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The Plaza Inn & Suites

2.5 star property

Photo gallery for The Plaza Inn & Suites

Indoor pool
Deluxe Suite
Lobby
Indoor pool
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$120
includes taxes & fees
25 Mar - 26 Mar

Explore the area

View map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Place, Hagerstown Field House
    ‪13 min walk‬
  • Place, Hagerstown Dog Park
    ‪3 min drive‬
  • Place, Maryland Theater
    ‪4 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Hagerstown

At The Plaza Inn & Suites you'll be 1.9 km (1.2 mi) from Hagerstown Field House and 2.4 km (1.5 mi) from Hagerstown Dog Park. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Plus you'll find a banquet hall and a vending machine. There's also the convenience of free self parking. .With a stay at this Hagerstown hotel, you'll be 2.7 km (1.7 mi) from Maryland Theater and 3 km (1.9 mi) from Discovery Station at Hagerstown Inc..

What's nearby

  • Hagerstown Field House - 13 min walk - 1.1 km
  • Hagerstown Dog Park - 3 min drive - 1.8 km
  • Maryland Theater - 4 min drive - 2.1 km
  • Meritus Park - 4 min drive - 2.5 km
  • Discovery Station at Hagerstown Inc. - 5 min drive - 2.5 km

Getting around

  • Martinsburg Station - 28 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 18 min drive

Restaurants

  • ‪Sheetz - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Wendy's - ‬2 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

The Plaza Inn & Suites

The Plaza Inn & Suites offers its guests an indoor pool, a vending machine, and an ATM. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Public spaces have free WiFi. Free self parking is available.
  • 145 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2400 sq ft of conference space
  • 223 sq. m of conference space
  • Built in 1973
  • Conference space
  • Front desk (24 hours)
  • ATM
  • Lift
The Plaza Inn & Suites offers 145 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

Frequently asked questions

What is the cancellation policy at The Plaza Inn & Suites?

The Plaza Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Plaza Inn & Suites?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at The Plaza Inn & Suites on 25 Mar 2026 start from NZ$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Plaza Inn & Suites?

Yep, The Plaza Inn & Suites has a free self car park and free RV/bus/truck parking.

Does The Plaza Inn & Suites have a pool?

The Plaza Inn & Suites has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

Is there a free airport shuttle available at The Plaza Inn & Suites?

No, The Plaza Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at The Plaza Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Plaza Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 127 out of 510 reviews
Rating 8 - Good. 74 out of 510 reviews
Rating 6 - Okay. 74 out of 510 reviews
Rating 4 - Poor. 83 out of 510 reviews
Rating 2 - Terrible. 152 out of 510 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittni

Stayed 1 night in Nov 2025

2/10 Terrible

Robert

Disliked: Cleanliness
I didn’t stay in the room for more than three minutes once we checked in and we looked at the room. It was absolutely unsanitary not cleaned not healthy. We immediately turned around and told her we didn’t want the room and we were charged $50 anyway I want a reimbursement of my $50.
Stayed 1 night in Nov 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities
The room was average and clean. There was no phone in the room. The front desk said it had bwen taken by a previous occupant. The toilet kept clogging. The front desk said they were aware of the issue. They offered to move us but we were alredy unpacked.
Stayed 1 night in Nov 2025

10/10 Excellent

Areyon

Stayed 1 night in Oct 2025

10/10 Excellent

Areyon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff,view,clean hotel.
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing felt safe. That place is one step
Stayed 1 night in Oct 2025

4/10 Poor

Julia

Disliked: Cleanliness, property conditions & facilities
I only stayed in the bedroom and it had a weird smell, the towels looked dirty, and the sheets too. I didn’t ask to change rooms because I felt all of them would’ve looked the same. So yeah. Next time I’ll pay more money and stay elsewhere.
Stayed 1 night in Oct 2025

2/10 Terrible

HADIR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never stayed! Left right after we saw the room. Stopped at the front and informed the desk.
Stayed 1 night in Oct 2025

2/10 Terrible

Clayton

Disliked: Cleanliness, staff & service
Room was dirty - visible poop stains on the seat. Stains on the pillows and sheets. Musty smell throughout. There’s a sign at reception saying the property is 100% smoke free, which is hilarious since you’re greeted by nothing but weed smoke everywhere in the building. There’s no elevator and the stairwell is sketchy. The deadbolt on the room door doesn’t work. The room door has a clear inch opening under it, which makes it very uncomfortable. Booked for two nights, ended up staying one - just couldn’t fathom staying another night. Also, photos make you think it’s okay- do not fall for it like I did.
Stayed 2 nights in Oct 2025

4/10 Poor

Taylor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Tomeka

Stayed 1 night in Sep 2025

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Baldish

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

MICHAEL, baltimore

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Burt

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
You are walking distance to food, dollar tree, family dollar, auto zone shopping center and they have laundry facilities on site.
Stayed 2 nights in Aug 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Aug 2025

2/10 Terrible

Angela

Travelled with family and small children
Disliked: Amenities
The bedding was stained and had burn holes in it. There were black specks all over the bedspreads that we thought might be bed bugs. Bathroom mirror was filthy and floors were sticky. Smells of smoking in various areas even though it’s a non-smoking property. Pool was closed and vending and ice machines were all broken. It was so miserable that we didn’t stay but 5 minutes, we left the premises and sought a refund. This hotel gets a deplorable rating.
Stayed 1 night in Aug 2025

10/10 Excellent

Alita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet.very peaceful place to stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Aimee

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Would Not Stay Again Only Due to the Other Guests

The actual room is a typical room for a low-cost hotel. The staff is very friendly and helpful. However, the actual hotel is in pretty bad shape. You can tell that it was gorgeous back in its day. The pool is amazing. My kids played there non-stop. However, everything else in the hotel is falling apart. None of the ice machines work. There’s no breakfast area or gym. There’s definitely a smell in the hallways. Many of the hotel doors are broken (not the ones that go to your actual room, but the ones going outside or to other parts of the hotel). There’s a lot of people hanging out drinking and/or smoking, or screaming profanities (that part was extra sad…I didn’t feel unsafe, but my 3-yr-old had a lot of questions). Honestly, for the price, I would stay there again if it wasn’t for the other guests. The other guests make the place a tough spot. I had two separate guests ask me to their rooms in front of my toddler. WILD.
Stayed 1 night in Jun 2025

2/10 Terrible

Pamela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place. I got there and the place was surrounded by people just standing outside. Inside the facility was noisy and a bit dirty, the hallways were dirty and i dont think they have AC in the building, it was so hot inside. The property smells awful. I planned to stay there for 2 night but i left 5 minutes after checking in. The place made me feel unsafe and i just couldnt stand the smell. I would not recommend this to absolutely anyone.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst mistake I have made recently is to book this hotel. It is filthy, unsafe and seems to be a place that often has hourly customers. I actually left the property and booked rooms at a Holiday Inn Express.
Stayed 1 night in Jul 2025

4/10 Poor

EDWARD

Business traveller
Disliked: Property conditions & facilities

This place is a dump

No A/C in the lobby in July, doors open, check-in counter is all behind glass similar to a prison, lobby & room reeked of pot/marijuana, wall thermostat didn't work, bar by pool is closed, no ice machines (in July). Went to counter at about 9:15 PM, no one was there. Prostitute/drug addicts walking around outside the hotel in parking lot.
Stayed 1 night in Jul 2025

8/10 Good

Selene

Liked: Amenities, property conditions & facilities
Yes is good
Stayed 2 nights in Jul 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
If you like drugs, this is your place.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage all over outside. Somebody begging for money. Dirty room
Stayed 2 nights in Jul 2025