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Hakodate Kokusai Hotel

4.0 star property

Photo gallery for Hakodate Kokusai Hotel

Hot springs/mineral springs
Hot springs/mineral springs
Hot springs/mineral springs
4 restaurants, breakfast served
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$125
31 Mar - 1 Apr

Explore the area

View map
5-10 Otemachi, Hakodate, Hokkaido, 040-0064
  • Place, Hakodate Morning Market
    ‪5 min walk‬
  • Place, Ekini Fish Market
    ‪6 min walk‬
  • Place, Kanemori Red Brick Warehouse
    ‪8 min walk‬
  • Airport, Hakodate (HKD)
    ‪12 min drive‬

Room options

View all photos for Premium King (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium King (Non-smoking)

8.8 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Twin (Non-smoking)

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premium Japanese Twin (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Japanese Twin (Non-smoking)

8.0 out of 10
Very good
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premium Triple (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Triple (Non-smoking)

9.0 out of 10
Wonderful
(19 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Standard Queen A (Smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen A (Smoking)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Queen A (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen A (Non-smoking)

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Queen B (Non-smoking)

Standard Queen B (Non-smoking)

Standard Queen B (Non-smoking)

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Non-smoking)

9.6 out of 10
Exceptional
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double (Smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Smoking)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room (Non-smoking)

Superior Family Room (Non-smoking)

Superior Family Room (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Japanese Family Room (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Japanese Family Room (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Large Single Beds and 1 Single Futon

View all photos for Standard Connecting Twin Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Connecting Twin Non Smoking

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Standard Connecting Twin Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Connecting Twin Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Premium Connecting Twin Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Connecting Twin Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 9
  • 4 Large Single Beds

View all photos for Standard twin A Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard twin A Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room A Non-Smoking

View from room

Standard Triple Room A Non-Smoking

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room A Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room A Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room A Smoking

View from room

Standard Triple Room A Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room B Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room B Non-Smoking

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room B Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room B Non-Smoking

8.0 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room B Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room B Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room B Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room B Smoking

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Deluxe Corner Twin, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Corner Twin, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Corner Twin, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Corner Twin, Smoking

  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Family Twin, Non Smoking

Deluxe Family Twin, Non Smoking

Deluxe Family Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds

View all photos for Japanese Family Triple, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Japanese Family Triple, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds and 1 Single Futon

View all photos for Imperial Suite (Non-smoking)

Imperial Suite (Non-smoking)

Imperial Suite (Non-smoking)

  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Baby&Kids Room, Non Smoking

Baby&Kids Room, Non Smoking

Baby&Kids Room, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Premium King Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium King Room - Non-Smoking

  • Sleeps 2

View all photos for Premium Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Premium Japanese Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Japanese Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Premium Triple Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Triple Room - Non-Smoking

  • Sleeps 3

View all photos for Premium Connecting Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Connecting Room - Non-Smoking

  • Sleeps 5

View all photos for Standard Queen Room A - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room A - Smoking

  • Sleeps 2

View all photos for Standard Queen Room A - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room A - Non-Smoking

  • Sleeps 2

View all photos for Standard Connecting Room - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Connecting Room - Smoking

  • Sleeps 4

View all photos for Standard Connecting Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Connecting Room - Non-Smoking

  • Sleeps 4

View all photos for Standard Double Room - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Double Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room A Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room A Smoking

  • Sleeps 3

View all photos for Standard Twin Room A Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room A Non-Smoking

  • Sleeps 3

View all photos for Standard Twin Room B - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room B - Smoking

  • Sleeps 3

View all photos for Standard Twin Room - B-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - B-Non-Smoking

  • Sleeps 3

View all photos for Run Of House

In-room safe, desk, blackout curtains, iron/ironing board

Run Of House

  • Sleeps 1

View all photos for Deluxe Corner Twin Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Corner Twin Non-smoking

  • Sleeps 2

View all photos for Deluxe Corner Twin Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Corner Twin Smoking

  • Sleeps 2

View all photos for Deluxe Family Twin Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Family Twin Non-smoking

  • Sleeps 4

View all photos for Imperial Suite

In-room safe, desk, blackout curtains, iron/ironing board

Imperial Suite

  • Sleeps 2

View all photos for Baby & Kids Room Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Baby & Kids Room Non-Smoking

  • Sleeps 3

View all photos for Standard Queen Room B

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room B

  • Sleeps 2

View all photos for Superior Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Japanese Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Japanese Family Room

  • Sleeps 4

About the area

Hakodate

At Hakodate Kokusai Hotel you'll be within a short 5-minute stroll of Hakodate Morning Market and Hakodate Seikan Renrakusen Memorial Museum Mashumaru. Highlights at this hotel include 4 restaurants, a full-service spa and a bar/lounge. .A pampering day can include massages along with access to the hot springs/mineral springs. The restaurant, Vue mer, is open for dinner. Sky Lounge Le Mont Gagyu is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Near this 4-property class Hakodate hotel, you'll find Fort Goryokaku.

What's nearby

  • Hakodate Morning Market - 5 min walk - 0.4 km
  • Ekini Fish Market - 6 min walk - 0.6 km
  • Kanemori Red Brick Warehouse - 8 min walk - 0.7 km
  • Hakodate City Hall - 9 min walk - 0.8 km
  • Hakodate Ropeway - 17 min walk - 1.5 km

Getting around

  • Shiyakusho Mae Station - 6 min walk
  • Hakodate Station - 8 min walk
  • Hakodate (HKD) - 27 min drive

Restaurants

  • ‪ラッキーピエロ - ‬6 min walk
  • ‪北の番屋 - ‬5 min walk
  • ‪コメダ珈琲店函館ベイエリア店 - ‬5 min walk
  • ‪ラウンジ ル･アーブル - ‬6 min walk
  • ‪湯上がり処 ステラ ラウンジ - ‬4 min walk

About this property

Hakodate Kokusai Hotel

As a guest of Hakodate Kokusai Hotel, you'll find a full-service spa and hot springs. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hakodate Kokusai Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hakodate hotel.

  • 1 building
  • 435 guestrooms or units
  • 13 levels
  • 4 dining venues
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hakodate Kokusai Hotel offers 435 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,800 to 3,800 for adults and JPY 2,600 to 2,600 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Azalea
  • Le HAVRE
  • Matsumae
  • Sky Lounge Le Mont Gagyu
  • Vue mer

Things to do

  • 3 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 388 square feet of conference space

Full-service spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Massage
  • Outdoor hot spring
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 13 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 to 3800 for adults and JPY 2600 to 2600 for children
  • Self-parking fee: JPY 1000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, UnionPay QuickPass and WeChat Pay
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay, UnionPay QuickPass and WeChat Pay. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakodate Kokusai
Hakodate Kokusai Hotel
Kokusai Hakodate
Kokusai Hotel
Kokusai Hotel Hakodate
Kokusai Hotel
Hakodate Kokusai
Hotel Hakodate Kokusai Hotel Hakodate
Hakodate Hakodate Kokusai Hotel Hotel
Hotel Hakodate Kokusai Hotel
Hakodate Kokusai Hotel Hakodate
Kokusai
Hakodate Kokusai Hotel Hotel
Hakodate Kokusai Hotel Hakodate
Hakodate Kokusai Hotel Hotel Hakodate

Frequently asked questions

What is the cancellation policy at Hakodate Kokusai Hotel?

Hakodate Kokusai Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hakodate Kokusai Hotel?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Hakodate Kokusai Hotel on 31 Mar 2026 start from NZ$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hakodate Kokusai Hotel?

Yep, Hakodate Kokusai Hotel has a self car park with in/out privileges for JPY 1000 per day. A self car park is also available, for a fee.

Is there a spa on site at Hakodate Kokusai Hotel?

Yep, there is an onsite spa at Hakodate Kokusai Hotel. You'll enjoy services like massages.

Does Hakodate Kokusai Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hakodate Kokusai Hotel?

No, Hakodate Kokusai Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hakodate Kokusai Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hakodate Kokusai Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hakodate Kokusai Hotel?

No, pets are not allowed.

Hakodate Kokusai Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1004 reviews
Rating 8 - Good. 305 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tsung-Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

mark

Liked: Cleanliness, staff & service, amenities
checkin took a bit of time
Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
This hotel is in an excellent area, close to the train station, fish market, churches and Christmas tree. The room was great and so was breakfast. They even let me borrow an umbrella for the day. Staff is fantastic! Definitely recommend this hotel for its location, service and affordability.
Stayed 2 nights in Dec 2025

8/10 Good

ATSUNOBU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

S.

Liked: Cleanliness, amenities, property conditions & facilities
True four star hotel experience in laid back fishing village Hakodate! Grand lobby, cafe with exclusive tea offerings, several world class restaurants on-site with renowed chefs (that locals would come for special occasions). Osen is on penthouse of the tallest building and offers free hokkaido fruit and milk popsicles to cool off in the after bath lounge area. But condition of osen is extremely dated. Sad that it doesn't really highlight the great view that the outdoor bath would have (in fact it is wasted). I think renovation for this old building might be prohibitvely expensive. Rooms can be large and nicely refurbished in very classy style. West wing has some 500 sq ft plus room that features a huge circular window giving panoramic view of mont hakodate, red brick warehouses, and the bay/harbour. Buffet breakfast is grand, has great food selection, but management appears to be too old school. They just don't seem to "get" modern buffet management. Should take some note from Premier Cabin or JR Inn. Overall just thankful for sustaining an affordable 4 star experience in the Heart of Hakodate.
Stayed 1 night in Nov 2025

10/10 Excellent

Hisako

Liked: Cleanliness, property conditions & facilities
Rooms are comfortable size
Stayed 2 nights in Nov 2025

10/10 Excellent

MARIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの対応、部屋の広さや使い勝手、朝食、ロビーなどの空間がゆったりしてて良かった
Stayed 1 night in Nov 2025

8/10 Good

YUKIKO

Travelled with family
Liked: Staff & service, amenities
スタッフは挨拶も対応も丁寧で親切でとても良かったです。三泊しましたが、朝食は和洋中バイキングの他、和食店も選べて美味しく、両方利用させていただきました。大満足です。 お部屋も広くてトリプルベッドでよく眠れました。ただ、お部屋の暖房排気口の周りや柱の上部の角に埃がついていたのが気になりました。
Stayed 3 nights in Nov 2025

6/10 Okay

Ebrahim

Stayed 2 nights in Nov 2025

10/10 Excellent

Izumi

Travelled with group
Liked: Cleanliness, staff & service, amenities
The clean room, the friendly staff, the enjoyment of bath on the top floor, and the fantastic breakfast made our stay excellent. This was our second time to stay at your hotel and we were very satisfied with it.
Stayed 3 nights in Nov 2025

10/10 Excellent

RYOSHI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1階のレストランでの夕食の対応がとても良い感じでした 私達は昼食を重いものを食べてしまいお夕飯はどうしょつか考えていました 軽い物を希望しました お忙しいのにいろいろ考えて下さいました　お名前は分からずお礼までありがとうございました 次の日も楽しく見学が出来ました また機会がありましたら是非泊まりたいと思います
Stayed 2 nights in Nov 2025

10/10 Excellent

Byung Chul

Liked: Cleanliness, staff & service, amenities
Every thing was excellent Especially onsen on top floor
Stayed 2 nights in Nov 2025

8/10 Good

masahiro

Stayed 2 nights in Nov 2025

10/10 Excellent

Riko

Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie Ung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was very helpful to tend to our needs.
Stayed 5 nights in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

Jiacheng

Stayed 2 nights in Oct 2025

8/10 Good

Jennette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay and enjoyed the hotel buffet breakfast (great if you want to build your own seafood rice bowl) and the Japanese style breakfast that was offered. The room’s AC was cold and we also tried out the public onsen. After the onsen, you can enjoy a free popsicle, which was a nice touch. The hotel is ~10 minute walk to the JR station. The only downside we noticed is the bathroom in the hotel room kept smelling like sewage and was not very pleasant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hiroyuki

Stayed 1 night in Oct 2025

8/10 Good

REIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the hotel. Breakfast in both the regular buffet and Japanese meal were awesome, but the wait for the buffet was long. The hotel was in a great location for all sightseeing in the area. It would be nice to have recycling boxes in the rooms to collect paper and bottles.
Stayed 3 nights in Oct 2025

6/10 Okay

Mr. YUTTHAPHON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check-in staff were rude and did not provide adequate advice. Some of the towels were old and had lipstick marks. There was no bellboy.
Stayed 1 night in Oct 2025

4/10 Poor

mikami

Stayed 1 night in Oct 2025

8/10 Good

KIMIYO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
観光
Stayed 1 night in Oct 2025

8/10 Good

MARIKO

Stayed 1 night in Sep 2025