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Phoenix Hotel

4.0 star property
Family-friendly hotel with fitness centre and sauna

Photo gallery for Phoenix Hotel

Interior
Breakfast, lunch, dinner served; local and international cuisine
Bar (on property)
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Laundry
  • Room service
  • Air conditioning
The current price is NZ$86
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
92T, Nguyen Trai street, Ha Giang, Tuyen Quang, 310000
  • Tay Con Linh
  • Hà Giang Provincial Museum
    ‪3 min drive‬
  • Ha Giang Stadium
    ‪3 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout curtains

Superior Single Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Ha Giang

A family-friendly stay in Ha Giang awaits you at Phoenix Hotel. You'll be 2.2 km (1.4 mi) from Ha Giang Km 0 Milestone and 2.5 km (1.6 mi) from Mau Temple. Highlights at this hotel include a restaurant, free self-parking and a poolside bar. .A day of pampering can include massages and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and kids' swimming pool as well as access to a playground. 2 meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. .With a stay at this 4-property class Ha Giang hotel, you'll be 2.6 km (1.6 mi) from Hà Giang Provincial Museum and 3.3 km (2 mi) from Ha Giang Stadium.

What's nearby

  • Ha Giang Km 0 Milestone - 2 min drive - 2.6 km
  • Mau Temple - 2 min drive - 2.9 km
  • Hà Giang Provincial Museum - 3 min drive - 3.3 km
  • Ha Giang Stadium - 3 min drive - 3.6 km
  • Waterfall No. 6 - 11 min drive - 9.5 km

Restaurants

  • ‪Mr. Hung Bar Restaurant - ‬1 min drive
  • ‪Top Of The Loop - ‬15 min walk
  • ‪DT Quán - ‬2 min drive
  • ‪Phở Hà Giang - ‬2 min drive
  • ‪Lofita - ‬2 min drive

About this property

Phoenix Hotel

Family-friendly hotel with fitness centre and sauna
Phoenix Hotel offers its guests a kids' pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Phoenix Hotel. Free self parking is available.

This 4-star Ha Giang hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 12 levels
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Phoenix Hotel offers 140 air-conditioned accommodations with minibars and laptop-compatible safes. 49-inch LED televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

This Ha Giang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Similar properties

2 restaurants, breakfast served

Four Points By Sheraton Ha Giang

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 15 reviews
The price is NZ$70
includes taxes & fees
1 Oct - 2 Oct
Four Points By Sheraton Ha Giang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Phoenix Ha Giang
Phoenix Hotel Hotel
Phoenix Hotel Ha Giang
Phoenix Hotel Hotel Ha Giang

Frequently asked questions

What is the cancellation policy at Phoenix Hotel?

Phoenix Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phoenix Hotel?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Phoenix Hotel on 29 Sept 2025 start from NZ$86.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Phoenix Hotel?

Yep, Phoenix Hotel has a free self car park.

Does Phoenix Hotel have a pool?

Phoenix Hotel has a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Phoenix Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Phoenix Hotel is a hit with families.

Is there a free airport shuttle available at Phoenix Hotel?

No, Phoenix Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Phoenix Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Phoenix Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Phoenix Hotel?

No, pets are not allowed.

Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,
Stayed 1 night in Mar 2025

10/10 Excellent

Ann, SHAFTESBURY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and English speaking staff. The hotel room is nice with a gorgeous view of the Lo River. Definitely take a room with the Riverview. On the downside, the pool is not heated and too cold at least in March. At least when I was here the the sauna is under Repair. Would otherwise recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Big beautiful hotel in Hagiang, comfortable rooms splendid breakfast well worth it, place next door is nice food. Winmart 10 min walk (turn right) . town centre 20 min walk turn right. A regional town not yet touristy like Sapa.
Stayed 2 nights in Jan 2025

8/10 Good

Dung, las vegas

Stayed 1 night in Dec 2024

6/10 Okay

Angus

Liked: Cleanliness
Disliked: Staff & service
It's not all it's made out to be
Stayed 1 night in Nov 2024

10/10 Excellent

Lara

Stayed 1 night in Mar 2024

8/10 Good

mica, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 4 days riding a motorcycle around Northern Vietnam this hotel was extremely comfortable. Comfortable bed, never ending hot water, the food was great and the staff were friendly and helpful. My only complaint is that I asked for a sauna & massage, I tried telling the girls i wanted the sauna first but they had no interest in figuring out what i was saying and then my hour long massage only lasted about 40 minutes and was still charged full price. So if i had it to do over I'd stay at same hotel but probably get my massage somewhere else
Stayed 1 night in Jan 2024

6/10 Okay

Brian

Stayed 1 night in Dec 2023

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service

Good place for the price!

Half decent place to stay for reasonable price. Overall the hotel is nice and certainly nice for 48 bucks a night. Cleanliness was good. Gets a little noisy at night with the concrete walls in the hallways. Everything echoes people’s voices/doors closing etc. Limited western TV options.. so be it. Great views of the mountains on the back side of the hotel and some good room service options.
room balcony
Stayed 3 nights in Dec 2023

10/10 Excellent

Rajwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very center. It is easy to get to many famous places in Hanoi. Max and his staffs are kindly and helpful. In there you can book the good tours also. I had good experience and definitely come back this hotel next time. Thanks

8/10 Good

Dana Jon

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel in Ha Giang. A bit far from shops and restaurants, but their restaurant is fine if you want a quick meal. Pool was closed, disappointing given hot weather.
Stayed 1 night in Apr 2023

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in the center on Ha Giang. Staff is very helpful, food in restaurant was good too.
Stayed 1 night in Apr 2023

10/10 Excellent

Sook Mann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful and always with a smile. Hotel has beautiful view, good room size, clean and very comfortable beds. Good breakfast, good variety and choice. Couple downside, 1) the "pho" is not very good and 2) some of the local tourists are very noisy specially early morning when leaving for their tour.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is modern and clean.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

I think we just got unlucky

The hotel was very pretty and it looked very clean. But it was really noisy outside in the evening. I don’t know if it’s usually like this or if we were unlucky but it sounded like someone had a party in the resturant right below the hotel (mby it was a part of the hotel) and the music and the microphones (karaoke I think) were so loud we couldn’t watch a movie in peace or even fall asleep. We were tired and sick and really wanted to fall asleep early but it was impossible because of the noice outside. Luckily it didn’t keep up all night, but it was still pretty annoying trying to fall asleep to someone doing karaoke😭Also we had been told (it was also written down on a piece of paper we got) that the breakfast closed at 9. But when we got down at 8:20 they were cleaning up and there was no food left. The staff was really sorry for the misunderstanding and made up for it by making us some omelettes, fruits and bread etc - which was really nice of them. Even though we was unlucky with how we experienced the stay I think the hotel itself was pretty nice and had lots of potential
Stayed 1 night in May 2025

10/10 Excellent

Stig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell i Ha Giang

Et fint hotell som vi benyttet da vi ankom med nattbussen før vi skulle på Ha Giang Loop. hotellet er rimelig så det er mye for pengene.
Stayed 1 night in Apr 2025

10/10 Excellent

Seong Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Karsten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Acceptabelt ophold

Stayed 2 nights in Mar 2024

10/10 Excellent

marie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

8/10 Good

MIN WOO

Stayed 1 night in Mar 2024