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Hotel Santo Santiago

3.0 star property
Hotel in Tonalá with spa services and 24-hour front desk

Photo gallery for Hotel Santo Santiago

Terrace/patio
Interior entrance
Terrace/patio
Bar (on property)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services
The current price is NZ$91
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
314 Calle Benito Juárez, Colonia Centro, Tonalá, JAL, 45400
  • Place, Casa Historica
    ‪4 min drive‬
  • Place, Expo Guadalajara
    ‪18 min drive‬
  • Place, Plaza del Sol
    ‪19 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(6 reviews)

Highlights

TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed OR 1 Twin Futon

View all photos for Quadruple Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

TV
Portable fan
Day bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(1 review)

Highlights

TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
TV
Portable fan
Day bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Portable fan
Day bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the area

Tonalá

At Hotel Santo Santiago, you'll be 18.6 km (11.6 mi) from Expo Guadalajara and 19.6 km (12.2 mi) from Plaza del Sol. Highlights at this hotel include free in-room WiFi. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of free self parking. .Within a 15-minute drive of this 3-property class Tonalá hotel, attractions include Guadalajara Cathedral and Avienda Chapultepec.

What's nearby

  • Casa Historica - 4 min drive - 1.9 km
  • Guadalajara Cathedral - 14 min drive - 16.4 km
  • Expo Guadalajara - 18 min drive - 22.1 km
  • Plaza del Sol - 19 min drive - 23.2 km
  • Andares Shopping Center - 25 min drive - 27.8 km

Getting around

  • San Jacinto Station - 9 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 26 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪Little Caesar's Pizza Tonalá - ‬7 min walk
  • ‪Mariscos El Arandense - ‬6 min walk
  • ‪Mariscos El Amigazo - ‬7 min walk
  • ‪Cerveceria Chapultepec -Tonalá - ‬6 min walk

About this property

Hotel Santo Santiago

Hotel in Tonalá with spa services and 24-hour front desk
As a guest of Hotel Santo Santiago, you'll find spa services, a terrace, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Hotel Santo Santiago also features a garden and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tonalá hotel.

  • 20 guestrooms or units
  • 4 buildings
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Smoking in designated areas
Hotel Santo Santiago offers 20 accommodations with free toiletries and a ceiling fan. Cable televisions are provided.

Bathrooms include a shower. This Tonalá hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking (max 4 spaces per unit)

Food and drink

  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Art gallery
  • Shopping centre

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Ceiling fan
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santo Santiago

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santo Santiago Tonala
Santo Santiago Tonala
Santo Santiago
Hotel Santo Santiago Hotel
Hotel Santo Santiago Tonalá
Hotel Santo Santiago Hotel Tonalá

Frequently asked questions

What is the cancellation policy at Hotel Santo Santiago?

Hotel Santo Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Santo Santiago?

Yep, Hotel Santo Santiago has a free self car park. Onsite parking is limited (max 4 spaces per unit).

Is there a spa on site at Hotel Santo Santiago?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Is there a free airport shuttle available at Hotel Santo Santiago?

No, Hotel Santo Santiago does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santo Santiago?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santo Santiago?

No, pets and service animals are not allowed.

Hotel Santo Santiago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 169 out of 324 reviews
Rating 8 - Good. 89 out of 324 reviews
Rating 6 - Okay. 36 out of 324 reviews
Rating 4 - Poor. 12 out of 324 reviews
Rating 2 - Terrible. 18 out of 324 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 1 night in Sep 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semi hard bed but overall great
Stayed 2 nights in Sep 2025

6/10 Okay

Enrique

Liked: Staff & service
Disliked: Property conditions & facilities

Not what we expected

The room was not what we expected for a boutique hotel. The bathroom had smoked glass which was not private and the shower sprayed and got the whole bathroom floor.
Stayed 2 nights in Aug 2025

6/10 Okay

Ramona

Stayed 9 nights in Aug 2025

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ni lo pienses, esta es tu mejor opcion

Mi reciente experiencia en esta boutique fue sumamente satisfactoria. El personal, demostró una cordialidad excepcional durante toda mi estancia. Durante mi estadía de 11 noches, la ubicación resultó ser muy conveniente, y la limpieza del hotel impecable. Por lo anterior, asigno una calificación de 5 estrellas. El café matutino fue de mi agrado, y las habitaciones se mantuvieron en óptimas condiciones. En mi próxima visita a Guadalajara, consideraré nuevamente hospedarme en este establecimiento. Altamente recomendable.
Stayed 8 nights in Aug 2025

10/10 Excellent

Nick

Very nice costumer service clean place very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Marco a

Stayed 1 night in Jul 2025

8/10 Good

Marlene

Stayed 3 nights in Jun 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
great little authentic hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic. Close to shopping. Very clean rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Liked: Staff & service, room comfort

Great Location and Staff

Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Sergio Raúl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Very closed for what I need
Stayed 1 night in Aug 2024

4/10 Poor

Elisa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Nothing Boutique About it.

The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
Stayed 1 night in Aug 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 4 nights in Jul 2024

4/10 Poor

Gregorio

Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Stayed 7 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Amenities
Staff was friendly and helpful. Don’t let the outside fool you. Very quant and Charmin inside.
Stayed 1 night in Jul 2024

10/10 Excellent

Miriam, North hills

Liked: Cleanliness, staff & service
We loved the place but only problem was that we got room 14 and some dogs across the street didn’t really let us sleep. No hot water either
Stayed 1 night in Jun 2024

10/10 Excellent

Zaul Iboa

Great property
Stayed 2 nights in May 2024