See all properties
Save

Hotel San Carlos

3.5 star property
Hotel with free parking, steps from Avenida La Reforma

Photo gallery for Hotel San Carlos

Outdoor pool
Front of property
Lobby
Exclusive Apartment, 2 Bedrooms | Living area
Deluxe Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Air conditioning
The current price is NZ$199
includes taxes & fees
25 July - 26 July

Explore the area

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
  • Embassy of Mexico in Guatemala
    ‪3 min walk‬
  • La Aurora Zoo
    ‪18 min walk‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Pillow-top bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Safe

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Pillow-top bed
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment, 2 Bedrooms

Exclusive Apartment, 2 Bedrooms | Private kitchen

Exclusive Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
2 bedrooms, in-room safe, desk, soundproofing

Adriatika Hotel & Residence

Zona 14
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 862 reviews
The price is NZ$244
includes taxes & fees
2 Aug - 3 Aug
Adriatika Hotel & Residence

About the area

Guatemala City

Hotel San Carlos places you in the centre of Guatemala City, steps from Avenida La Reforma and within a short 5-minute stroll of Embassy of Mexico in Guatemala. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Restaurante San Carlos, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3.5-property class Zona 10 hotel include Oakland Mall and La Aurora Zoo.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 km
  • Embassy of Mexico in Guatemala - 3 min walk - 0.3 km
  • Oakland Mall - 16 min walk - 1.4 km
  • La Aurora Zoo - 18 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 4.6 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 19 min drive

Restaurants

  • ‪Restaurante El Adobe - ‬4 min walk
  • ‪Carls Jr. - ‬7 min walk
  • ‪Patsy Reforma - ‬1 min walk
  • ‪7 Caldos - ‬6 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel San Carlos

Hotel with free parking, steps from Avenida La Reforma
Hotel San Carlos offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel San Carlos. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Guatemala City hotel.

  • 25 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel San Carlos offers 25 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,449 reviews
The price is NZ$193
includes taxes & fees
13 July - 14 July
Wyndham Garden Guatemala City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hotel San Carlos?

Hotel San Carlos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel San Carlos?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos on 25 Jul 2025 start from NZ$198.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel San Carlos?

Yep, Hotel San Carlos has a free self car park.

Does Hotel San Carlos have a pool?

Hotel San Carlos has an outdoor pool.

Does Hotel San Carlos serve breakfast?

Sure does, buffet breakfast is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel San Carlos?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel San Carlos?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel San Carlos?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel San Carlos?

No, only service animals are allowed.

Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 405 reviews
Rating 8 - Good. 96 out of 405 reviews
Rating 6 - Okay. 26 out of 405 reviews
Rating 4 - Poor. 13 out of 405 reviews
Rating 2 - Terrible. 10 out of 405 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very friendly. Property and room was very clean. Felt safe with security. Would stay again!
Stayed 17 nights in Mar 2025

10/10 Excellent

Erol

Liked: Amenities
I loved it! Great place and location! 👍 Looking forward to coming back again.
Stayed 3 nights in Mar 2025

6/10 Okay

Claudio

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jorge

Stayed 1 night in Mar 2025

8/10 Good

Sandra

Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and dinner! Staff were great. Safe
Stayed 3 nights in Feb 2025

10/10 Excellent

Irma

Stayed 2 nights in Feb 2025

8/10 Good

Jocelyn

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Beautiful hotel!

Beautiful hotel. Very peaceful and quiet. Safe and secure. Staffs are kind and welcoming. The hotel itself, like the welcome desk, outdoors, and restaurant were immaculate. My only complain was: Food was too costly for the portions. The bed sheets in my room weren't the cleanest, had very noticeable stains, not the cleanest room that I got. The pool is small, looks more like a water fountain.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather, Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff was friendly and professional. They offered a few items for sale at the front desk. They had a small restaurant and bar, but did not offer a lot food, but good if you just want a snack. There are good restaurants within walking distance and many tourist attractions as well. We really liked our room, which had a large window overlooking the pool. The pool was small and too cold (for me) to swim in, but pretty and enjoyable listening to the small waterfall feature. Nice outdoor sitting area in the center of the hotel to enjoy a beverage or read and relax.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family

Pesima experiencia no me ayudó en nada el hotel

La aplicación no me respetó La fecha de reserva y me duplicó fecha de hospedaje con otra localidad en la que si estaría
Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Buda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Juana

Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Stayed 4 nights in Nov 2024

10/10 Excellent

Jacquelin

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
We found this property to be average.
Stayed 1 night in Dec 2024

10/10 Excellent

karla paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean place.convinient location.live it try to stay here.everytime .
Stayed 6 nights in Dec 2024

10/10 Excellent

Timothy, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great staff and excellent security.
Stayed 3 nights in Nov 2024

8/10 Good

Jacquelin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and helpful. The garden and atmosphere around the property are charming. It is in a great location, close to everything, and very convenient for Uber pickup. The inside of the building is a little outdated and could be cleaner (when we were there). Overall it is great and I would stay again.

10/10 Excellent

Iclia O. Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Carlos is truly a gem! The service was excellent from beginning to end, and the location is perfect. What truly sets this place apart is the kindness and warmth of the staff—they made us feel right at home. The property itself is stunning, a beautiful and serene space that exceeded all our expectations. Highly recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Valeria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay for a short trip.
Stayed 13 nights in Nov 2024

10/10 Excellent

Nona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel San Carlos. The pool was nice and the mattress was very comfortable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Friendly people who always went above and beyond any request! A+
Stayed 1 night in Nov 2024

8/10 Good

CARLOS, inglewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Carlos it's a different kind of place. It takes you back to 50's or 60' nice location near La Aurora Airport I did enjoy staying here
Stayed 7 nights in Nov 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024