See all properties
Save

Marroad Hakone

3.0 star property

Photo gallery for Marroad Hakone

Hot springs
A restaurant with multiple tables set for dining, featuring chandeliers and large windows.
Bar (on property)
3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)
A courtyard with a water feature, a brick wall, and a glass door leading to an indoor dining area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar
  • Housekeeping
The current price is NZ$376
2 July - 3 July

Explore the area

View map
1320, Goura, Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪7 min walk‬
  • Place, Hakone Museum of Art
    ‪7 min walk‬

Room options

View all photos for 1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout curtains, soundproofing, iron/ironing board

1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for 1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout curtains, soundproofing, iron/ironing board

1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for 1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m

In-room safe, blackout curtains, soundproofing, iron/ironing board

1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m

  • 40 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for 3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)

In-room safe, blackout curtains, soundproofing, iron/ironing board

3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for 3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM

In-room safe, blackout curtains, soundproofing, iron/ironing board

3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for 3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for 2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for 2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)

In-room safe, blackout curtains, soundproofing, iron/ironing board

2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for 3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

You may also like

Ad
Interior entrance

Rakuten STAY TERRACE Hakone Kowakudani

Kowakudani
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
9.6 out of 10, Exceptional, 168 reviews
The price is NZ$427
5 July - 6 July
Rakuten STAY TERRACE Hakone Kowakudani

About the area

Hakone

Marroad Hakone places you steps from Hakone Meissen Antique Museum and within a 10-minute stroll of Hakone Gora Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Voyageur, serves French cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Each morning continental breakfast is served between 7:30 AM and 9:00 AM. There's also limited parking, along with the convenience of free train pick-up service. .Attractions within a 30-minute walk of this 3-property class Gora hotel include Hakone Open Air Museum and Ōwakudani.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Meissen Antique Museum - 3 min walk - 0.3 km
  • Hakone Gora Park - 7 min walk - 0.7 km
  • Hakone Museum of Art - 7 min walk - 0.7 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 10 min walk
  • Tokyo (HND-Haneda) - 104 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬3 min drive
  • ‪箱根餃子センター - ‬16 min walk
  • ‪鮨・天麩羅 風月 - ‬13 min walk
  • ‪奈可むら - ‬20 min walk
  • ‪自然薯農家レストラン 山薬宮城野本店 - ‬4 min drive

About this property

Marroad Hakone

Marroad Hakone offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at Marroad Hakone. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakone hotel is smoke free.

  • 45 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Marroad Hakone offers 45 accommodations with a safe and complimentary slippers. LED televisions come with digital channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Similar properties

Hot springs
HAKONE Setsugetsuka
Gora
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 328 reviews
The price is NZ$350
13 July - 14 July
HAKONE Setsugetsuka

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 6:00 PM
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tea Lounge
  • Voyageur

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Refrigerator

More

  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Marroad Hakone Hotel
Marroad Hakone
Marroad Hotel
Marroad Hakone Hotel
Marroad Hakone Hakone
Marroad Hakone Hotel Hakone

Frequently asked questions

What is the cancellation policy at Marroad Hakone?

Marroad Hakone offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marroad Hakone?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Marroad Hakone on 2 Jul 2026 start from NZ$376, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marroad Hakone?

Yep, Marroad Hakone has a free self car park. Onsite parking is limited.

Are there any beaches close to Marroad Hakone?

The closest beach to Marroad Hakone is Atami Sun Beach (17.4 km).

Does Marroad Hakone serve breakfast?

Yep, continental breakfast is served daily between 7:30 AM and 9:00 AM.

Is there a free airport shuttle available at Marroad Hakone?

No, Marroad Hakone does not offer an airport shuttle service.

Is there a bar or restaurant at Marroad Hakone?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Marroad Hakone?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Marroad Hakone?

No, only service animals are allowed.

Marroad Hakone Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 114 out of 336 reviews
Rating 8 - Good. 151 out of 336 reviews
Rating 6 - Okay. 50 out of 336 reviews
Rating 4 - Poor. 14 out of 336 reviews
Rating 2 - Terrible. 7 out of 336 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a shuttle to and from Gora station.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spatious
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott J

Liked: Cleanliness, property conditions & facilities
Close things we wanted to see and property has a nice onsen.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Rooms were s!all but clean. Happy hour offered with free drinks.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, how quiet, and clean it was
Stayed 1 night in May 2025
Verified

8/10 Good

Dong Yan

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast no outdoor siting is a wasted
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CHI WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is recently decorated and room is very clean and tidy
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

HEAVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alexis

Liked: Amenities, property conditions & facilities
The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience ever
Stayed 1 night in May 2025
Verified

8/10 Good

Chanphen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, I especially like the onsen. The staff were nice and helpful. Breakfast and dinner were ok and a little overpriced, there was also no variety to choose from.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Jesse

Liked: Property conditions & facilities
Very pleased. Breakfast was an extraordinary value
Stayed 1 night in Feb 2025
Verified

8/10 Good

Edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice staff but very very old hotel. Wouldn't go again!
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Ana Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for the actual onsen installations.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Hon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in the beautiful mountainous area, my room had an amazing view. The hosts were very accommodating, I was allowed to check in earlier on the day of arrival. The onsen was great! The minus about the Gota area is that it’s not offering a lot of dining places. However, the hotel has the restaurant. The food was delicious! I had a great time during my stay!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sehoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marroad Hakone

The hotel was so nice and clean, though the shuttle service ends early in the evening at 6pm,
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
We liked that it had an indoor and outdoor onsen. We didn’t make dinner reservations before arriving but they accommodated us by giving us a simplified dinner menu that did not require prep. Thank you!
Stayed 1 night in May 2024
Verified

10/10 Excellent

jon

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Sai Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable