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Hotel Metropolitano

2.5 star property
Hotel in Guatemala City with a 24-hour front desk

Photo gallery for Hotel Metropolitano

Hallway
Interior
Bathtub, free toiletries, towels
Front of property
Triple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
17 Calle, Guatemala City, Guatemala
  • U.S. Embassy in Guatemala
    ‪4 min drive‬
  • La Aurora Zoo
    ‪4 min drive‬
  • Paseo Cayala
    ‪7 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪7 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Smart TV
Separate bedroom
Bathrobes
Private bathroom
Netflix
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Smart TV
Separate bedroom
Private bathroom
Microwave
Netflix
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

About the area

Guatemala City

At Hotel Metropolitano you'll be within just a 10-minute stroll of Guatemala City Hall and Church of St. Francis. Highlights at this hotel include in-room free WiFi and Smart TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. There's also the convenience of motorbike parking. .Attractions within a 10-minute drive of this Zona 1 hotel include U.S. Embassy in Guatemala and La Aurora Zoo.

What's nearby

  • Guatemala City Hall - 11 min walk - 1.0 km
  • U.S. Embassy in Guatemala - 4 min drive - 3.6 km
  • Embassy of Mexico in Guatemala - 4 min drive - 3.6 km
  • La Aurora Zoo - 4 min drive - 4.0 km
  • Paseo Cayala - 7 min drive - 5.3 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 20 min drive

Restaurants

  • ‪Pollo Campero - ‬5 min walk
  • ‪Taco Bell Paseo La Sexta - ‬11 min walk
  • ‪China Queen 1 - ‬4 min walk
  • ‪Restaurante Bamboo China - ‬6 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel Metropolitano

Hotel in Guatemala City with a 24-hour front desk
Hotel Metropolitano offers its guests tour/ticket assistance. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Guatemala City hotel.

  • 11 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Newspapers for purchase
  • Smoking in designated areas
Hotel Metropolitano offers 11 accommodations with free toiletries. 43-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a bath. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Exterior

Hotel España

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  • Room service
  • Housekeeping
  • 24/7 front desk
3.4 out of 5, 11 reviews
The price is NZ$45
includes taxes & fees
16 July - 17 July
Hotel España

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Street parking available
  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Metropolitano

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Metropolitano Hotel
Hotel Metropolitano Guatemala City
Hotel Metropolitano Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hotel Metropolitano?

Hotel Metropolitano offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Metropolitano?

Yep, but only for motorcycles. Discounted parking is available nearby (reservations required).

Is there a free airport shuttle available at Hotel Metropolitano?

No, Hotel Metropolitano does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Metropolitano?

Check-in begins at noon. Check-out time is 11:00 AM.

Are pets allowed at Hotel Metropolitano?

No, pets and service animals are not allowed.

Hotel Metropolitano Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 40 reviews
Rating 8 - Good. 12 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 7 out of 40 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Demetric

Stayed 1 night in Feb 2025

2/10 Terrible

NORMAC

Stayed 1 night in Dec 2024

8/10 Good

Joél

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

EDWIN ISAIX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, amenities
Muy bien
Stayed 3 nights in Oct 2024

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a room did not have any hot water in the shower or the sink. There was no electricity in the bedroom and I had to rely on the light from the bathroom to see my way around.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel for just a night or two it is fine,it was pretty dusty. The curtains hadn’t been washed for a while. The staff was friendly and helpful and it is a safe place and for the price is worth what you get if you’re not staying in the hotel room and wanna walk down, it’s close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

otto

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly employees and was a great experience
Stayed 5 nights in Jun 2024

6/10 Okay

Joél

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Kenneth Miguel

Stayed 3 nights in Apr 2024

8/10 Good

Natali

Liked: Staff & service, amenities, property conditions & facilities
The attention and quality of service
Stayed 1 night in Feb 2024

10/10 Excellent

Luis Fernando

Stayed 1 night in Sep 2023

10/10 Excellent

Luis Fernando

Stayed 2 nights in Sep 2023

2/10 Terrible

George

Stayed 1 night in Jun 2023

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the absolute WORST hotel I've ever stayed in. It might as well be a hostel instead. Bad location, ugly, dirty, small, no elevator, almost in ruins (I have pictures to prove it). I paid for a DOUBLE room on Expedia ans was given the SMALLEST room ever instead, saying I needed to pay more if I wanted what I had already paid for!! Management sucks and the main guy only wants to find reasons to charge you more for the worst accommodations. Trust me, DO NOT stay here unless your only other choice is to sleep on the street!!

10/10 Excellent

BARBARA, OLYMPIA

Stayed 1 night in Mar 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Feb 2023

2/10 Terrible

Henry

Disliked: Staff & service
Stayed 1 night in Dec 2022

8/10 Good

Heather, Metairie

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place! Not much to look at on the outside, but once inside, it's all you need! Clean bed, en suite shower, toilet and sink and TV. It comes with Netflix and WiFi. Corner stores for sodas/snacks, with restaurants and shopping a few blocks away. This is in Zone 1, which is being "reinvented." Not the best, not the worst area. Staff were super nice. 15 minutes from the airport. I would stay here again! Gracias por todo!
Stayed 4 nights in Jun 2022

8/10 Good

Sergio, Houston

Stayed 1 night in Nov 2021

4/10 Poor

salvador

Travelled with family, Business traveller
They charged more at front desk.
Stayed 1 night in Nov 2021

8/10 Good

Sergio, Houston

Business traveller
Liked: Cleanliness, staff & service
very safe place
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Hotel Metropolitano is great! I was visiting Guatemala City for a long weekend on a solo tourist trip and was looking for an inexpensive, centrally-located hotel. Hotel Metropolitano was perfect. My room was comfortable and clean. It was a short walk to the tourist sites in central Guatemala City. The service was wonderful - everyone that I came across was kind and helpful. I'd highly recommend this hotel for those looking for a budget friendly hotel in the city.
Stayed 4 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Disliked: Amenities
Acesibility is close to the downtown it is too expensive for the kind of place it is
Stayed 2 nights in Jul 2021

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2020