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Grand Hotel Haikou (Managed by Accor)

4.5 star property

Photo gallery for Grand Hotel Haikou (Managed by Accor)

Exterior
Lobby
Deluxe Suite, 1 King Bed
Beach nearby
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$162
includes taxes & fees
1 Apr - 2 Apr

Explore the area

View map
256 Binhai Road, Xiuying District, Haikou, Hainan, 570311
  • Place, Hainan International Convention and Exhibition Center
    ‪14 min walk‬
  • Place, Holiday Beach
    ‪4 min drive‬
  • Place, Haikou Arcade Street
    ‪18 min drive‬
  • Airport, Haikou (HAK-Meilan Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Oceanfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Ocean View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Garden view

Superior Room, 1 King Bed

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Garden view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds, Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

About the area

Haikou

At Grand Hotel Haikou (Managed by Accor), you'll be connected to the convention centre and 3.2 km (2 mi) from Holiday Beach. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .The fine-dining restaurant, 悦雅轩, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, free kids' club, gym and outdoor tennis court. 26146 square feet (2429 square metres) of event facilities include 6611 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Xiuying hotel include Hainan West Coast Golf Course and Meishi Mayflower International Golf Club.

What's nearby

  • Hainan International Convention and Exhibition Center - 14 min walk - 1.2 km
  • Holiday Beach - 4 min drive - 4.0 km
  • Hainan West Coast Golf Course - 6 min drive - 6.5 km
  • Meishi Mayflower International Golf Club - 8 min drive - 8.3 km
  • Haikou Arcade Street - 18 min drive - 20.8 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 44 min drive

Restaurants

  • ‪Crystal Jade - ‬5 min drive
  • ‪哲平鳗满 - ‬4 min drive
  • ‪威士忌博物館 - ‬4 min drive
  • ‪Happy Coast - 欢乐海岸 - ‬5 min drive
  • ‪KFC 肯德基 - ‬9 min drive

About this property

Grand Hotel Haikou (Managed by Accor)

Grand Hotel Haikou (Managed by Accor) offers its guests a full-service spa, hot springs, and an outdoor tennis court. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 6611 meeting rooms. Event space at this hotel measures 26146 square feet (2429 square metres) and includes a conference centre. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury Grand Hotel Haikou (Managed by Accor). An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Haikou hotel is smoke free.

  • 320 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 26146 sq ft of conference space
  • 2429 sq. m of conference space
  • Built in 2012
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Grand Hotel Haikou (Managed by Accor) offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including hydrotherapy.

There are 2 indoor/outdoor hot springs open between 9:00 AM and 10:00 PM. The temperature in the hot springs is set to 84°F.

Similar properties

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Hilton Haikou
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 124 reviews
The price is NZ$153
includes taxes & fees
23 Mar - 24 Mar
Hilton Haikou

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 to 150 for adults and CNY 90 to 150 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 咖啡1907
  • 悦雅轩

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6,611 meeting rooms
  • Conference centre (26,146 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 29 ºC
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities will be closed during September:
  • One of the swimming pools
  • Children's club
  • Hot springs

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel Haikou (Managed by Accor)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 150 to 150 for adults and CNY 90 to 150 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Hot springs access available from 9:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Haikou Shangri-La
Shangri-La Haikou
Shangri-La Hotel Haikou
Shangri La Hotel Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri La Haikou
Shangri La Hotel Haikou
Haikou Managed By Accor Haikou
Grand Hotel Haikou (Managed by Accor) Hotel
Grand Hotel Haikou (Managed by Accor) Haikou
Grand Hotel Haikou (soon to be Fairmont Haikou)
Grand Hotel Haikou (Managed by Accor) Hotel Haikou

Frequently asked questions

What is the cancellation policy at Grand Hotel Haikou (Managed by Accor)?

Grand Hotel Haikou (Managed by Accor) offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Haikou (Managed by Accor)?

As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Haikou (Managed by Accor) on 1 Apr 2026 start from NZ$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Haikou (Managed by Accor)?

Yep, Grand Hotel Haikou (Managed by Accor) has a free self car park.

Are there any beaches close to Grand Hotel Haikou (Managed by Accor)?

The closest beach to Grand Hotel Haikou (Managed by Accor) is Holiday Beach (4.2 km).

Is there a spa on site at Grand Hotel Haikou (Managed by Accor)?

Yep, there is an onsite spa at Grand Hotel Haikou (Managed by Accor).

Does Grand Hotel Haikou (Managed by Accor) have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Grand Hotel Haikou (Managed by Accor)?

Grand Hotel Haikou (Managed by Accor) features a full-service spa, an outdoor pool and an indoor pool.

What makes Grand Hotel Haikou (Managed by Accor) a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Hotel Haikou (Managed by Accor).

Is Grand Hotel Haikou (Managed by Accor) family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Grand Hotel Haikou (Managed by Accor) is a hit with families.

Does Grand Hotel Haikou (Managed by Accor) serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hotel Haikou (Managed by Accor)?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hotel Haikou (Managed by Accor)?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Haikou (Managed by Accor)?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Haikou (Managed by Accor)?

No, pets and service animals are not allowed.

Grand Hotel Haikou (Managed by Accor) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 63 reviews
Rating 8 - Good. 22 out of 63 reviews
Rating 6 - Okay. 6 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeng Wave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very nice and service very good
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin, Vienna

Stayed 4 nights in Jun 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with sea views

The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Stayed 1 night in Jun 2020

8/10 Good

Qiong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Stunning hotel but service is lacking

Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

IN SUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Kheng Hiang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property next to the beach

Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
Stayed 6 nights in Feb 2019

8/10 Good

James, Harbin, CN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the class of Shangri-La you would expect

Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.
Stayed 1 night in Jan 2019

8/10 Good

Eric, paris

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.
Stayed 1 night in Aug 2018

10/10 Excellent

Andrew, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but too far from old town.

Really great stay. Beautiful surrounding, great staff. Nice view.
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

NIce Hotel But Too Far from CBD

Though the booking through Expedia.com is convenient, but the admin is inflexible, no breakfast provided for such price as compared to a similar category of hotels in Wenchang & Sanya. Too far from CBD areas, thus additional transportation expenses incurred. Wifi not functioning steady and well.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Friendly and high professional service. highly recommended.

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

Amazing facilities and amenities and superb service! Absolutely one of the best hotels I've ever stayed in!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel! Excellent service. Only stayed there for one day. Wish can stay longer.

10/10 Excellent

King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sin Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CW, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall Experience

I'm generally very satisfy with the experience . The area that need to improve is the room service, one morning the staff forget to include butter when serving breakfast in the room, the next day no tea strainer and the next forget to include milk for adding into the tea. What the staff need is a check list .

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel clean comfortable

Clean and comfotable room Good service, nice view But its inconvenient that i need to take taxi every time when i go out. Also, no restaurant outside the hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent beach resort in Haikou

Stayed three nights. We had stayed at the Shangri-La Bangalore a few nights before, and that hotel was superior in most respects. Beautiful grounds, excellent service in the lounge and at the concierge. Most staff had good English skills compared to other businesses in the area. Rooms are very spacious and well appointed. Rooms have air purifiers to account for most guests ignoring no smoking policy. Worked ok, but room still smelled. Like many of the large resort hotels in the area, the place felt almost too empty. Breakfast was not as good as other hotels in the area, from an American point of view.

6/10 Okay

Man

Liked: Cleanliness, staff & service, room comfort

nice hotel with private beach and huge property. S

Good but not far from excellent on everything. Require to pay additional RMB20 to taxi driver in order for them to come to this remote area.