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Quality Inn & Suites

2.5 star property
Art Deco hotel with free breakfast and fitness centre

Photo gallery for Quality Inn & Suites

Lobby
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Standard Room, 2 Queen Beds, Non Smoking
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included
The current price is NZ$149
includes taxes & fees
20 July - 21 July

Explore the area

Map
920 Dual Hwy, Hagerstown, MD, 21740
  • Maryland Theater
    ‪3 min drive‬
  • Hagerstown Premium Outlets
    ‪5 min drive‬
  • Pennsylvania Dutch Market
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Pillow-top bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Fairfield Inn & Suites by Marriott Hagerstown

Hagerstown
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 461 reviews
The price is NZ$207
includes taxes & fees
13 July - 14 July
Fairfield Inn & Suites by Marriott Hagerstown

About the area

Hagerstown

Quality Inn & Suites puts you in the centre of Hagerstown, 1.9 km (1.2 mi) from Maryland Theater and 2.2 km (1.4 mi) from Hagerstown Dog Park. Highlights at this Art Deco hotel include free buffet breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include laundry facilities, a 24-hour front desk and free newspapers in the lobby. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this Hagerstown hotel, you'll be 2.6 km (1.6 mi) from Discovery Station at Hagerstown Inc. and 3.2 km (2 mi) from Washington County Museum of Fine Arts.

What's nearby

  • Hagerstown Dog Park - 2 min drive - 1.8 km
  • Maryland Theater - 3 min drive - 2.2 km
  • Washington County Museum of Fine Arts - 5 min drive - 3.6 km
  • Hagerstown Premium Outlets - 5 min drive - 4.9 km
  • Pennsylvania Dutch Market - 6 min drive - 5.2 km

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles International Airport (IAD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬15 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬7 min walk
  • ‪Dolce - ‬3 min drive

About this property

Quality Inn & Suites

Art Deco hotel with free breakfast and fitness centre
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Art Deco Hagerstown hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 2 levels
  • Built in 1968
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Quality Inn & Suites offers 73 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Lobby

Comfort Suites

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 964 reviews
The price is NZ$184
includes taxes & fees
6 July - 7 July
Comfort Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 4 Jul 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 20 Jul 2025 start from NZ$148.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park.

Does Quality Inn & Suites serve breakfast?

You bet, complimentary buffet brekkie is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites?

No, only service animals are allowed.

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 297 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 196 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing
Stayed 1 night in Apr 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, room comfort
The hotel is going thru renovations so it was in disarray and I’m surprised it’s open. Lots of things were visually unsettling and wouldn’t have stayed here if I had known. Wish them luck and speed.
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

8/10 Good

Bernard

Business traveller
Liked: Staff & service
The staff is friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Hyman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good, clean and comfortable
Stayed 1 night in Feb 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book!

No idea howb this property even got a single star. Connected to an econolodge. Parking lot super scary and full of trash. Vagrants outside hotel on the back side. Guy was friendly enough but property was stagnant, dirty and unkept. Our room was cold and the lock was busted off the door. We walked in and right back out. Terrible and very very scary. I wpyldnt have stayed even by myself, let alone traveling with two children.
Stayed 1 night in Feb 2025

2/10 Terrible

Dennis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Worst hotel experience of my life.

This particular hotel was also used to house homeless people. It smelled like marijuana in the hallways. There were noises in the hallway that woke me up around 1am. The receptionist was testy at best. He had to be reminded to put the room number on the keycard. The “buffet “ breakfast room was filled with “unfortunate homeless” cussing, coughing and sitting against the counters complaining that there was no eggs and sausage and the like for breakfast. The OJ was watered down at best and room temperature. There wer 2 waffle makers there but no waffle mix. I felt very uncomfortable and repulsed. I left and ate breakfast elsewhere.
Stayed 1 night in Feb 2025

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Stephanie

Stayed 1 night in Feb 2025

2/10 Terrible

mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Room was really clean. Bed was comfortable. Friendly front desk clerk. The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Edward

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities are tired and slightly less clean than I would have liked. But you get what you pay for. There were holes in curtains, shower had hair, a random sock on the floor and schmutz on the phone. My house on its worst day isn’t much cleaner so we didn’t make a fuss. Just glad for a place to sleep after a long day.
Stayed 1 night in Jan 2025

4/10 Poor

joscelyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room lampshades and dust they were not properly clean. The bathroom wasn’t clean using spiderwebs cobwebs in the corner of the room. When I looked out the window in the morning time I’ve seen hundreds of rat traps all over the property like it’s an infestation of Frances, which was very scary and uncomfortable for me. Staff did not say good morning. Did not get a smile did I Felt like I was in a slow hotel? I didn’t get a good sleep because I was afraid of my sore rat to come inside my room even though I didn’t have any food and I didn’t bring too many bags in here, but I was afraid I didn’t see any box or anything But yes, I did say 100s of rat traps all over the property
Stayed 1 night in Jan 2025

2/10 Terrible

Brian

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was intolerable due to a very strong smell of some sort of cleaning material or chemical of some kind. on the second day, we left and on the first night of arrival I went to the desk and asked that we be allowed to cancel the second night, and they refused. We left anyway, as my wife was highly sensitive to this awful smell, which went throught the whole building including our room. Staff would not budge on the refund. i wil never use a hotel in this chain ever again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 6 nights in January 2025. Upon entering the hotel there was a foul odor that lasted my entire stay. The ceiling of the bathroom was dirty. There was NO house keeping services provided the entire stay. The toilet overflowed, they came fixed it, but never picked up the towels I placed on the floor to soak up the water!! It snowed approximately 3-4 inches my first night there and they never cleared the parking lot. Decor is old and outdated. The breakfast was all cold except for waffles you made yourself. Venting machines were empty and/or nonfunctional. This place is a dump. I cannot figure how anyone could give this place a good review; there good reviews must be fake. I do not recommend you stay here.
Stayed 5 nights in Jan 2025

2/10 Terrible

Kerri

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Stayed 1 night in Dec 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla, Hagerstown

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
Stayed 1 night in Dec 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024