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Hotel Zagakukan

2.5 star property
Hotel in Hakone with a 24-hour front desk

Photo gallery for Hotel Zagakukan

Executive Twin Room with Roof Top Open Air Bath | Bathroom
Exterior
Hallway
Superior Twin Room
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
642-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Gyokuren Shrine
    ‪9 min walk‬

Room options

View all photos for Deluxe Twin Room with Roof Top Open Air Bath

Deluxe Twin Room with Roof Top Open Air Bath | Bathroom

Deluxe Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private rooftop hot tub
Air conditioning
LCD TV
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Spring-water bath
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room with Roof Top Open Air Bath

Executive Twin Room with Roof Top Open Air Bath | Bathroom

Executive Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private rooftop hot tub
Air conditioning
LCD TV
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Spring-water bath
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Bathrobes
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Spring-water bath
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Bathrobes
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Spring-water bath
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Hakone

At Hotel Zagakukan you'll be within steps of Key Hiraga Museum and Hakone Hot Springs. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers a 24-hour front desk and a lift. There's also the convenience of free parking nearby. .Attractions within a 15-minute drive of this Yumoto hotel include Hakone Kowakien Yunessun and Fuji-Hakone-Izu National Park.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Toy Museum - 4 min walk - 0.4 km
  • Sounji Temple - 6 min walk - 0.5 km
  • Tamadare Falls - 7 min walk - 0.7 km
  • Gyokuren Shrine - 9 min walk - 0.8 km

Getting around

  • Hakone Yumoto Station - 6 min walk
  • Kowakidani Station - 10 min drive
  • Tokyo (HND-Haneda) - 104 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬2 min walk
  • ‪茶のちもと - ‬1 min walk
  • ‪山そば - ‬4 min walk
  • ‪箱根浪漫亭湯本店 - ‬2 min walk
  • ‪喫茶 マイアミ - ‬5 min walk

About this property

Hotel Zagakukan

Hotel in Hakone with a 24-hour front desk
Hotel Zagakukan offers its guests a lift. The front desk is open around the clock.

This Hakone hotel is smoke free.

  • 10 guestrooms or units
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Hotel Zagakukan offers 10 accommodations with a safe and complimentary bottles of water. 49-inch LCD televisions come with premium cable channels, first-run films and Netflix.

Bathrooms include a combined bath/shower unit, spring water baths, bathrobes and slippers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 300 metres

Conveniences

  • 24-hour front desk

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel ZAGAKUKAN Hotel
Hotel ZAGAKUKAN Hakone
Hotel ZAGAKUKAN Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hotel Zagakukan?

Hotel Zagakukan offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Zagakukan?

The closest beach to Hotel Zagakukan is Atami Sun Beach (14.9 km).

Are there hot tubs in the rooms at Hotel Zagakukan?

No, but there are spring water baths in the guestrooms.

Is there a free airport shuttle available at Hotel Zagakukan?

No, Hotel Zagakukan does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Zagakukan?

Check-in begins at 5:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Zagakukan?

No, only service animals are allowed.

Hotel Zagakukan Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 86 out of 100 reviews
Rating 8 - Good. 11 out of 100 reviews
Rating 6 - Okay. 2 out of 100 reviews
Rating 4 - Poor. 0 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location! Excellent service from friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Staff is very friendly and helpful. Onsen is clean and delightful. Great location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jamelah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place the room and how quiet it is
Stayed 2 nights in Sep 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, close to train station and walking distance to restraints. Very Quiet-the Zagakurkan was fully booked and we did not hear outside noise from anyone. The facility harboured a relaxing zen like atmosphere. The amenities in the room promoted a withdraw from the business of normal life. We would look to stay here again if we were in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuanchao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and friendly. Trying to best facilitate our needs. The room was new and well designed. Very modern but still sent vibes of traditional Japanese. Onsen was pretty enjoyable!
Stayed 1 night in Sep 2025

10/10 Excellent

KWANG SEOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very charming, and exceptionally clean. There are many restaurants and shops near by the hotel. Extremely convenient area with the bus and train station a few minutes away, to get to the various attractions.
Charming town. Street towards the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lovely rooms. Rooftop onsen was fantastic!
Stayed 2 nights in Aug 2025

10/10 Excellent

Vipanee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have an opportunity to visit the restaurant so can’t share a review on the dining. However, the bed comfort and room was superb. Great use of space planning for the room. Everything a traveler would need. Staff is friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Steph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely incredible and the amenities were fantastic. Although we visited in summer and the heat was extreme, the rooftop onsen was still a highlight. Sitting up there while looking up at the Hakone mountains was an unforgettable experience. Hotel is smal and intimate and we very highly recommend dining at the restaurant for an incredible sushi experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dharma

I would say the room is fantastic. One of the best layout. If I want to nitpick the parking
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and room was amazing. Very happy with our stay.
Stayed 1 night in May 2025

10/10 Excellent

Ryane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here. The hotel room was spacious and clean and the private onsen was amazing each night after miles of walking and hiking. If we ever come back to Hakone we would definitely stay here. Perfect location. Easy walk from the train and the hotel held our luggage before checkin so we could explore a bit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ram n, Stockton

Liked: Cleanliness, staff & service, property conditions & facilities
Private onsen
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my 1-night stay here. Friendly and helpful staff. I was able to leave luggage before check-in and after checkout. The hot spring spa was excellent. I’d definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Mar 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our experience at this hotel- we only stayed one night but wished we stayed longer! We booked the room that has a rooftop hot tub and it was absolutely perfect l. Beds were comfortable, room had tatami mat, and the hot tub was very private, also always full of fresh hot water! We look forward to returning one day!
Stayed 1 night in Mar 2025

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous accommodation in a beautiful area of Hakone, easy access to Hakone-Yumoto station for the bus and train services, and absolutely lovely staff. Room came with a private onsen bath and excellent amenities, highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the hotel was great! The private onsen was heaven!
Stayed 1 night in Jan 2025

10/10 Excellent

Nareg

Stayed 2 nights in Dec 2024