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4.2 out of 5

"first stay room is nice and comfortable. extended stay due to train cancellation. room not as good. " More

By a verified traveller on Sat 22 Sep 2018

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Hotel Description

Sheraton Guilin Hotel puts you in the heart of Guilin, connected to a shopping center and within a 20-minute stroll of Shan Lake and Elephant Trunk Hill. Highlights at this family-friendly hotel include in-room free WiFi, free internet, and LED TVs.

The restaurant, Atrium Coffee Shop, is open for breakfast, lunch, and dinner. Lobby Lounge is the hotel's own pub. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym, and sauna. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 30-minute walk of this Xiufeng hotel include Seven-Star Park and Mulong Lake.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$142* Per night/room 26 Apr. - 27 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Guilin Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Guilin Hotel

Everyone (5)
4 out of 5
first stay room is nice and comfortable. extended stay due to train cancellation. room not as good.

Posted by , from Sydney on 22 Sep. 2018

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Comment from Hotel Management

29 Sep. 2018 by Peng

Thank you for your appreciation of Sheraton Guilin Hotel room. We are upgrading the hotel room. I believe we can give you a different surprise soon.

4 out of 5

Good hotel close to lake and restaurants and shopp

Nice hotel and a highlight was the very extensive breakfast menu.A strange disappointment was a loud clunking noise intruding our nights from the service lifts nearby.I am surprised a reputed hotel can allow this!

Posted by , from Sydney on 25 Jan. 2018

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Comment from Hotel Management

7 Feb. 2018 by Elena

Dear Mike on Wotif Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

4 out of 5

Nice enough hotel close to main strip of shops

Pros: Location
Location: Shops
Only stayed here a night before the tour down the river but the hotel was perfectly fine. Some staff spoke enough english to get by. Breakfast was standard buffet style, mix of western and eastern foods.

Posted by on 4 Nov. 2015

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4 out of 5
Pros: Fantastic location and lovely decor
Cons: Service is somewhat lacking. Ok for speakers of mandarin but I imagine difficult for non-speakers as few staff speak good english.
Location: Outstanding
Facilities: Typical; Value: Moderate; Service: Basic; Cleanliness: Immaculate;

Posted by , from Australia - SA - Adelaide on 14 Jan. 2014

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5 out of 5
Pros: The location
Cons: No worst thing
Location: Perfect
Value: Great deal;

Posted by , from Solomon Islands on 24 Mar. 2013

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Property Features

Sheraton Guilin Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 6415 square feet (596 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Sheraton Guilin Hotel. Free self parking is available. This Guilin hotel is smoke free.

  • 408 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 6415 sq ft of conference space
  • 596 sq m of conference space
  • Kid's club (free)
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Guilin Railway Station (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Sheraton Guilin Hotel offers 408 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. This Guilin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Cathay Chinese Restaurant - Onsite restaurant. Reservations are required.

Bene On 7 - Onsite restaurant. Reservations are required. Open select days.

Lobby Lounge - This pub overlooks the garden. Open daily.

Atrium Coffee Shop - This restaurant serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Guilin Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 for adults and CNY 65 for children
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guilin Hotel
  • Guilin Hotel Sheraton
  • Guilin Sheraton
  • Guilin Sheraton Hotel
  • Hotel Guilin
  • Hotel Guilin Sheraton
  • Hotel Sheraton Guilin
  • Sheraton Guilin
  • Sheraton Guilin Hotel
  • Sheraton Hotel Guilin
  • Sheraton Guilin Hotel Hotel
  • Sheraton Guilin Hotel Guilin
  • Sheraton Guilin Hotel Hotel Guilin

You should know

  • Pool access available from 6:30 AM to 11:30 PM.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.