also the convenience of extended parking. .Within a 20-minute walk of this 3-star Downtown Guadalajara hotel, attractions include US Consulate General Guadalajara and Avienda Chapultepec.

What's nearby

  • Guadalajara Cathedral - 11 min walk
  • Degollado Theater - 16 min walk
  • US Consulate General Guadalajara - 17 min walk
  • Teatro Diana - 19 min walk
  • Avienda Chapultepec - 19 min walk

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • Tacos el Pastorcito - 1 min walk
  • Restaurante Bar Milenarios - 3 min walk
  • Okuma - 1 min walk
  • Chai - 3 min walk
  • Vancouver Wings - 2 min walk

About this property

Hotel Portobelo

Comfortable Guadalajara hotel in Downtown Guadalajara with free parking
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portobelo offers 86 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Building
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130–350 for adults, and MXN 130–350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Portobelo?

Hotel Portobelo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Portobelo?

As of 4 May 2024, prices found for a 1-night stay for 2 adults at Hotel Portobelo on 13 May 2024 start from NZ$107.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Portobelo?

Yep, Hotel Portobelo has a free self car park.

What makes Hotel Portobelo a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Portobelo.

Is there a free airport shuttle available at Hotel Portobelo?

No, Hotel Portobelo does not offer an airport shuttle service.

Are pets allowed at Hotel Portobelo?

No, only service animals are allowed.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 918 out of 1209 reviews" "
Rating 8 - Good. 218 out of 1209 reviews" "
Rating 6 - Okay. 40 out of 1209 reviews" "
Rating 4 - Poor. 9 out of 1209 reviews" "
Rating 2 - Terrible. 24 out of 1209 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Salvador

Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Reynaldo

Stayed 2 nights in Jan 2024

10/10 Excellent

Luis, Brookings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quied
Stayed 6 nights in Jan 2024

10/10 Excellent

Enri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Personal Always helpful and great service. Good part of town close to everything.
Stayed 1 night in Jan 2024

6/10 Okay

Alden, CHICAGO

Travelled with group
Disliked: Amenities
It's okay. Check in takes forever and they double charged me for a stay I prepaid for. It's in an okay area, across the street from a park. Lots of restaurants/shopping in the area.
Stayed 4 nights in Nov 2023

2/10 Terrible

Kip

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I was overcharged for lot more than I booked for with Expedia
Stayed 5 nights in Dec 2023