Grand Hotel Guayaquil, an Ascend Collection Hotel

4.0 star property
Family-friendly hotel with free breakfast and health club

Photo gallery for Grand Hotel Guayaquil, an Ascend Collection Hotel

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Coffee shop
Suite, 2 Double Beds, Non Smoking
Property amenity
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
The current price is NZ$163
14 Dec - 15 Dec

Explore the area

View map
Boyaca 1615, Guayaquil, Guayas
  • Place, Seminario Park
    ‪2 min walk‬
  • Place, Guayaquil Metropolitan Cathedral
    ‪2 min walk‬
  • Place, Malecon 2000
    ‪7 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪11 min drive‬

Room options

Deluxe Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Champagne service
  • City view
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Champagne service
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Champagne service
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Champagne service
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Champagne service
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

About the area

Guayaquil

A family-friendly stay in the heart of Guayaquil awaits you at Grand Hotel Guayaquil, an Ascend Collection Hotel. Within steps you'll find Guayaquil Metropolitan Cathedral and Seminario Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, La pepa de oro, serves international cuisine and is open for breakfast, lunch and dinner. La Tortuga is the hotel's own bar, serving drinks along with dinner. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 9149 square feet (850 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning free breakfast is served. There's also free self parking, along with the convenience of airport drop-off service. .Sights within a 10-minute walk of this 4-property class Downtown Guayaquil hotel include Municipal Palace and Malecon 2000.

What's nearby

  • Seminario Park - 2 min walk - 0.2 km
  • Guayaquil Metropolitan Cathedral - 2 min walk - 0.2 km
  • San Francisco Square - 7 min walk - 0.6 km
  • Malecon 2000 - 7 min walk - 0.6 km
  • Malecon Mall - 10 min walk - 0.9 km

Getting around

  • Duran Train Station - 15 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 19 min drive

Restaurants

  • ‪La Pepa de Oro - ‬1 min walk
  • ‪Unicafe - ‬3 min walk
  • ‪El Caldero Magico - ‬3 min walk
  • ‪Dulcería La Palma - ‬4 min walk
  • ‪La Pata Gorda - ‬3 min walk

About this property

Grand Hotel Guayaquil, an Ascend Collection Hotel

Family-friendly hotel with free breakfast and health club
Grand Hotel Guayaquil, an Ascend Collection Hotel offers its guests a kids' pool, an outdoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre, 7 meeting rooms, and coworking spaces are available. Event space at this hotel measures 9149 square feet (850 square metres) and includes a conference centre. A rooftop terrace, spa services, and an arcade/games room are also featured at the family-friendly Grand Hotel Guayaquil, an Ascend Collection Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Guayaquil hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 5 levels
  • 9149 sq ft of conference space
  • 850 sq. m of conference space
  • Built in 1976
  • Buffet breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Hotel Guayaquil, an Ascend Collection Hotel offers 158 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Guayaquil hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 150 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free covered self parking on site
  • Covered valet parking on site (USD 8 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La pepa de oro
  • La Tortuga

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Games
  • Health club
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (9,149 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Braille/raised signage
  • Lift (79 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 6 per vehicle (maximum occupancy 4)
  • Valet parking fee: USD 8 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Guayaquil
Grand Guayaquil
Guayaquil, Ascend Collection
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel
Grand Hotel Guayaquil an Ascend Hotel Collection Member
Grand Hotel Guayaquil, Ascend Hotel Collection Guayaquil
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel Guayaquil

Frequently asked questions

What is the cancellation policy at Grand Hotel Guayaquil, an Ascend Collection Hotel?

Grand Hotel Guayaquil, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Guayaquil, an Ascend Collection Hotel?

As of 11 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Guayaquil, an Ascend Collection Hotel on 14 Dec 2025 start from NZ$163.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Guayaquil, an Ascend Collection Hotel?

Yep, Grand Hotel Guayaquil, an Ascend Collection Hotel has a free self car park. Additionally there is covered valet parking with in/out privileges for USD 8 per day.

Is there a spa on site at Grand Hotel Guayaquil, an Ascend Collection Hotel?

There's no onsite spa, but this property does offer services like sports massages.

Does Grand Hotel Guayaquil, an Ascend Collection Hotel have a pool?

Yep, and guests love it! Grand Hotel Guayaquil, an Ascend Collection Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Grand Hotel Guayaquil, an Ascend Collection Hotel?

Grand Hotel Guayaquil, an Ascend Collection Hotel features a health club, an outdoor pool and a steam room.

Is Grand Hotel Guayaquil, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Grand Hotel Guayaquil, an Ascend Collection Hotel is a hit with families.

Does Grand Hotel Guayaquil, an Ascend Collection Hotel serve breakfast?

Yeah, complimentary buffet brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Grand Hotel Guayaquil, an Ascend Collection Hotel?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hotel Guayaquil, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Guayaquil, an Ascend Collection Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Guayaquil, an Ascend Collection Hotel?

No, only service animals are allowed.

Grand Hotel Guayaquil, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 987 reviews
Rating 8 - Good. 201 out of 987 reviews
Rating 6 - Okay. 50 out of 987 reviews
Rating 4 - Poor. 9 out of 987 reviews
Rating 2 - Terrible. 34 out of 987 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want something that is not Hilton or other big name hotel brands. This beautiful piece of property is for you. Loved every minute
Stayed 2 nights in Sep 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
La verdas no tengo nada que decir, nos encanto todo empezando por el servicio de traslado hacia el hotel, el staf todo muy lindo, muy limpio Si tengo que volver, volvería de nuevo.
Stayed 1 night in Aug 2025

2/10 Terrible

Gina

Stayed 1 night in Sep 2025

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it , it has a tropical vibe to it that you dont find in other chain hotels for considerable more money, breakfast used to be amazing, now its good,good section of baked goods, cold cuts, cheeses, but some items could improve their quality, some of their staff could be more acomodating speacilly me being alone with a child, and keep their voice down at the dining areas, pool is not warm, but most of the time you dont need it to be, overall a great experience food and all.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all super Friendly and super helpful The breakfast in the morning was good The rooms were clean, beds not super comfortable Great views Around a lot of things to see and do
Stayed 3 nights in Aug 2025

8/10 Good

Christina

Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand at The Grand Hotel.

A very comfortable hotel in a very central, convenient location. The bedroom was spacious and impeccably clean with big comfortable beds. Our room faced the main road so we got some traffic noise but not enough to impact on our enjoyment of our stay. The food in the restaurant, both breakfast and evening meals, was surprisingly good at a very reasonable price. The pool was pleasant to sit by but remarkably cold…and I’m used to swimming in the English Channel!!! Without exception the staff were extremely friendly, helpful and professional in their tasks. I would most definitely stay here again if I come back to Guayaquil.
Stayed 2 nights in Aug 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Key card died 4 times on me
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we've stayed in so far during our vacation in Panama. The room was large. The bathroom was a little cramped. The air conditioner was pretty loud. The pool and other amenities, like the steam room and activities area were great. We are at the restaurant three times and all were enjoyable. The best part were the staff. They were all very polite and engaging.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the hotel pool area and restaurant food was very good. In main town close to good sites.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great.
Stayed 1 night in Jul 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 6 nights in Aug 2025

2/10 Terrible

herbert

Stayed 2 nights in Aug 2025

8/10 Good

Cecilia Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Dina O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Martha

Liked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

EULALIA

Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like to stay at this Hotel. Excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very lovely great for the price ! Staff was amazing Beds were super comfortable Great location felt safe
Stayed 1 night in Jul 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always enjoy my stay at this hotel. Love the amenities, location, friendly staff, etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

TIMOTHY, Bangor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Will visit again 👍
Stayed 2 nights in Jul 2025

8/10 Good

Marie-Helene, San Juan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I would qualify it as excellent except that the shuttle to return to the airport never made it and we had to take a taxi in a hurry. They didn’t anticipate a city parade!!!
Stayed 2 nights in Jul 2025