3.9 out of 5

"Having a 24hour laundry was most appreciated as we were travelling to Stewart Island. Staff were very friendly and helpful. Only one suggestion, when ... " More

By a verified traveller on Wed 31 Jan 2018

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Hotel Description

At Heartland Hotel Haast you'll be within a 20-minute stroll of Haast Visitor Centre and Haast Beach. Highlights at this hotel include a restaurant, free self parking and a bar/lounge.

All 52 rooms feature free WiFi, TVs and hairdryers. 24-hour room service, irons/ironing boards and free toiletries are also available.

This smoke-free hotel offers free WiFi in public areas, a games room and dry cleaning/laundry services. Other amenities include a coffee shop/café and laundry facilities. Buffet breakfast is available daily between 6 AM and 9 AM.

Places within a 15-minute drive of this 3-star Haast hotel include Waita Beach and Ship Creek Lookout.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$116 per night

Family Room, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Room, 3 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heartland Hotel Haast ratings based on 77 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Heartland Hotel Haast

Everyone (36) Couples (21) Family (20)
4 out of 5
Clean & tidy, very hospitable breakfast staff, waitress and head chef

Posted by on 19 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Tracey

Thank you for the great feedback, I will be sure to pass along to team. Staff are a great asset to our hotel. Warmest regards Tracey Dinan General Manager

5 out of 5
Modern clean room. Cafe/hotel nearby for evening meal. Full breakfast available in motel dining room

Posted by on 25 Mar. 2019

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Comment from Hotel Management

25 Apr. 2019 by Tracey

Thank you for your comments, glad to see you enjoyed your stay with us. We do hope to see you again soon in the near future, until then safe travels, Tracey Dinan General Manager

4 out of 5
Had everything we needed. Sandflies a problem but not their fault.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

4 Mar. 2019 by Tracey

I am please you enjoyed your stay apart from our pesky locals named sand flies. Wishing you safe travels Tracey Dinan General Manager

4 out of 5

Posted by on 1 Mar. 2019

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Comment from Hotel Management

28 Apr. 2019 by Tracey

Thank you for your rating

4 out of 5
It was alright but nothing around the area to see or do.

Posted by on 21 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Tracey

Thank you for taking the time to place feedback on your recent stay with us. There are plenty of walks to do in and around Haast. I hope you enjoy the rest of your stay on the West Coast Kindest regards Tracey Dinan General Manager

4 out of 5

Posted by on 16 Feb. 2019

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5 out of 5
Enjoyed the information setup,beautiful building and surroundsand full of interesting history and displays.

Posted by on 10 Feb. 2019

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Comment from Hotel Management

10 Feb. 2019 by Tracey

Thank you for your lovely review of our hotel upon your recent stay with us. It is a pleasure to hear when guests enjoy their stay and wonderful to see you took time to look at our history we have displayed around the hotel. Warmest regards Tracey Dinan General Manager

3 out of 5
On arrival into the room there was a mouldy stench that stayed there, we couldn't leave the windows open as there were also blood thirsty mosquitoes lol but hey thanks for having us.

Posted by , from New Zealand on 16 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Tracey

Hi P&G I am so sorry that our room had a mouldy smell to it and that our bloody thirsty residents took a liking to you, they are impossible to control :-) I have passed along your comment to our housekeeping team to eliminate. Once again thank you for your comments , and we wish you a great 2019. Kindest regards Tracey Dinan General Manager

4 out of 5
Hotel was as expected. Small room but clean and tidy. Food options good.

Posted by on 15 Jan. 2019

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Comment from Hotel Management

16 Jan. 2019 by Tracey

Thank you for your comments, wonderful to see you enjoyed your stay with us. Warmest regards Tracey Dinan General Manager

3 out of 5
Unfortunately no fridge in room and spread out like a rabbit warren

Posted by on 4 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by Tracey

Thank you for your comments, mini fridges are coming to our King rooms, we are waiting on new joinery first. Kindest regards Tracey Dinan General Manager

About the Heartland Hotel Haast

Location Haast-Jackson Bay Road, Haast, 7886

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-friendly Heartland Hotel Haast also features an arcade/games room, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Haast hotel is smoke free.

  • 52 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Games room or arcade
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hokitika (HKK) (277.4 km / 172.4 mi)
  • Parking: Free self parking

Room Amenities

Heartland Hotel Haast offers 52 forms of accommodation with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9 AM.

Waitoto Room – On-site buffet restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM.

Group Booking Policy: For bookings of 5 rooms or more or 10 guests or more, a 100% nonrefundable deposit is required 30 days prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 15.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heartland World Heritage Hotel Haast
  • Heartland World Heritage Hotel
  • Heartland World Heritage Haast
  • Heartland World Heritage
  • Hotel Haast World Heritage

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 stars.

Official New Zealand Rating provided by Qualmark®