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Alisa Luxury Cruise

5.0 star property
Luxury cruise ship with full-service spa and rooftop terrace

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Photo gallery for Alisa Luxury Cruise

Frette Italian sheets, premium bedding, Select Comfort beds
Frette Italian sheets, premium bedding, Select Comfort beds
Business centre
Frette Italian sheets, premium bedding, Select Comfort beds
Swedish massages, Thai massages, 1 treatment room, massages
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Gate 16 Tuan Chau Port, Ha Long, Quang Ninh
  • Popular LocationTuan Chau Beach4 min drive
  • Popular LocationHa Long Night Market8 min drive
  • Popular LocationSun World Ha Long Park11 min drive
  • AirportHaiphong (HPH-Cat Bi)39 min drive

Room options

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 2 Double Beds

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi - For 3

Frette Italian sheets, premium bedding, Select Comfort beds

Alisa Vip Suite Private Balcony & Jacuzzi - For 3

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Senior Suite, Bathtub, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds

Senior Suite, Bathtub, Ocean View

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite Single Ocean Views

Frette Italian sheets, premium bedding, Select Comfort beds

Junior Suite Single Ocean Views

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 18 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Senior Triple Room, Ocean View

Senior Triple Room, Ocean View

Senior Triple Room, Ocean View

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds

Junior Suite, Ocean View

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi

Frette Italian sheets, premium bedding, Select Comfort beds

Alisa Vip Suite Private Balcony & Jacuzzi

Highlights

Furnished balcony
Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

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Paradise Grand Cruise
Hot tub
Spa
Parking included
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4.9 out of 5, Exceptional, (9)
The price is NZ$495
for 1 night
includes taxes & fees
10 Jun - 11 Jun
Paradise Grand Cruise

About the area

Ha Long

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Highlights at this luxury cruise ship include in-room hot tubs, free WiFi and fireplaces. .A relaxing visit to Alisa Massage can include Swedish massages and Thai massages. The cruise ship's own lounge bar is a nice place to enjoy a drink. Enjoy the karaoke along with access to aerobics classes and yoga classes. 538 square feet (50 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of an airport shuttle. . 
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What's nearby

  • Tuan Chau Amphitheater - 16 min walk
  • Tuan Chau Beach - 4 min drive
  • Ha Long Night Market - 8 min drive
  • Cái Dăm Market - 8 min drive
  • Sun World Ha Long Park - 11 min drive

Getting around

  • Ga Ha Long Station - 12 min drive
  • Haiphong (HPH-Cat Bi) - 39 min drive

Restaurants

  • Ẩm Thực Làng Chài Hạ Long - 8 min drive
  • Cua Vàng Hải Sản Nhà Hàng - 8 min drive
  • Bunny’s - 3 min drive
  • Vintage 198x - 8 min drive
  • Diamond Restaurant - 8 min drive

About this property

Alisa Luxury Cruise

Luxury cruise ship with full-service spa and rooftop terrace
Alisa Luxury Cruise offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this cruise ship measures 538 square feet (50 square metres) and includes conference space. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Alisa Luxury Cruise. An area shuttle within 180 kilometres and an airport shuttle (available 24 hours) are available for a fee.

Smoking is allowed in designated areas at this 5-star Ha Long cruise ship.

  • 22 guestrooms or units
  • 4 levels
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2017
  • Karaoke
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Fridge in a common area
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Alisa Luxury Cruise offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features Hot tubs and fireplaces. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Smart televisions come with digital channels and DVD players. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Ha Long cruise ship provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Alisa Massage has 1 treatment room. Services include Swedish massages and Thai massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 180 kilometres
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Fishing
  • Fitness classes
  • Full-service spa
  • Karaoke
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • In-room massages
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2017
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 2200000 per vehicle (one-way)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the cruise ship before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Alisa Cruise Halong
Alisa Cruise Ha Long
Alisa Ha Long
Cruise Alisa Cruise Ha Long
Ha Long Alisa Cruise Cruise
Cruise Alisa Cruise
Alisa
Alisa Cruise
Alisa Luxury Cruise Cruise
Alisa Luxury Cruise Ha Long
Alisa Luxury Cruise Cruise Ha Long

Frequently asked questions

What is the cancellation policy at Alisa Luxury Cruise?

Alisa Luxury Cruise offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alisa Luxury Cruise?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at Alisa Luxury Cruise on 29 May 2024 start from NZ$419.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Alisa Luxury Cruise?

The closest beach to Alisa Luxury Cruise is Tuan Chau Beach (1.5 km).

Is there a spa on site at Alisa Luxury Cruise?

Yep, Alisa Massage is available for guests. You'll enjoy services like Thai massages.

What makes Alisa Luxury Cruise a romantic place to stay?

A lounge bar and 24-hour room service, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Alisa Luxury Cruise.

Are there hot tubs in the rooms at Alisa Luxury Cruise?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Alisa Luxury Cruise?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Alisa Luxury Cruise?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Alisa Luxury Cruise?

Check-in begins at 11:00 AM. Check-out time is 10:00 AM.

Are pets allowed at Alisa Luxury Cruise?

No, pets are not allowed.

Alisa Luxury Cruise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 67 reviews" "
Rating 8 - Good. 17 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely overpriced and disappointing
First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives.
Stayed 1 night in Jul 2022

10/10 Excellent

Ahyoung, Seoul, Korea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.
Stayed 1 night in Feb 2020

8/10 Good

Dan, Kansas City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).
Stayed 2 nights in Jan 2020

8/10 Good

Kira, California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)
Stayed 1 night in Apr 2019

10/10 Excellent

Lorna, Cairo, Egypt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.
Stayed 1 night in Mar 2019

10/10 Excellent

MYONG JEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019