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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

Photo gallery for Hotel Portobelo

Lobby sitting area
Lobby sitting area
Standard Double Room (Dos Camas Matrimoniales)
Daily continental breakfast for a fee
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Parking included
The current price is NZ$86
includes taxes & fees
19 May - 20 May

Explore the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪11 min walk‬
  • Degollado Theater
    ‪16 min walk‬
  • Avienda Chapultepec
    ‪19 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Guadalajara

Hotel Portobelo puts you in the heart of Guadalajara, within a 20-minute stroll of popular places like Guadalajara Cathedral and Avienda Chapultepec. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, PBH, serves Mexican cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and noon. There's also the convenience of extended parking. .Attractions within a 10-minute drive of this 3-property class Downtown Guadalajara hotel include Expo Guadalajara and Andares Shopping Center.

What's nearby

  • Guadalajara Cathedral - 11 min walk - 1.0 km
  • Degollado Theater - 16 min walk - 1.4 km
  • Avienda Chapultepec - 19 min walk - 1.7 km
  • Applicant Service Center - 3 min drive - 2.3 km
  • Minerva Roundabout - 5 min drive - 5.4 km

Getting around

  • Juarez Station - 1 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

Hotel with free parking, near Guadalajara Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portobelo offers 86 accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Portobelo?

Hotel Portobelo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Portobelo?

As of 15 May 2025, prices found for a 1-night stay for 2 adults at Hotel Portobelo on 19 May 2025 start from NZ$86.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Portobelo?

Yep, Hotel Portobelo has a free self car park.

What makes Hotel Portobelo a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Portobelo.

Does Hotel Portobelo serve breakfast?

Yep, continental brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Portobelo?

No, Hotel Portobelo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Portobelo?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Portobelo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Portobelo?

No, only service animals are allowed.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1193 out of 1525 reviews
Rating 8 - Good. 250 out of 1525 reviews
Rating 6 - Okay. 48 out of 1525 reviews
Rating 4 - Poor. 11 out of 1525 reviews
Rating 2 - Terrible. 23 out of 1525 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias para todo.
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Stayed 10 nights in Dec 2024

10/10 Excellent

Felipe

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and supportive staff. Clean and modern rooms with efficient bathrooms. City needs to work on cleaning downtown streets.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff went above and beyond to assist us. The concierge provided excellent recommendations for local places. Special thanks to Eva!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Alfredo

Stayed 2 nights in Jan 2025

10/10 Excellent

Alfredo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Visit Guadalajara for the first time from Texas. We absolutely loved the Hotel Portobelo. Staff was very friendly and helpful. Room was very clean and the bed was very comfortable. It’s a 10 minute walk to center of city . Would definitely recommend it.
Stayed 4 nights in Jan 2025

10/10 Excellent

CARLOS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience, excellent relation between price and quality, good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Estela

Stayed 3 nights in Jan 2025

10/10 Excellent

RAUL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel in a great location

very comfortable hotel walking distance of cathedral. lots of people on this route because of all the stores, so it seemed safe even in the evening. right next to metro station which made it convenient for getting to zapopan and tlapapaque. special shout out to the man at the lectern in the lobby. friendly greeting every time you entered the hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Javier

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Paul D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, Brookings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all and friendly people !!
Stayed 5 nights in Jan 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is lovely and the hotel spotless. Good area to explore from and great deal on a modern room with all the amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's one of my favorite places to stay walkable to restaurants and places to shop and good options on the restaurant to order for room service
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, couple blocks from the main centro area so it’s very convenient and access to main streets. It made it accessible by walking and not to worry about the smaller streets in the centro area.
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Celeste

Stayed 2 nights in Jan 2025

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

Un excelente hotel, ubicado en la esquina de Juarez y Federalismo. Las chicas y chicos en reception muy serviciales y amables! Les recomiendo este hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2024

10/10 Excellent

Gilberto

Stayed 2 nights in Jan 2025