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Hotel Ciudad Vieja

3.0 star property
Colonial hotel with rooftop terrace and 24-hour front desk

Photo gallery for Hotel Ciudad Vieja

Interior entrance
Property amenity
Bar (on property)
View from room
Standard Double Room, 1 Bedroom, Courtyard View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala
  • Embassy of Mexico in Guatemala
    ‪2 min walk‬
  • U.S. Embassy in Guatemala
    ‪5 min walk‬
  • Oakland Mall
    ‪11 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Guatemala City

At Hotel Ciudad Vieja you'll be within steps of Embassy of Mexico in Guatemala and Hospital Herrera Llerandi. Highlights at this Colonial hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, AGUACATE, serves international cuisine and is open for breakfast and lunch. Business amenities include a meeting room and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Zona 10 hotel include Sixtino II and U.S. Embassy in Guatemala.

What's nearby

  • Embassy of Mexico in Guatemala - 2 min walk - 0.2 km
  • U.S. Embassy in Guatemala - 5 min walk - 0.4 km
  • Plaza Fontabella Shopping Center - 8 min walk - 0.7 km
  • Oakland Mall - 11 min walk - 1.0 km
  • La Aurora Zoo - 2 min drive - 1.8 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Restaurante El Adobe - ‬1 min walk
  • ‪Los Cebollines - ‬8 min walk
  • ‪Carls Jr. - ‬5 min walk
  • ‪Pecorino - ‬6 min walk

About this property

Hotel Ciudad Vieja

Colonial hotel with rooftop terrace and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Ciudad Vieja. Self parking is free.

This Colonial Guatemala City hotel is smoke free.

  • 26 guestrooms or units
  • 2 levels
  • Built in 1998
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Ciudad Vieja offers 26 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AGUACATE

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1998
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 9 for adults and from USD 9 for children
  • Airport shuttle fee: USD 25 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja
Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Guatemala/Guatemala City
Hotel Ciudad Vieja Hotel
Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hotel Ciudad Vieja?

Hotel Ciudad Vieja offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Ciudad Vieja?

Yep, Hotel Ciudad Vieja has a free self car park.

Does Hotel Ciudad Vieja serve breakfast?

You bet, full breakfast is served on weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Ciudad Vieja?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Ciudad Vieja?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ciudad Vieja?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Ciudad Vieja?

No, pets are not allowed.

Hotel Ciudad Vieja Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 197 reviews
Rating 8 - Good. 52 out of 197 reviews
Rating 6 - Okay. 15 out of 197 reviews
Rating 4 - Poor. 2 out of 197 reviews
Rating 2 - Terrible. 3 out of 197 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

liliana

Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Stayed 1 night in Feb 2025

8/10 Good

Linda D.

Breakfast was wonderful, few amenities in the room
Stayed 1 night in Feb 2025

10/10 Excellent

Gerald

Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing sorroundings!

Loved the hotel, as there are some beautiful areas where we were able to have friends over and enjoy the sorroundings and have service from the bar. Very quiet area so sleeping was great with only nature sounds.
Stayed 3 nights in Feb 2025

10/10 Excellent

Judith

Stayed 2 nights in Jan 2025

6/10 Okay

Laura

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs a renovation

I used to stay here pre pandemic the place has not been renovated. The rooms are dark, towels are thin, and walls and carpets are stained. The window screens do not keep mosquitoes out. Staff however, is professional and polite.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Zully A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We recommend it!

We love this cozy hotel! It’s very clean, safe, and the staff is so friendly. It’s the 4th time we book it because it’s conveniently located in the best part of Guatemala City.
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel 15 minutes from airport

It a nice small hotel 15 minutes from the airport. We always stay here first and last night. Staff is very friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise & great stay!

I thought the service was excellent. Although prior reviews said it was poor they are a very new resort and they’ve improved their service dramatically. We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
They make their own beer and serve it in a horn. :)
Lovely grounds.
Nordic ship with dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lots of plants and trees, really comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Sonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome awaits, no matter what!

This is our "go to" hotel in Guatemala City; we received a warm welcome, even at midnight!
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable hotel with a nice breakfast. There is not a lot to do in this area and we were told it would be unsafe to walk around so we mostly stayed put.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.
Stayed 2 nights in May 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Randall

Travelled with group
Liked: Cleanliness, staff & service, amenities
El hotel está un poco fuera de la zona rosa, pensamos que era seguro para caminar desde ahí, pero en nos recomendaron no hacerlo después de caer el sol. Por lo demás estuvo muy bien.
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Very clean and comfortable. Good security. Great location for medical services and close to best part of town.
Stayed 1 night in Mar 2024

8/10 Good

Dong

Travelled with group
Liked: Cleanliness, staff & service, amenities
We didn’t have a hot shower the whole time we were there…
Stayed 3 nights in Feb 2024

10/10 Excellent

Yen-Linh

Very well kept. Excellent staff. The restaurant nearby has weekend music if you’re sensitive to noise.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kristin, Port Orchard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property comfortable rooms. Lovely pillows but hard beds😊
Stayed 1 night in Feb 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Kristin, Port Orchard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and very helpful staff
Stayed 1 night in Feb 2024