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Hotel Metropolitano

2.5 star property

Photo gallery for Hotel Metropolitano

Reception
Terrace/patio
Reception
Double Room
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is NZ$43
includes taxes & fees
3 July - 4 July

Explore the area

View map
17 Calle, Guatemala City, Guatemala
  • Place, Palace of Justice
    ‪11 min walk‬
  • Place, Guatemala City Hall
    ‪11 min walk‬
  • Place, Estadio Nacional Mateo Flores
    ‪19 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

7.8 out of 10
Good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room

Free WiFi

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About the area

Guatemala City

At Hotel Metropolitano you'll be within just a 10-minute stroll of Guatemala City Hall and Church of St. Francis. Highlights at this hotel include in-room free WiFi and Smart TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find tour/ticket assistance. There's also the convenience of motorbike parking. .Attractions within a 10-minute drive of this Zona 1 hotel include Oakland Mall and Paseo Cayala.

What's nearby

  • Museo de Ferrocarril - 11 min walk - 1.0 km
  • Palace of Justice - 11 min walk - 1.0 km
  • Guatemala City Hall - 11 min walk - 1.0 km
  • National Newspaper Archive of Guatemala - 16 min walk - 1.4 km
  • Estadio Nacional Mateo Flores - 19 min walk - 1.6 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 20 min drive

Restaurants

  • ‪Al Estilo Nica - ‬9 min walk
  • ‪Pollo Campero - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪al Macarone - ‬5 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel Metropolitano

Hotel Metropolitano offers its guests tour/ticket assistance and a garden. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Guatemala City hotel.

  • 11 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Garden
  • Newspapers for purchase
  • Smoking in designated areas
Hotel Metropolitano offers 11 accommodations with free toiletries. 43-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a bath. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Hotel España
Zona 1
  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk
3.8 out of 5, Good, 24 reviews
The price is NZ$37
includes taxes & fees
31 July - 1 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Street parking available
  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Metropolitano

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Metropolitano Hotel
Hotel Metropolitano Guatemala City
Hotel Metropolitano Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hotel Metropolitano?

Hotel Metropolitano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Metropolitano?

As of 2 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Metropolitano on 3 Jul 2026 start from NZ$43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Metropolitano?

Yep, but only for motorcycles. Discounted parking is available nearby (reservations required).

Is there a free airport shuttle available at Hotel Metropolitano?

No, Hotel Metropolitano does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Metropolitano?

Check-in begins at noon. Check-out time is 11:00 AM.

Are pets allowed at Hotel Metropolitano?

No, pets and service animals are not allowed.

Hotel Metropolitano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 59 reviews
Rating 8 - Good. 17 out of 59 reviews
Rating 6 - Okay. 6 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 7 out of 59 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Zachary

Liked: Cleanliness, amenities
Good hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brian David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness
Disliked: Amenities
Easy check in. Five minutes max spent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

otto

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly employees and was a great experience
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Norma Elizabet

Liked: Staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I like the hotel, overall I give it 5 stars, however the only thing I don't like is the WiFi, it's spotty and intermittent during the day, so the router has to be reset daily. Staff is super friendly specially Luis in the front desk, kudos to him! The room gets clean everyday. I recommend this place for the price you pay!
Stayed 9 nights in Nov 2025
Verified

8/10 Good

Natali

Liked: Staff & service, amenities, property conditions & facilities
The attention and quality of service
Stayed 1 night in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel for just a night or two it is fine,it was pretty dusty. The curtains hadn’t been washed for a while. The staff was friendly and helpful and it is a safe place and for the price is worth what you get if you’re not staying in the hotel room and wanna walk down, it’s close to everything
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

salvador

They charged more at front desk.
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a room did not have any hot water in the shower or the sink. There was no electricity in the bedroom and I had to rely on the light from the bathroom to see my way around.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the absolute WORST hotel I've ever stayed in. It might as well be a hostel instead. Bad location, ugly, dirty, small, no elevator, almost in ruins (I have pictures to prove it). I paid for a DOUBLE room on Expedia ans was given the SMALLEST room ever instead, saying I needed to pay more if I wanted what I had already paid for!! Management sucks and the main guy only wants to find reasons to charge you more for the worst accommodations. Trust me, DO NOT stay here unless your only other choice is to sleep on the street!!
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien gracias ☺️
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Yeny

Disliked: Amenities, property conditions & facilities
Son edificios antiguos y un poco descuidados.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Scarleth

Liked: Staff & service, amenities
Las opciones de compras son accesibles. Mucho ruido.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Primera ves estube nomas unas horas pero regresare me gusto
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

kenia

Liked: Cleanliness, amenities, property conditions & facilities
Cómodo
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

**** Cruz Bautista

Liked: Cleanliness, amenities, property conditions & facilities
Hospitalidad y buena atención del gerente y los empleados.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Raúl

Liked: Cleanliness, amenities
Muy bien
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Josué Fernando

Liked: Amenities, property conditions & facilities
Buenas condiciones y muy bonito ambien a los alrededores del hotel
Stayed 1 night in May 2024
Verified

8/10 Good

Arturo

Liked: Amenities
Es un hotel sencillo , pero con buenos servicios y atención , excelente la relación precio calidad , recomendable
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Jovani

Disliked: Cleanliness, staff & service, amenities
Nos querían cobrar un extra de 800 quetzales por cambiarnos a una cama matrimonial. No nos dieron la habitación reservada. La atención de un señor moreno delgado muy abusiva y de poca educación. Siempre recomendé este hotel, me gusto mucho las veces que me hospedé, pero no me gusto esta vez todo lo que nos hicieron a mi hermano y a mi. No nos cambiaron ropa de cama y no nos dieron toallas limpias. Baño sucio y cucarachas hasta en la cama.
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en buenas condiciones, la ubicación es muy accesible lamentablemente no cuentan con estacionamiento propio pero dan la opción de usar un estacionamiento aledaño por Q 35.00 la noche
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Elias

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La atencion en Recepcion pesima del señor ya mayor de edad.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place! Not much to look at on the outside, but once inside, it's all you need! Clean bed, en suite shower, toilet and sink and TV. It comes with Netflix and WiFi. Corner stores for sodas/snacks, with restaurants and shopping a few blocks away. This is in Zone 1, which is being "reinvented." Not the best, not the worst area. Staff were super nice. 15 minutes from the airport. I would stay here again! Gracias por todo!
Stayed 4 nights in Jun 2022