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AC Hotel by Marriott Guatemala City

4.0 star property
Hotel with free parking, steps from Paseo Cayala

Photo gallery for AC Hotel by Marriott Guatemala City

Exterior
Reception
46-inch flat-screen TV with cable channels, TV
In-room safe, desk, blackout curtains, soundproofing
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Gym
The current price is NZ$267
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View map
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016
  • Place, Paseo Cayala
    ‪1 min walk‬
  • Place, Oakland Mall
    ‪3 min drive‬
  • Place, U.S. Embassy in Guatemala
    ‪6 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Guatemala City

AC Hotel by Marriott Guatemala City puts you in the heart of Guatemala City, steps from Paseo Cayala and within a 15-minute stroll of Universidad del Valle de Guatemala. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .AC Lounge is open for breakfast, lunch and dinner. 2659 square feet (247 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Within a 15-minute drive of this 4-property class Zona 16 hotel, attractions include U.S. Embassy in Guatemala and La Aurora Zoo.

What's nearby

  • Paseo Cayala - 1 min walk - 0.0 km
  • Universidad del Valle de Guatemala - 6 min walk - 0.6 km
  • Oakland Mall - 3 min drive - 2.5 km
  • U.S. Embassy in Guatemala - 6 min drive - 3.9 km
  • La Aurora Zoo - 7 min drive - 5.0 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Casa Escobar - ‬1 min walk
  • ‪La Cantina - ‬2 min walk
  • ‪Café Barista - ‬1 min walk
  • ‪Tre Fratelli - ‬3 min walk

About this property

AC Hotel by Marriott Guatemala City

Hotel with free parking, steps from Paseo Cayala
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2659 square feet (247 square metres) and includes conference space. A fitness centre, a rooftop terrace, and a library are also featured at the business-friendly AC Hotel by Marriott Guatemala City. Limited free parking is available on a first-come, first-served basis.

This 4-star Guatemala City hotel is smoke free.

  • 114 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2659 sq ft of conference space
  • 247 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Library
  • Corner/local shop
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel by Marriott Guatemala City offers 114 accommodations with laptop-compatible safes and complimentary bottles of water. 46-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,659 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for USD 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 16 for children
  • Pet fee: USD 50 per accommodation, per night
  • Crib (infant bed) fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at AC Hotel by Marriott Guatemala City?

AC Hotel by Marriott Guatemala City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel by Marriott Guatemala City?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Guatemala City on 28 Nov 2025 start from NZ$266.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AC Hotel by Marriott Guatemala City?

Yep, AC Hotel by Marriott Guatemala City has a free self car park. Onsite parking is limited (max 1 space per unit).

Does AC Hotel by Marriott Guatemala City serve breakfast?

Yeah, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at AC Hotel by Marriott Guatemala City?

No, AC Hotel by Marriott Guatemala City does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel by Marriott Guatemala City?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at AC Hotel by Marriott Guatemala City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at AC Hotel by Marriott Guatemala City?

Furry friends are welcome at AC Hotel by Marriott Guatemala City, with food and water bowls on offer.

Reviews

AC Hotel by Marriott Guatemala City Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 608 out of 1004 reviews
Rating 8 - Good. 188 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

Reviews

6/10 Okay

Isaac

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE

Stayed 4 nights in Jul 2025

10/10 Excellent

Rosiell

Stayed 3 nights in Jul 2025

10/10 Excellent

Michele, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and convenient located
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Stunning
Stayed 1 night in Jul 2025

10/10 Excellent

Josue, Barceloneta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a place to stay. All the employees were very polite and professional. The breakfast buffet had a great variety that we enjoyed. The hotel is located in the middle of a shopping district. Great variety of restaurants and stores.
Stayed 2 nights in Jul 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maria del Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando, Rancho Cucamonga

Liked: Cleanliness, amenities, property conditions & facilities
Extremely comfortable room in a great neighborhood
Stayed 1 night in Jul 2025

8/10 Good

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2025

8/10 Good

PAULA DIAZ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación, ideal para descansar muchas facilidades cerca: restaurantes, gimnasio, cines, cafeterías, tiendas puede mejorar sus almohadas
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Andres

Stayed 1 night in Jun 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Neda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we are in the capital, love it.
Stayed 1 night in Jun 2025

4/10 Poor

Mariely

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Better Experience Elsewhere for this Price Point

The hotel itself is situated in the center of Cayala which made it easy to navigate. However, the restroom door does not close all the way and it made it uncomfortable for everyone to use the restroom as you can see when someone is sitting on the toilet. The shower door also didn't close all the way so a lot of water and ended up leaking out. The elevators shut off and you can get stuck for up to 30 minutes depending on how long it takes for staff to reset it. The staff was amazing. They were so helpful and courteous. The only reason I would come back is for the staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Dubraska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Stayed 3 nights in Jun 2025

8/10 Good

Gabriel, Aruba

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel was nice, but our bedsheets were not clean, everything else was great. Very convenient for places to eat and close to the airport
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 3 nights in Jun 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Blanca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Marriott was a total let down, even though, is located on a beautiful part of town, is overpriced, parking is a nightmare, like being in a maze, and staff were not friendly, or give cero help to assist you in ways to navigate, around the place. Breakfast was Not that good, and very expensive. I will never choose them again.
Stayed 1 night in Jun 2025

10/10 Excellent

Wilson

Stayed 1 night in May 2025

10/10 Excellent

Monica, marietta

Liked: Staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2025