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Hotel Casa Veranda

3.5 star property

Photo gallery for Hotel Casa Veranda

Breakfast, lunch and dinner served
Master Suite 1 King Bed | View from room
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$201
includes taxes & fees
24 June - 25 June

Explore the area

View map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪10 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Master Suite 1 King Bed

Master Suite 1 King Bed

Master Suite 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Guatemala City

Hotel Casa Veranda puts you in the heart of Guatemala City, within just a 10-minute stroll of Avenida La Reforma and Embassy of Mexico in Guatemala. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .A pampering day can include hot stone massages and sports massages along with facials and mani/pedis. The restaurant, La Pergola, serves international cuisine and is open for breakfast, lunch and dinner. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Zona 10 hotel include Oakland Mall and La Aurora Zoo.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 km
  • Plaza Fontabella Shopping Center - 5 min walk - 0.4 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.9 km
  • Oakland Mall - 13 min walk - 1.1 km
  • La Aurora Zoo - 14 min walk - 1.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 5 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Zielo - ‬2 min walk
  • ‪TGI Fridays - ‬2 min walk
  • ‪Applebee's - ‬3 min walk
  • ‪PF Changs Guatemala - ‬2 min walk

About this property

Hotel Casa Veranda

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the business-friendly Hotel Casa Veranda.

This 3.5-star Guatemala City hotel is smoke free.

  • 86 guestrooms or units
  • 12 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Casa Veranda offers 86 air-conditioned accommodations with a safe and free newspapers. Televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a bath and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, facials and manicures and pedicures.

Similar properties

Exterior
Wyndham Garden Guatemala City
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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,865 reviews
The price is NZ$209
includes taxes & fees
19 June - 20 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 54
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay) plus a one-off USD54 cleaning fee
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hotel Casa Veranda?

Hotel Casa Veranda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Veranda?

As of 16 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Veranda on 24 Jun 2026 start from NZ$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Casa Veranda?

Onsite parking is limited.

Is there a spa on site at Hotel Casa Veranda?

There's no onsite spa, but this property does offer services like facials as well as hot stone massages.

Does Hotel Casa Veranda serve breakfast?

You bet, buffet brekkie is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Casa Veranda?

No, but there's an airport shuttle that runs from 4:00 AM - midnight on request for a fee.

Is there a bar or restaurant at Hotel Casa Veranda?

Yep, you can grab a meal at Hotel Casa Veranda's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Casa Veranda?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Casa Veranda?

Dogs are welcome at Hotel Casa Veranda, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 7 kg per pet.

Hotel Casa Veranda Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1003 reviews
Rating 8 - Good. 193 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
It was a fantastic hotel and would absolutely suggest it to anyone.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel at the best location!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities
Love this place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Staff was wonderful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Friendly staff! Great suite! Second time staying here. Truly enjoy this place.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
It's an older property but very well maintained and a great staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mirna E

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, excellent location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean, and the staff was nice!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, clean and spacious, a great bed. Good service. The buffet breakfast was delicious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Such a great hotel and in the safest part of Guatemala City. It is walkable to great shops and restaurants. Staff were pleasant and the room extremely clean and spacious.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, large rooms, food at restaurant was tasty, staff are very friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommended a great place to stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Staff was super friendly. Very comfortable and enjoyed my stay. Would definitely stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel to stay in town
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great Service, Clean and save
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Keilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jun 2025
Verified

8/10 Good

Pedro

Liked: Cleanliness, amenities
Room size, staff was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the airport! Will definitely stay here again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, amenities
Great customers service.. highly recommend... food is great, location is perfect, the view from the gym to the city is fantastic...
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tajmeil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the mall and also restaurant the staff was very nice and helpful room was also big i would definitely stay here again
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Jul 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Great central location in Downtown. Safe area, clean. Rooms are nice with a full kitchen.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Perfect for an overnight stay in the city
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kleys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel, I loved the fact that you could walk around and find bars and restaurants near by.
Stayed 1 night in Aug 2025