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Hotel Cityzen Guayaquil

3.0 star property

Photo gallery for Hotel Cityzen Guayaquil

Gym
Presidential Suite | Living area
Panoramic Double Room
Exterior
Executive Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101
  • Place, Seminario Park
    ‪7 min walk‬
  • Place, Malecon 2000
    ‪7 min walk‬
  • Place, Guayaquil Metropolitan Cathedral
    ‪9 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Guayaquil

At Hotel Cityzen Guayaquil you'll be within just a 10-minute stroll of Centennial Park and Church of La Merced. Highlights at this hotel include free continental breakfast, a restaurant and a conference centre. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find luggage storage, a lift and a banquet hall. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Downtown Guayaquil hotel include Church of San Francisco and San Francisco Square.

What's nearby

  • Seminario Park - 7 min walk - 0.6 km
  • Malecon 2000 - 7 min walk - 0.6 km
  • Guayaquil Metropolitan Cathedral - 9 min walk - 0.8 km
  • Central Market - 9 min walk - 0.8 km
  • Santa Ana Hill - 17 min walk - 1.5 km

Getting around

  • Duran Train Station - 16 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 21 min drive

Restaurants

  • ‪Sweet & Coffee - ‬3 min walk
  • ‪Costillas de Nico - ‬4 min walk
  • ‪Hotel cityplaza - ‬1 min walk
  • ‪Menestras del negro - ‬4 min walk
  • ‪Cafe y Bananas - ‬2 min walk

About this property

Hotel Cityzen Guayaquil

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. Hotel Cityzen Guayaquil also features concierge services and a lift.

This 3-star Guayaquil hotel is smoke free.

  • 43 guestrooms or units
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Continental breakfast (free)
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
Hotel Cityzen Guayaquil offers 43 air-conditioned accommodations, with a safe. This Guayaquil hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre (861 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (75 centimetre wide)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 22.4 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.16 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.16 (one-way), (up to 10 years old)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 22.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Hotel Cityzen Guayaquil?

Hotel Cityzen Guayaquil offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Cityzen Guayaquil serve breakfast?

You bet, complimentary continental breakfast is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Cityzen Guayaquil?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Cityzen Guayaquil?

Yep, you can grab a meal at Hotel Cityzen Guayaquil's onsite restaurant.

What time are check-in & check-out at Hotel Cityzen Guayaquil?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Cityzen Guayaquil Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

James, Bloomington

Liked: Staff & service
No channels on the little TV!
Stayed 1 night in Sep 2025

6/10 Okay

Jose Antonio

Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Stayed 1 night in Sep 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was smooth. When WiFi wouldn’t connect they came to fix it. The TV did not work. The breakfast was, just ok.
Stayed 1 night in Jul 2025

6/10 Okay

Edwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Deyvis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service provided by the staff, great guys
Stayed 3 nights in Feb 2025

10/10 Excellent

Johnny, Jackson Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret, Homer Ak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They are over the top great. They greeted me with a smile.They allowed me to store my luggage (securely) when I was getting ready to depart . There's always someone at the front desk..
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brayan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Paula, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. 6 blocks from Malecon
Stayed 1 night in Sep 2024

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible

La verdad todo estuvo de maravilla, la cordialidad del recepcionista y su atencion, baños impecables y una habitacion perfecta, la verdad muy recomendado, lugar tranquilo
Stayed 1 night in Jul 2024

6/10 Okay

Edgar

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está bien pero el exterior es un poco peligroso
Stayed 3 nights in Jul 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me reservo el comentario , gracias
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe the hotel is great. Staff very cordial
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis, Lawrence

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cityzen

Acogedor y agradable para una estadía en el centro de Guayaquil
Stayed 1 night in Mar 2024

10/10 Excellent

Charles Wayne Lacy,, Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Hotel. The staff made my stay one of the best vacations I have ever had. The hotel is in a very convenient location, within walking distance of many sights and shopping. The building itself is full of character including classic woodwork and marble. A very beautiful building. I praise the entire staff for the incredible job they did. I would like to stay here again but I noticed they don't look out that far in advance.
Stayed 4 nights in Feb 2024

6/10 Okay

AREF

Business traveller
Liked: Property conditions & facilities, room comfort
They should ameliorate the breakfast
Stayed 2 nights in Jan 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok. Localização boa. Preço justo. Recomendo.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el desayuno y la estadía
Stayed 7 nights in Aug 2025