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Heartland Hotel Haast

3.0 star property
Family-friendly hotel with coffee shop/cafe and restaurant

Photo gallery for Heartland Hotel Haast

Property grounds
View from property
Restaurant
Reception
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
The current price is NZ$142
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
Haast-Jackson Bay Road, Haast, 7886
  • Place, Haast Visitor Centre
    ‪5 min walk‬
  • Place, Aotearoa Gemstones
    ‪2 min drive‬
  • Place, Haast Beach
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)

Highlights

TV
Hairdryer
Private bathroom
Desk
Wardrobe
Daily housekeeping
Iron/ironing board
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Fridge
TV
Hairdryer
Private bathroom
Desk
Wardrobe
Daily housekeeping
Iron/ironing board
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

TV
Hairdryer
Private bathroom
Desk
Wardrobe
Daily housekeeping
Iron/ironing board
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)

Highlights

TV
Hairdryer
Private bathroom
Desk
Wardrobe
Daily housekeeping
Iron/ironing board
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

Highlights

TV
Hairdryer
Private bathroom
Desk
Wardrobe
Daily housekeeping
Iron/ironing board
  • 99 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

Two-Bedroom Family Room

  • Sleeps 6

One-Bedroom Family Room

  • Sleeps 4

Three-Bedroom Family Room

  • Sleeps 6

About the area

Haast

A family-friendly stay in Haast awaits you at Heartland Hotel Haast. You'll be within a 10-minute walk of Haast Visitor Centre and 2.7 km (1.7 mi) from Aotearoa Gemstones. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a games room. Other amenities include a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Haast hotel include Waita Beach and Te Wahipounamu.

What's nearby

  • Haast Visitor Centre - 5 min walk - 0.5 km
  • Aotearoa Gemstones - 2 min drive - 3.3 km
  • Haast Beach - 13 min drive - 4.8 km
  • Ship Creek Lookout - 13 min drive - 19.1 km
  • Lake Paringa - 35 min drive - 55.9 km

Restaurants

  • ‪Hard Antler - ‬2 min drive
  • ‪Prickly Gorse Cafe - ‬2 min drive
  • ‪Frontier Cafe & Bar - ‬1 min walk
  • ‪Spiker Cafe - ‬2 min drive
  • ‪Grumpy Cow Cafe - ‬2 min drive

About this property

Heartland Hotel Haast

Family-friendly hotel with coffee shop/cafe and restaurant
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. An arcade/games room, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Heartland Hotel Haast. Free self parking is available.

This 3-star Haast hotel is smoke free.

  • 52 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Heartland Hotel Haast offers 52 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Similar properties

Helicopter/plane tours
Haast River Motels & Holiday Park
  • Parking included
  • Free Wi-Fi
  • Games room
  • Laundry room
4.4 out of 5, Excellent, 698 reviews
The price is NZ$171
includes taxes & fees
12 Mar - 13 Mar
Haast River Motels & Holiday Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 25.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Frequently asked questions

What is the cancellation policy at Heartland Hotel Haast?

Heartland Hotel Haast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heartland Hotel Haast?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at Heartland Hotel Haast on 15 Feb 2026 start from NZ$142.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heartland Hotel Haast?

Yep, Heartland Hotel Haast has a free self car park.

Are there any beaches close to Heartland Hotel Haast?

The closest beach to Heartland Hotel Haast is Haast Beach (2.1 km).

Is Heartland Hotel Haast family-friendly?

You bet! With amenities such as an arcade and laundry facilities, it's no surprise that Heartland Hotel Haast is a hit with families.

Does Heartland Hotel Haast serve breakfast?

Yeah, continental breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Heartland Hotel Haast?

No, Heartland Hotel Haast does not offer an airport shuttle service.

Is there a bar or restaurant at Heartland Hotel Haast?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Heartland Hotel Haast?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Heartland Hotel Haast?

No, pets are not allowed.

Heartland Hotel Haast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 181 out of 685 reviews
Rating 8 - Good. 284 out of 685 reviews
Rating 6 - Okay. 158 out of 685 reviews
Rating 4 - Poor. 44 out of 685 reviews
Rating 2 - Terrible. 18 out of 685 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service
Unit was clean and an excellent location. The only let down was there was no fridge. Otherwise everything else was fine.
Stayed 1 night in Jan 2026

8/10 Good

Julia

Liked: Cleanliness
The room was clean, bed comfortable but it is the first time I have been in a hotel where there wasn't a fridge.
Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness
We were hoping for a fridge in our room, the staff were very accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

GERALD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome! Took Great care of us! Room was good and great Restaurant!
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and it was nice to park in front of our room and had a nice picnic table to sit at, the restaurant was nice and the food and staff were really good. It was only a 1 night stopover but we would definitely stay again.
Stayed 1 night in Nov 2025

8/10 Good

Michael, Napier

Liked: Cleanliness, amenities
Good staff.
Stayed 1 night in Nov 2025

6/10 Okay

Kelvin

Liked: Staff & service
Disliked: Amenities
Generally clean, ok for a stop and staff friendly. However, since recept seldom picks up the phone or return calls - i thought they may want to know the cistern was leaking leaving a smell of pee and there was no heating .
Stayed 2 nights in Oct 2025

10/10 Excellent

Garry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff really helpful and great rooms
Stayed 1 night in Nov 2025

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very basic hotel, stayed here as a stopover and would suggest bypassing Haast altogether as very little here.
Stayed 1 night in Nov 2025

8/10 Good

Lynette

Stayed 1 night in Oct 2025

8/10 Good

Susanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & comfortable beds. Friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Ng

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I’ve never stayed in a hotel or motel with such a strong and offensive urine smell. It was absolutely disgusting — the odor was so bad I could still smell it while lying in bed. Worst, the leaking ceiling light 😭😭😭😭😭😭😭 I arrived around 8 PM after a nearly 9-hour drive, completely exhausted, and had no energy to deal with the situation or try to change rooms. Since I was checking out early the next morning, I felt forced to just endure it. This was a deeply unpleasant and unacceptable experience. A basic level of cleanliness and hygiene is the bare minimum any guest should expect, and this room did not meet even that standard.
Stayed 1 night in Oct 2025

10/10 Excellent

Poonam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 1 night. Friendly staff and lovely dinner in the restaurant
Stayed 1 night in Sep 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and quiet. Electric blankets were a welcome surprise. Restaurant was onsite which was very convenient on a wet and wild day
Stayed 1 night in Sep 2025

10/10 Excellent

Mikaela

Stayed 1 night in Sep 2025

6/10 Okay

Steven

Liked: Staff & service
Clean motel with great water pressure! The local tavern has local game on menu.
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight. Meal was very good. Nice & warm room. Very comfortable bed Definitely recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaut room , lovely bed & shower. Glorious outlook near world heritage national park forest. The pub was brilliant .. great service , awesome food , log fire & pool tables .
Stayed 1 night in May 2025

10/10 Excellent

Graham

Stayed 1 night in May 2025

10/10 Excellent

Greg

Stayed 2 nights in May 2025

6/10 Okay

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
No fridge, broken handle, torn pillow case, couldn’t turn off heater
Stayed 2 nights in May 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is stunning. The hotel dinning times are limited, if you come from big cities should be aware
Stayed 1 night in Apr 2025

8/10 Good

Philip, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room. Very heavy rain overnight. Noisy skylight and a small leak.
Stayed 1 night in May 2025