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Grand Hyatt Guangzhou

Property class: 5 and above

Photo gallery for Grand Hyatt Guangzhou

A corridor with large windows, a pathway, and potted plants.
A spacious living area with a large sofa, a coffee table, and a dining table. There is a view of the city through large windows.
A modern restaurant with a central bar area, wooden flooring, and contemporary furniture.
A modern hotel lobby with a reception desk, seating area, and a long corridor with a wooden partition.
A modern cityscape with tall, reflective skyscrapers and a busy multi-lane road.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$310
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
No. 12 Zhujiang West Road, Pearl River New City Tianhe Dist., Guangzhou, Guangdong, 510623
  • Place, Guangzhou Opera House
    ‪11 min walk‬
  • Place, Flower City Square
    ‪13 min walk‬
  • Place, Tee Mall
    ‪14 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

A hotel room with a bed, a seating area with a table, a desk, and a view of the cityscape through large windows.

Standard Room, 1 King Bed, Garden View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Double Room, 1 King Bed

A modern hotel room with a large bed, a desk, a sofa, and a view of the cityscape.

Club Double Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table, and a mirror.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds

A hotel room with a bed, a desk, a chair, a TV, and a large window with a city view.

Standard Room, 2 Single Beds

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Club Twin Room

A hotel room with two beds, a desk, a TV, and a city view.

Club Twin Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Grand Suite, 1 King Bed

A modern hotel room with a flat-screen TV, a sofa, a coffee table, and a painting on the wall.

Grand Suite, 1 King Bed

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand, Executive Suite

A spacious living area with a large sofa, a coffee table, and a dining table. There is a view of the city through large windows.

Grand, Executive Suite

  • Garden view
  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Double Room, 1 King Bed, Garden View

A hotel room with a bed, a seating area with a table, a desk, and a view of the cityscape through large windows.

Club Double Room, 1 King Bed, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Twin Room, Room, Garden View

A modern hotel room with two beds, a desk, a chair, a TV, and a city view.

Twin Room, Room, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Tower

A hotel room with a large window, a white sofa with a blue pillow, and a table with a chair.

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite

A modern hotel room with a kitchen area, a seating area with a sofa and chairs, and a dining table.

Deluxe Suite

  • City view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Suite (Grand)

A modern interior with a kitchen, dining area, and seating space with a city view.

Premium Suite (Grand)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room (1 King Bed & 2 Twin Beds)

A hotel room with a bed, a desk, a chair, a TV, and a large window with a city view.

Family Room (1 King Bed & 2 Twin Beds)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free wired internet

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About the area

Guangzhou

A luxury stay in the heart of Guangzhou awaits you at Grand Hyatt Guangzhou. You'll be 4.4 km (2.7 mi) from Canton Tower and 6.1 km (3.8 mi) from Yuexiu Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, G Restaurant, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, 24-hour gym and sauna. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include 3 restaurants and free Wi-Fi in public areas. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of train pick-up service. .Sights within a 10-minute drive of this 5-property class Tianhe hotel include Beijing Road Pedestrian Street and Canton Fair Complex.

What's nearby

  • Guangzhou Opera House - 11 min walk - 1.0 km
  • Flower City Square - 13 min walk - 1.1 km
  • Tee Mall - 14 min walk - 1.2 km
  • Guangzhou Library - 19 min walk - 1.6 km
  • Guangdong Museum - 2 min drive - 2.1 km

Getting around

  • Women and Children's Medical Center Station - 5 min walk
  • Guangzhou Railway Station - 8 min drive
  • Baiyun International Airport (CAN) - 49 min drive

Restaurants

  • ‪Grand Club Lounge 嘉宾轩 - ‬1 min walk
  • ‪Coffee Around - ‬6 min walk
  • ‪The Happy Monk (Kingold Century) - ‬2 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪Gaga - ‬4 min walk

About this property

Grand Hyatt Guangzhou

Grand Hyatt Guangzhou offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Grand Hyatt Guangzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

This 5-star Guangzhou hotel is smoke free.

  • 368 guestrooms or units
  • 24 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2008
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hyatt Guangzhou offers 368 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,000 reviews
The price is NZ$276
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 230 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • G Restaurant
  • The Market Cafe
  • The Penthouse

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 24 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Guangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 230 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Hyatt
Guangzhou Hyatt
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel
Grand Hyatt Guangzhou Guangzhou
Grand Hyatt Guangzhou Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Grand Hyatt Guangzhou?

Grand Hyatt Guangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Guangzhou?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Guangzhou on 8 Nov 2026 start from NZ$310, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Guangzhou?

Yep, Grand Hyatt Guangzhou has a free self car park.

Does Grand Hyatt Guangzhou have a pool?

Grand Hyatt Guangzhou has an indoor pool.

What luxury perks are available at Grand Hyatt Guangzhou?

Grand Hyatt Guangzhou features an indoor pool, a steam room and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Grand Hyatt Guangzhou a romantic place to stay?

Garden-view dining and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Guangzhou.

Is Grand Hyatt Guangzhou family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Guangzhou is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Guangzhou?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Guangzhou serve breakfast?

Yep, buffet breakfast is offered on weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Guangzhou?

No, Grand Hyatt Guangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Guangzhou?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Guangzhou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Guangzhou?

No, pets and service animals are not allowed.

Grand Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 302 out of 505 reviews
Rating 8 - Good. 135 out of 505 reviews
Rating 6 - Okay. 41 out of 505 reviews
Rating 4 - Poor. 10 out of 505 reviews
Rating 2 - Terrible. 17 out of 505 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full recommended close to the best malls and canton fair by didi in a good time
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Major shopping mall and restaurants are in 10 to 15 minutes walking distance.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
nice location
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and in good location
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. walking distance to restaurants & shopping malls. will come back again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Great breakfast & dinner buffet. However, I dislike that the buffet starts getting wrapped up before closing time.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel is a short distance from Canton Tower and great stopping malls. Front desk staff Ethan H. is very helpful. We initially had a difficult time checking in. Upon learning about our situation, Ethan stepped in and made extrs effort to accommodate us, turning our stay into a pleasant experience. We booked an additional 3 nights stay thanks to his help.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel counter staff, restaurant services crews and Housekeepers etc…All are very friendly and courteous. Very satisfied with the service. The breakfast selection was extensive and varied. Excellent Hotel.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super helpful.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay very close to shopping restaurants and metro
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, smells, and poor service
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Wonderful staff and GREAT food
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, nice restaurant
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property located in premium part of town. Good shopping and dinning near by. Good breakfast with a variety for all
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club level was great, large rooms and great club restaurant
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service and good location

Like the size of the room and good staff service of the front reception during check in.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I like the design of this hotel
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a reasonable priced hotel
Stayed 2 nights in Oct 2024

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