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Golden Gem Tuan Chau Hotel

3.0 star property

Photo gallery for Golden Gem Tuan Chau Hotel

View from property
Lobby sitting area
Reception
Aerial view
Standard Room, 1 King Bed

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
27-28 Block A, South Side Tuan Chau, Tourist Wharf, Ha Long, Quang Ninh, 10000
  • Place, Tuan Chau Beach
    ‪5 min walk‬
  • Place, Dolphin Club
    ‪12 min walk‬
  • Place, Tuan Chau Park
    ‪18 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sea view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • Sea view
  • 50 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sea view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Ha Long

Golden Gem Tuan Chau Hotel places you steps from Ha Long Bay and within a short 5-minute stroll of Tuan Chau Beach. Highlights at this beach hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find express check-in, dry cleaning/laundry services and tour/ticket assistance. There's also free self parking, along with the convenience of an area shuttle. .In the area of this 3-property class Ha Long hotel, you'll find Halong Bay Marina.

What's nearby

  • Tuan Chau Beach - 5 min walk - 0.5 km
  • Dolphin Club - 12 min walk - 1.0 km
  • Tuan Chau Park - 18 min walk - 1.6 km
  • Ha Long Night Market - 15 min drive - 8.4 km
  • Halong Bay Marina - 29 min drive - 18.6 km

Getting around

  • Ga Ha Long Station - 15 min drive
  • Haiphong (HPH-Cat Bi) - 44 min drive

Restaurants

  • ‪Bunny’s - ‬8 min walk
  • ‪Pool Bar - ‬13 min drive
  • ‪Phở Gà Tứ Giáp - ‬10 min drive
  • ‪nhà hàng thq - ‬8 min drive
  • ‪Phúóng Nam - ‬12 min drive

About this property

Golden Gem Tuan Chau Hotel

There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Golden Gem Tuan Chau Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ha Long hotel.

  • 1 building
  • 36 guestrooms or units
  • 5 levels
  • Cabanas on the beach (free)
  • Towels for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
Golden Gem Tuan Chau Hotel offers 36 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Grand Fleuve Boutique
Bai Chay
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 50 reviews
The price is NZ$76
includes taxes & fees
25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • 27-hole adjacent golf course
  • Bicycle rentals
  • Fishing
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • Free beach cabanas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: VND 200000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: VND 200000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Golden Gem Tuan Chau Hotel Halong
Golden Gem Tuan Chau Halong
Golden Gem Tuan Chau Hotel Ha Long
Golden Gem Tuan Chau Ha Long
Golden Gem Tuan Chau
Hotel Golden Gem Tuan Chau Hotel Ha Long
Ha Long Golden Gem Tuan Chau Hotel Hotel
Hotel Golden Gem Tuan Chau Hotel
Golden Gem Tuan Chau Ha Long
Golden Gem Tuan Chau
Golden Gem Tuan Chau Hotel Hotel
Golden Gem Tuan Chau Hotel Ha Long
Golden Gem Tuan Chau Hotel Hotel Ha Long

Frequently asked questions

What is the cancellation policy at Golden Gem Tuan Chau Hotel?

Golden Gem Tuan Chau Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Golden Gem Tuan Chau Hotel?

Yep, Golden Gem Tuan Chau Hotel has a free self car park.

Are there any beaches close to Golden Gem Tuan Chau Hotel?

Yep, Golden Gem Tuan Chau Hotel is a short 4-minute walk from Tuan Chau Beach. Fun beach activities include waterskiing, kayaking and sailing. You can also find boat tours.

Is there a free airport shuttle available at Golden Gem Tuan Chau Hotel?

No, Golden Gem Tuan Chau Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Golden Gem Tuan Chau Hotel?

Yep, you can grab a meal at Golden Gem Tuan Chau Hotel's onsite restaurant that serves Vietnamese cuisine.

What time are check-in & check-out at Golden Gem Tuan Chau Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Is there a golf course on site at Golden Gem Tuan Chau Hotel?

There is a golf course next to Golden Gem Tuan Chau Hotel.

Golden Gem Tuan Chau Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

8.8/10

Cleanliness

3.4/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Gent Moo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Golden Gem Hotel. Ha long . Tuan Chau Island.

It's cheap businesses attitude. Unfriendly, unhelpful, doesnt feel welcoming as a hotel guest , and unprofessional. The hotel can't even give you a free bottle of mineral water in your hotel room. No toilet paper etc..They will charge you every penny they could. What a cheap businesses model..

8/10 Good

Stephannie

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is new. There were not many other guests. The area is under renovation. It’s fine for a one night stay before your ha long cruise. The hotel itself is good with spacious rooms.

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
チェックイン時にスタッフはスマホでゲームをしながらのチェックインでパスポートも確認をするまで提示する必要がなかった 24時間在中となっているがスタッフほとんど見かけず、誰でも入れる自動ドアになっておりセキュリティに問題があった 英語が通じるスタッフは1人のみでいついるのかも不確かでスタッフガチャ状態、コミュニケーションに問題がある施設 ツアーや観光の情報など当然なく、Wi-fiはスタッフも原因不明でよく途切れる 周りは寂れたホテル街のような感じでコンビニは徒歩10分圏内に一つだけ 部屋は綺麗だが扉が閉まらなかったり、アメニティが空っぽだったり居抜きで買った後修理をしていないような状態 1泊1000円程であれば泊まる価値はあるのかもしれない
Stayed 2 nights in Aug 2019