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Phoenix Hotel Ha Long

Property class: 4

Photo gallery for Phoenix Hotel Ha Long

A hotel with a prominent sign, multiple floors, and a well-lit entrance.
A spacious hotel lobby with plush seating, a reception desk, and decorative lighting.
A spacious bedroom with a large bed, a vanity with a mirror, and a window with curtains.
A spacious lobby with a chandelier, sofas, a coffee table, and a large painting.
A spacious dining area with multiple tables set for service, surrounded by potted plants and a large painting on the wall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
The current price is NZ$118
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Bai Chay, Quang Ninh, 200000
  • Place, Ha Long Bay
    ‪1 min walk‬
  • Place, Cái Dăm Market
    ‪2 min walk‬
  • Place, Ha Long Night Market
    ‪10 min walk‬
  • Airport, Cat Bi Intl. Airport (HPH)
    ‪48 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with two beds, a dresser, and a mirror.

Deluxe Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Room, 3 Bedrooms

A hotel room with three beds, a ceiling fan, and a bathroom visible through an open door.

Family Room, 3 Bedrooms

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Double Room, 1 Bedroom

A hotel room with a bed, bedside tables, a desk with a computer, a small fridge, and a wardrobe.

Deluxe Double Room, 1 Bedroom

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Bai Chay

At Phoenix Hotel Ha Long you'll be within steps of Ha Long Bay and Cái Dăm Market. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Enjoy access to scooter/moped rentals and bike hire. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .In the area of this 4-property class Bai Chay hotel, you'll find Halong Bay Marina.

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 km
  • Cái Dăm Market - 2 min walk - 0.2 km
  • Ha Long Night Market - 10 min walk - 0.9 km
  • Bãi Cháy - 7 min drive - 2.2 km
  • Halong Marina Bayzone - 11 min drive - 3.0 km

Getting around

  • Ga Ha Long Station - 6 min drive
  • Cat Bi Intl. Airport (HPH) - 49 min drive

Restaurants

  • ‪Pool Bar - ‬3 min drive
  • Pavilion
  • ‪Nhà Hàng Ngọc Sương 2 - ‬4 min walk
  • ‪Pho Ga Hanoi - ‬3 min walk
  • ‪Phúóng Nam - ‬15 min walk

About this property

Phoenix Hotel Ha Long

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Phoenix Hotel Ha Long. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bai Chay hotel.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Phoenix Hotel Ha Long offers 38 air-conditioned accommodations with fireplaces and minibars. 25-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Similar properties

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The Yen Residences Halong
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 27 reviews
The price is NZ$42
includes taxes & fees
10 Dec - 11 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Fireplace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Phoenix Ha Long
Phoenix Hotel Ha Long Hotel
Phoenix Hotel Ha Long Ha Long
Phoenix Hotel Ha Long Hotel Ha Long

Frequently asked questions

What is the cancellation policy at Phoenix Hotel Ha Long?

Phoenix Hotel Ha Long offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phoenix Hotel Ha Long?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Phoenix Hotel Ha Long on 9 Dec 2026 start from NZ$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Phoenix Hotel Ha Long?

Yep, Phoenix Hotel Ha Long has a free self car park.

Are there any beaches close to Phoenix Hotel Ha Long?

The closest beach to Phoenix Hotel Ha Long is Bai Chay Beach (3.4 km).

What makes Phoenix Hotel Ha Long a romantic place to stay?

A lounge bar, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Phoenix Hotel Ha Long.

Is there a free airport shuttle available at Phoenix Hotel Ha Long?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Phoenix Hotel Ha Long?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Phoenix Hotel Ha Long?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Phoenix Hotel Ha Long?

No, pets are not allowed.

Phoenix Hotel Ha Long Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Très moyen

Personnel incompétent
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn mới xây, nhân viên rất thân thiện, nhiệt tình, phòng sạch sẽ, ăn sáng ngon, gần chợ Cái Răm, cách biển 3-5 phút đi taxi rất thuận tiện, xung quanh có nhiều nhà hàng quán ăn ngon
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2019