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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

Photo gallery for Hotel Portobelo

Lobby sitting area
Exterior
Bar (on property)
Lobby sitting area
Standard Double Room (Dos Camas Matrimoniales)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Air conditioning
The current price is NZ$86
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪10 min walk‬
  • Avienda Chapultepec
    ‪17 min walk‬
  • Applicant Service Center
    ‪2 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Pillow-top bed
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(212 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Guadalajara

Hotel Portobelo puts you in the heart of Guadalajara, within a 20-minute stroll of popular places like Guadalajara Cathedral and Avienda Chapultepec. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, PBH, serves Mexican cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and noon. There's also the convenience of extended parking. .Attractions within a 10-minute drive of this 3-property class Downtown Guadalajara hotel include Expo Guadalajara and Andares Shopping Center.

What's nearby

  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Degollado Theater - 14 min walk - 1.2 km
  • Avienda Chapultepec - 17 min walk - 1.5 km
  • Applicant Service Center - 2 min drive - 2.0 km
  • Minerva Roundabout - 4 min drive - 3.8 km

Getting around

  • Juarez Station - 1 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Okuma - ‬1 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Tortas La Bendición - ‬1 min walk
  • ‪Tacos de Barbacoa La Frida - ‬1 min walk

About this property

Hotel Portobelo

Hotel with free parking, near Guadalajara Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portobelo offers 86 accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Portobelo?

Hotel Portobelo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Portobelo?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Portobelo on 17 Aug 2025 start from NZ$86.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Portobelo?

Yep, Hotel Portobelo has a free self car park.

What makes Hotel Portobelo a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Portobelo.

Does Hotel Portobelo serve breakfast?

Yep, continental brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Portobelo?

No, Hotel Portobelo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Portobelo?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Portobelo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Portobelo?

No, only service animals are allowed.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1270 out of 1620 reviews
Rating 8 - Good. 257 out of 1620 reviews
Rating 6 - Okay. 52 out of 1620 reviews
Rating 4 - Poor. 11 out of 1620 reviews
Rating 2 - Terrible. 30 out of 1620 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very nice staff. I asked to move rooms because the first night I had trouble sleeping in the room near all of the traffic (busy street). After changing rooms it was great.
Stayed 4 nights in May 2025

10/10 Excellent

mark, ft. mitchell

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
En general, es un hotel céntrico y bien ubicado en la zona centro, tranquilo, limpio y seguro. Solo tuvimos algunos inconvenientes con el burro para planchar, ya que esté, no contaba con su funda protectora, la señal del televisor es mala y cabe mencionar que parte importante del servicio; es la atención al huésped con calidez.
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Amenities
Love it
Stayed 2 nights in Apr 2025

10/10 Excellent

Israel

Stayed 2 nights in May 2025

8/10 Good

Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Luke

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly! Great property and the restaurant was good and affordable!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jeannette J

Stayed 2 nights in May 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise between the two avenues is hard to sleep.
Stayed 3 nights in May 2025

10/10 Excellent

Irma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to transport any place on the city. Good public access.
Stayed 3 nights in Apr 2025

6/10 Okay

Antonio

Travelled with family, Business traveller
Hotel restaurant is nice and convenient
Stayed 4 nights in Apr 2025

10/10 Excellent

Perla

Stayed 2 nights in Apr 2025

2/10 Terrible

Scott, Stockton

Stayed 2 nights in Apr 2025

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay in this location for many reasons near bars near delicious tacos Oxxo I. The corner , I had purchased food that needed to refrigerate an where kind in keeping it in the refrigerator for me , Karla was amazing ..
Stayed 2 nights in Apr 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel and so well located

Good hotel and super organised and helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Alvino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and well designed rooms.

I loved staying here while visiting Guadalahara. Perfect location! Amazing value for the price paid. My room was facing the main road and park, which I enjoyed a lot. But the rooms facing the back are quieter (and darker).
Stayed 3 nights in Mar 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, close to historical center 5-8 minutes walk distance, door front metro station, best of reasonably priced, 24 hour restaurant/room service of authentic Mexico food😀
Stayed 6 nights in Apr 2025

10/10 Excellent

Irma

Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandro Molina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

10/10 Excellent

kasra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025