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HOTEL PORTOBELO GUATAPE

2.0 star property

Photo gallery for HOTEL PORTOBELO GUATAPE

Japanese-style Room, 1 Double Bed, Lake View | Balcony view
Deluxe Room
Exclusive Room | Living area
Japanese-style Room, 1 Double Bed, Lake View | Lake view
Standard Double Room | Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
28-29 Cl. 32, Guatapé, Antioquia, 053840
  • Place, Plazoleta de los zocalos
    ‪2 min walk‬
  • Place, Calle del Recuerdo
    ‪2 min walk‬
  • Place, Peñol-Guatapé Reservoir
    ‪6 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪139 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, Partial Lake View

Deluxe Double Room, Balcony, Partial Lake View

Deluxe Double Room, Balcony, Partial Lake View

  • Partial lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • Lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Lake view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Lake view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Lake view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Lake view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Lake view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Lake view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-style Room, 1 Double Bed, Lake View

Japanese-style Room, 1 Double Bed, Lake View

Japanese-style Room, 1 Double Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Lake view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Lake view
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Guatapé

HOTEL PORTOBELO GUATAPE places you in the heart of Guatapé, 4 km (2.5 mi) from Rock of Guatapé. Highlights at this hotel include free in-room WiFi. .Sights in the region of this Guatapé hotel include El Tesoro Shopping Park and Lleras Park.

What's nearby

  • Plazoleta de los zocalos - 2 min walk - 0.2 km
  • Calle del Recuerdo - 2 min walk - 0.2 km
  • Guatapé Dam Boardwalk - 2 min walk - 0.2 km
  • Peñol-Guatapé Reservoir - 6 min walk - 0.6 km
  • Rock of Guatapé - 24 min drive - 12.1 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 99 min drive

Restaurants

  • ‪El Bacchanal - ‬4 min walk
  • ‪La Fogata - ‬2 min walk
  • ‪Restaurante El Malecón - ‬1 min walk
  • ‪Del porto Café & Vino - ‬1 min walk
  • ‪Mirador Del Lago - ‬1 min walk

About this property

HOTEL PORTOBELO GUATAPE

  • 16 guestrooms or units
  • Front desk (24 hours)
HOTEL PORTOBELO GUATAPE offers 16 accommodations with portable fans and blackout curtains. Each accommodation is individually decorated. This Guatapé hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

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  • Free Wi-Fi
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The price is NZ$312
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

More

  • Individual decor
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts cash.

Property Registration Number 123

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

HOTEL PORTOBELO GUATAPE Hotel

HOTEL PORTOBELO GUATAPE Guatapé

HOTEL PORTOBELO GUATAPE Hotel Guatapé

Frequently asked questions

Is there a free airport shuttle available at HOTEL PORTOBELO GUATAPE?

No, HOTEL PORTOBELO GUATAPE does not offer an airport shuttle service.

What time are check-in & check-out at HOTEL PORTOBELO GUATAPE?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at HOTEL PORTOBELO GUATAPE?

No, only service animals are allowed.

HOTEL PORTOBELO GUATAPE Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located right in front of the Guatapé Reservoir. The staff is very friendly and it’s a very walkable location
Stayed 3 nights in Nov 2025

10/10 Excellent

Moises

Liked: Cleanliness, amenities, property conditions & facilities
Nice place . Greay environment
Stayed 5 nights in Sep 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the balcony!
Stayed 1 night in Jul 2025

10/10 Excellent

Julanne

Liked: Cleanliness, property conditions & facilities, room comfort

Great place

We really liked the location overlooking the water. And, the staff were absolutely wonderful and helpful.
Stayed 3 nights in Aug 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Centrally located by a lot of good shopping spots and restaurants. Great view from the balcony overlooking the lakes. Being that there was a big restaurant downstairs directly under us I thought it would be too noisy to sleep, but the music was shut off in the restaurants closed around 9 PM on Sunday and Monday. Maybe it’s different on the weekends. There’s no AC, but they did have two good fans on each side of the room which helped a lot. But it’s a busy street outside and the traffic woke us up. Definitely a good day and probably one of the best options in town.
Stayed 1 night in Jul 2025

10/10 Excellent

Lance, Zephyr Cove

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, great price! Only issue was the noise at night. But if you are a late night party animal, who cares! 🎉
Stayed 1 night in May 2025

4/10 Poor

Alfredo

Liked: Staff & service
Good location, right in front of malecon, but is NOT soundproof at all, traffic noise, and bars in the bay too loud. You can't rest at night. And no parking for taxis to drop off or pick up
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto TODO lo Recomiendo 100%
Stayed 5 nights in Jan 2026

10/10 Excellent

Maria isabel

Stayed 1 night in Nov 2025

10/10 Excellent

Lotta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in the center. We stayed in the room with the jacuzzi and really enjoyed our time there. This room doesn’t have the best views from the balcony but the room is big and all in all we really loved it. We ordered food through room service and it was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

RAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrica. Podría mejorar con aire acondicionado.
Stayed 1 night in Jul 2025

10/10 Excellent

Guzman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super feliz

Nos recibieron muy bien. Muy atentos y dispuestos a ayudar.
Stayed 1 night in Jun 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble lugar, vista, habitación muy grande todo cómodo y fácil de ubicar
Stayed 1 night in Jun 2025