The Enchanted Ha Long Hotel - Bai Chay Beach

3.5 star property

Photo gallery for The Enchanted Ha Long Hotel - Bai Chay Beach

Exterior
Beach nearby
Front of property
Deluxe Quadruple Room, City View
Beach/ocean view

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$50
includes taxes & fees
24 May - 25 May

Explore the area

View map
37 Chau My, phuong Bai Chay, Ha Long, Quang Ninh, 01000
  • Place, Sun Square
    ‪11 min walk‬
  • Place, Bai Chay Beach
    ‪15 min walk‬
  • Place, Cái Dăm Market
    ‪5 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪49 min drive‬

Room options

Deluxe Double Room, Bathtub, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Studio Suite, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Quadruple Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Ha Long

The Enchanted Ha Long Hotel - Bai Chay Beach puts you in the heart of Ha Long, steps from Ha Long Bay and within a 15-minute stroll of Sun Square. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 9:30 AM. There's also the convenience of free valet parking. .Near this 3.5-property class Bai Chay hotel, you'll find Halong Bay Marina.

What's nearby

  • Sun Square - 11 min walk - 1.0 km
  • Bai Chay Beach - 15 min walk - 1.3 km
  • Cái Dăm Market - 5 min drive - 2.6 km
  • Dragon Park - 6 min drive - 2.2 km
  • Queen Cable Car Ocean Terminal - 6 min drive - 2.9 km

Getting around

  • Ga Ha Long Station - 15 min drive
  • Haiphong (HPH-Cat Bi) - 55 min drive

Restaurants

  • ‪Pool Bar - ‬15 min walk
  • ‪Vinace Italian Restaurant & Bar - ‬11 min walk
  • ‪Phúóng Nam - ‬3 min drive
  • Pavilion
  • ‪Novotel Lobby Bar - ‬17 min walk

About this property

The Enchanted Ha Long Hotel - Bai Chay Beach

Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Enchanted Ha Long Hotel - Bai Chay Beach. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Ha Long hotel.

  • 21 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space
  • Dining venue
The Enchanted Ha Long Hotel - Bai Chay Beach offers 21 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. 48-inch Smart televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets. This Ha Long hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: VND 100,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Direct access to the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Printer
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 11 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 100000 per person
  • Rollaway bed fee: VND 300000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, PayPal and WeChat Pay
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments and Alipay. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Frequently asked questions

Is parking available at The Enchanted Ha Long Hotel - Bai Chay Beach?

Yep, The Enchanted Ha Long Hotel - Bai Chay Beach has a free self car park and free valet parking.

How much does it cost to stay at The Enchanted Ha Long Hotel - Bai Chay Beach?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Enchanted Ha Long Hotel - Bai Chay Beach on 24 May 2026 start from NZ$50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Enchanted Ha Long Hotel - Bai Chay Beach?

Yep, The Enchanted Ha Long Hotel - Bai Chay Beach is a short 13-minute walk from Bai Chay Beach.

What makes The Enchanted Ha Long Hotel - Bai Chay Beach a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Enchanted Ha Long Hotel - Bai Chay Beach.

Does The Enchanted Ha Long Hotel - Bai Chay Beach serve breakfast?

You bet, buffet breakfast is available daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at The Enchanted Ha Long Hotel - Bai Chay Beach?

No, The Enchanted Ha Long Hotel - Bai Chay Beach does not offer an airport shuttle service.

Is there a bar or restaurant at The Enchanted Ha Long Hotel - Bai Chay Beach?

Yep, you can grab a meal at The Enchanted Ha Long Hotel - Bai Chay Beach's onsite restaurant.

What time are check-in & check-out at The Enchanted Ha Long Hotel - Bai Chay Beach?

Check-in begins at 2:00 PM. Check-out time is noon.

The Enchanted Ha Long Hotel - Bai Chay Beach Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jeannie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service. Staff was very unfriendly
Stayed 1 night in Mar 2026