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Tsumugi

Property class: 2.5

Photo gallery for Tsumugi

A traditional Japanese onsen with wooden beams, large windows, and a hot spring bath.
A staircase with red carpeted steps, metal railings, and a wooden handrail.
A room with a wooden floor, a stone wall, and a wooden partition.
A hotel room with two beds, a wooden headboard, a large window, and a view of the sea.
A modern building with multiple floors, large windows, and a well-maintained garden with rocks and shrubs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Air-conditioning
  • Housekeeping
The current price is NZ$434
24 Aug - 25 Aug

Explore the area

View map
1322-23 Gora, Hakone, Kanagawa, 2500408
  • Place, Sengokuhara Onsen
    ‪2 min walk‬
  • Place, Ōwakudani
    ‪5 min walk‬
  • Place, Hakone Gora Park
    ‪5 min drive‬

Room options

View all photos for Room

Premium bedding, down duvets, in-room safe, soundproofing

Room

  • Sleeps 3

View all photos for Japanese Style Twin Room

Japanese Style Twin Room

Japanese Style Twin Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Japanese Style Twin Room

Deluxe Japanese Style Twin Room

Deluxe Japanese Style Twin Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Western Style Twin Room

A hotel room with two beds, each with white bedding and a maroon throw blanket. The room features a textured wall and a wooden headboard.

Western Style Twin Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Room

Premium bedding, down duvets, in-room safe, soundproofing

Room

  • Sleeps 5

View all photos for Western Style Standard

Premium bedding, down duvets, in-room safe, soundproofing

Western Style Standard

  • Sleeps 3
  • 2 Single Beds

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About the area

Hakone

At Tsumugi you'll be within just a 5-minute stroll of Ōwakudani and within 30 minutes of Hakone Gora Park. Highlights at this hotel include a full-service spa and in-room LCD TVs. .This hotel has free WiFi in public areas, a terrace and a garden. Plus you'll find barbecues and a vending machine. There's also the convenience of free self parking. .With a stay at this Gora hotel, you'll be 2.5 km (1.5 mi) from Hakone Kowakien Yunessun and 3.1 km (1.9 mi) from Hakone Open Air Museum.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Sengokuhara Onsen - 2 min walk - 0.2 km
  • Ōwakudani - 5 min walk - 0.4 km
  • Hakone Gora Park - 5 min drive - 2.3 km
  • Hakuundo Chaen - 5 min drive - 2.3 km

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Tokyo (HND-Haneda) - 138 min drive

Restaurants

  • The Hakone Open-Air Museum Café
  • ‪箱根餃子センター - ‬5 min drive
  • ‪ダイニングはこね - ‬4 min drive
  • ‪鮨・天麩羅 風月 - ‬5 min drive
  • ‪CAFE Ryusenkei - ‬5 min drive

About this property

Tsumugi

As a guest of Tsumugi, you'll find a full-service spa and hot springs. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at Tsumugi. Self parking is free.

Smoking is allowed in designated areas at this Hakone hotel.

  • 8 guestrooms or units
  • Front desk (limited hours)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
Tsumugi offers 8 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs open between 3:00 PM and 9:00 PM.

Similar properties

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HAKONE Setsugetsuka
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 336 reviews
The price is NZ$414
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Hot spring

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:00 PM
  • Hot springs water temperature - 42 ºC
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Hot springs access available from 3:00 PM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

TSUMUGI Resort Hakone
TSUMUGI Hakone
TSUMUGI Hotel
TSUMUGI Hakone
TSUMUGI Hotel Hakone

Frequently asked questions

What is the cancellation policy at Tsumugi?

Tsumugi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tsumugi?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Tsumugi on 24 Aug 2026 start from NZ$434, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tsumugi?

Yep, Tsumugi has a free self car park.

Are there any beaches close to Tsumugi?

The closest beach to Tsumugi is Atami Sun Beach (17.3 km).

Is there a spa on site at Tsumugi?

Yep, there is an onsite spa at Tsumugi.

Is there a free airport shuttle available at Tsumugi?

No, Tsumugi does not offer an airport shuttle service.

What time are check-in & check-out at Tsumugi?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Tsumugi?

No, only service animals are allowed.

Tsumugi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 8 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

gao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs. We like here
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

naomi

Liked: Cleanliness, staff & service, property conditions & facilities
ロビーや部屋の内装は綺麗でアメニティも充実していて温泉もとても良く、スタッフにも良くして頂けて、満足してます。 1点だけ改善して頂きたいのはロビーにあるコーヒーマシーンが使えなかったので、インスタントのブラックコーヒーの粉末もあると嬉しかったです。 両親の金婚式に連れていきましたが、大変喜んでいました。また機会があれば宿泊したいです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dangel

Liked: Cleanliness, amenities, property conditions & facilities
Zuvorkommend, freundlich und immer darauf bedacht den Wünschen und Ansprüchen des Gastes unaufgefordert entgegen zu kommen. Ein großartiges Erlebnis !
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

宏卓

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お湯が最高。スタッフの対応もとてもよい。 18：45開始指定の夕食で、最初の料理(前菜)の提供が19：00。これは遅い。 料理は朝夕、量・質ともによかった。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities
Wer traditionelle japanische Kultur erleben will, ist hier genau richtig. Egal ob Badekultur in den nach Geschlechtern getrennten Räumlichkeiten inkl. heißer Quellen, das inklusive traditionelle Mehrgänge Menü sowohl zum Frühstück als auch Abendessen, oder auch die Gewohnheit, die Schuhe schon am Eingang auszuziehen - hier stimmt alles. Und das Personal ist Mega bemüht und Dank Translator App konnten wir sehr gut kommunizieren. Der Koch hat, nachedem wir am Check-Inn gesagt haben, dass ein Gast Veganer ist, innerhalb kurzer Zeit für alle Abende und Frühstück eas tolles, traditionell japanisches gezaubert. Auch, wenn wir erst mühsam erklären mussten, was vegan bedeutet🤗 Einzig wer gerne eine eigene Dusche auf dem Zimmer hätte, oder eine europäische Frühstücksvariante sucht, ist hier falsch.
veganes Hauptgericht links, regulär rects
Heiße Quellen in Hakone
reguläres Frühstück
reguläre Vorsprisr
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

異次元の感動の料理に驚き

今まで食べたことがないような料理が満載でした。味にうるさい妻も大変喜んでました。掃除もきれいに行き届いてました。夏ですと、大文字の山焼きがきれいに見えるそうです。
Stayed 1 night in Jan 2025
Verified review

8/10 Good

みき

Liked: Staff & service
温泉は気持ちよかったです
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

つむぎ

周りの環境もスタッフもいい感じでした。
Stayed 1 night in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
アットホームで温かい旅館。
Stayed 1 night in Jan 2019
Verified review

8/10 Good

hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
見晴らしの良いお宿でした。従業員の方も丁寧でアットホームな感じが好感を持てました。お部屋も広々としており快適でした。お風呂は源泉掛け流しという事で少し熱めで気持ちよかったです。作りは全体的に簡素で露天風呂があったらな、という感じでした。ハイシーズンとは言え、素泊まりにしてはちょっと高かったかなという感想です。
Stayed 1 night in Nov 2018
Verified review

8/10 Good

しんのすけ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋、食事、お風呂、おもてなし、全て良し。洗面所の照明が暗すぎかなぁ。
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Saori

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025