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Hotel Castell

3.0 star property

Photo gallery for Hotel Castell

Exterior
Standard Double Room, 1 Bedroom | View from room
Banquet hall
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas
  • Place, World Trade Center
    ‪5 min walk‬
  • Place, San Marino Mall
    ‪10 min walk‬
  • Place, Mall del Sol Shopping Center
    ‪10 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪6 min drive‬

Room options

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | View from room

Basic Single Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Romantic Room, Park View

Romantic Room, Park View

Romantic Room, Park View

  • Park view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Guayaquil

At Hotel Castell you'll be within just a 10-minute stroll of World Trade Center and Antonio Neumane Park. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The restaurant, Restaurante Dona Moon, serves international cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a free manager's reception and a conference centre. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this Kennedy hotel include Supercines Orellana and Consorcio Nobis.

What's nearby

  • World Trade Center - 5 min walk - 0.5 km
  • San Marino Mall - 10 min walk - 0.9 km
  • Mall del Sol Shopping Center - 10 min walk - 0.9 km
  • Guayaquil Convention Center - 12 min walk - 1.0 km
  • Policentro - 15 min walk - 1.3 km

Getting around

  • Duran Train Station - 11 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 5 min drive

Restaurants

  • ‪Los Dos Sabios - ‬5 min walk
  • ‪KFC Mobil OnThe Run - ‬5 min walk
  • ‪Mobil on the Run - ‬6 min walk
  • ‪Casa Res - ‬6 min walk
  • ‪Dolce Vita Gourmet - ‬5 min walk

About this property

Hotel Castell

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Castell. Self parking is free.

This 3-star Guayaquil hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 4 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Hotel Castell offers 48 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Guayaquil hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Dona Moon

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (646 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 11 per vehicle
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Hotel Castell.

Property is also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Frequently asked questions

What is the cancellation policy at Hotel Castell?

Hotel Castell offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Castell?

Yep, Hotel Castell has a free self car park.

Does Hotel Castell serve breakfast?

Sure does, free continental breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Castell?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Castell?

Yep, you can grab a meal at Hotel Castell's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Castell?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Castell?

No, only service animals are allowed.

Hotel Castell Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 123 reviews
Rating 8 - Good. 51 out of 123 reviews
Rating 6 - Okay. 23 out of 123 reviews
Rating 4 - Poor. 7 out of 123 reviews
Rating 2 - Terrible. 6 out of 123 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Juping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to airport
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Manuel

Liked: Staff & service, property conditions & facilities
The bed is to dirty
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

?

Liked: Staff & service
Very good value for money. The hotel can organize a taxi driver for airport pickup which is really good. I came in at midnight and wouldn't want to take a random taxi at that hour. The cheapest rooms are inside rooms which means they don't have windows to the outside. The breakfast is very good for the price, it includes scrambled eggs, sausages, different kinds of bread, cereal, yoghurt, fresh fruit, fruit juices and coffee. The staff were very friendly and it was also possible to store my luggage at the reception for free after checkout since I had some stuff to do in Guayaquil before I left for the bus station.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Maxiemily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención del personal , son muy atentos
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para el precio el lugar estaba bien, estaba limpio y las personas de recepción muy amables y atentas.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Razoável

Razoável, cama, limpeza, atendimento foram boas, bem localizado próximo ao shopping, padarias e restaurantes, porém o café da manhã é péssimo, não tem opções e quase não faziam reposições.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, recomendado!
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities
Cómodo, confortable, buena ubicación.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación adecuada y una buena limpieza.
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

Humberto

Disliked: Cleanliness, amenities
?
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Paulina

Liked: Staff & service, property conditions & facilities
Confortable y bien ubicado El aseo podría mejorarse
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Castell excelente

Una buena atención, la habitación cómoda y limpia, en general un hotel muy recomendado
Stayed 1 night in Apr 2022
Verified

6/10 Okay

ERNESTO

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La sobrecama estaba sucia, varios cabellos largos. Desagradable.
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Juan francisco

Liked: Cleanliness, property conditions & facilities, room comfort

Cobro exagerado

Miren reserve por hoteles.com a una tarifa al llegar al establecimiento no sabían, que existía la plataforma y me cobraron a otro precio y así no funciona esto
Stayed 1 night in Mar 2022
Verified

8/10 Good

SANTIAGO

Liked: Staff & service, property conditions & facilities
Excelente ubicación, motivos laborales.
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Diana Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me parece que el hotel cuenta con los servicios necesarios a un precio justo, las chicas de la recepción son muy amables.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicacion, comodo.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to city, shopping and banks.
Stayed 2 nights in Mar 2021
Verified

4/10 Poor

JOSEPH

Disliked: Cleanliness, amenities, property conditions & facilities
Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
Stayed 1 night in Dec 2020
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

Bien sin novedades
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Stayed 1 night in Oct 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, cómodo, limpio, definitivamente volveré!!
Stayed 10 nights in Jan 2020
Verified

10/10 Excellent

MaríaMer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olvidé algo en la habitación y fueron muy cuidadosos y honestos para guardarla hasta que regresé la siguiente semana.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slept well

Very clean and friendly, with the most comfortable bed in our SA trip to date. Recommend.
Stayed 1 night in Jan 2020

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