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HM International Hotel

Property class: 3.5

Photo gallery for HM International Hotel

Outdoor pool
Exterior
Buffet
Property grounds
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Kennedy Norte Alberto Borges Y 1er Pasa, Guayaquil, Guayas
  • Place, San Marino Mall
    ‪7 min walk‬
  • Place, World Trade Center
    ‪9 min walk‬
  • Place, Mall del Sol Shopping Center
    ‪15 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪6 min drive‬

Room options

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Single Room

Room

Single Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room, 2 Bedrooms

Room

Standard Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, 2 Double Beds

Room

Deluxe Twin Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

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  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
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The price is NZ$210
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About the area

Guayaquil

At HM International Hotel you'll be within just a 10-minute stroll of World Trade Center and Supercines Orellana. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The hotel's restaurant is a nice spot to grab a bite. 1592 square feet (148 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3.5-property class Kennedy hotel include San Marino Mall and Antonio Neumane Park.

What's nearby

  • San Marino Mall - 7 min walk - 0.6 km
  • World Trade Center - 9 min walk - 0.8 km
  • Policentro - 12 min walk - 1.0 km
  • Guayaquil Convention Center - 14 min walk - 1.2 km
  • Mall del Sol Shopping Center - 15 min walk - 1.3 km

Getting around

  • Duran Train Station - 10 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 6 min drive

Restaurants

  • ‪Mobil on the Run - ‬6 min walk
  • ‪Sweet & Coffee - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪La Casa Del Cangrejo - ‬5 min walk
  • ‪Los Dos Sabios - ‬5 min walk

About this property

HM International Hotel

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1592 square feet (148 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly HM International Hotel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Guayaquil hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1592 sq ft of conference space
  • 148 sq. m of conference space
  • Continental breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
HM International Hotel offers 41 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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  • Pet-friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,592 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 13.20 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

HM Hotel
HM International Guayaquil
HM International Hotel
HM International Hotel Guayaquil
Hotel HM
Hotel HM International
HM International Hotel Hotel
HM International Hotel Guayaquil
HM International Hotel Hotel Guayaquil

Frequently asked questions

What is the cancellation policy at HM International Hotel?

HM International Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at HM International Hotel?

Yep, HM International Hotel has a free self car park. Onsite parking is limited.

Does HM International Hotel serve breakfast?

Yeah, complimentary continental breakfast is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at HM International Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at HM International Hotel?

Yep, you can grab a meal at HM International Hotel's onsite restaurant.

What time are check-in & check-out at HM International Hotel?

Check-in begins at 4:00 PM. Check-out time is 12:30 PM.

HM International Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 7 out of 50 reviews
Rating 2 - Terrible. 5 out of 50 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

4.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Me pusieron una habitación en la que no funcionaba la cerradura y por lo tanto el cuarto no quedaba con llave cuando salía. Estaban todas las habitaciones abiertas, porque me explicaron en ese piso las alquilan por horas.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room that I received in pretty bad conditions, I didn't stay
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The front desk service really poor, we ask for wifi access the ask make us came aout the rom so we can have access, really poor service personal
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL MUY RECOMENDABLE

TODO ESTUVO MUY BIEN, LIMPIO Y BIEN LOCALIZADO
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel es cómodo, el personal muy amable y el desayuno es rico. Al restaurante le falta un poco más de variedad en su carta. El único inconveniente fue que decía que tenía gimnasio y cuándo llegue me dijeron que hace tiempo estaba en reparación, deberían quitar que tienen gimnasio si no se puede usar temporalmente.
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

De paso

Tuve que pedir todos los dias que me subieran toallas, y no estaban cuidadas. Tuve que exigir que hagan el aseo. La verdad no fue agradable la experiencia
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Sabanas manchadas, tv no sirvio el primer dia, gimnasio en reparacion, piscina pequeña, ducha no tenia para colocar el jabon y shampoo, realmente para el precio me decepciono, fue mi 2da vez alli la 1ra hace 3 años y se deterioro
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, limpieza y servicio, buen trato del personal
Stayed 2 nights in May 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

ROOM SERVICE WASS HORRIBLE, WE HAVE TO REQUEST FOR TOILET PAPER, TOWELS WERE OLD, SCRATCH AND STAIN.
Stayed 2 nights in Apr 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

UNA EXPERIENCIA INSIGNIFICANTE.

Realmente es un hotel básico, su servicio de restaurant no ofrece una variadidad acorde para los tipos de gustos y necesidades. Solicite un sandwich y realmente el pan demasiado duro. Al momento de pagar tarde más de 20 minutos para cerrar cuenta. Sin contar que hice la reservación y al llegar al hotel no estaba registrada esta reserva y el monto que me habian indicado se incremento casi 2 dolares más.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super bueno

Muy Bién.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Tomar en cuenta

Me entregaron primero las dos habitaciones y no tenía agua caliente, nos cambiaron y una de las habitaciones era demasiado pequeña nada que ver con las primeras. No me pareció bien de cambiar algo bueno a algo con vista a una pared
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment!!!

New hotel come with grandfather's aircon. The noise will make you unable to sleep the whole night. When you bathing the water will spill out and whole bathroom floor wet and slippery. Difficult to get Taxi service, might waste you 40 minutes just to wait for the taxi. Cost of the restaurant too high. Overall not recommend to stay.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana en Guayaquil, viajando con niños. El hote brinda comodidad cuando viajas con niños. Camas amplias, comodas y limpias. Muy buena ubicación. Recomendado.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es bastante cómodo, buena ubicación.

En general todo estuvo muy bien. Sector seguro de la ciudad.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guayaquil de paso

bien para una parada por espera de vuelo
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & Affortable

This is my third time staying at HM Int'l. Great hotel for the price. Will Stay again!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Stay Again

Will stay here over and over again. Great staffs. Comfortable and clean rooms. Way to go.
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Experiencia en Guayaquil

El servicio en la recepción es excelente. El servicio en el restaurante puede mejorar. la zona no se ve muy bonita. En toda la estadía no hubo modo que nos dejaran 2 toallas en el baño.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

It worked for me

Quaint and good for the money
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Excelente! Rooms are cleans and it is in a very safe area. Will stay again.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Muy buen hotel, cómodo.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelente servicio
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Todo estuvo perfecto lamentablemente la persona de recepción el día que llegamos y a la 1 de la mañana llamo a la habitación para decirnos que debíamos desocupar la habitación porque según ella solo recervamos una habitación sencilla y no doblé cuando no fue así y están los mails de respaldo porque la reserva la hicimos por internet. Eso fue lo único malo en el servicio lamentable de resto todo perfecto
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal servicio, camas y almohadas muy incomodas

Una estancia muy incomoda, el hotel esta mal mantenido, el aire acondicionado hacer mucho ruido, las camas y almohadas son viejas e incomodas. El desayuno es malo.