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Barceló Hamburg

4.5 star property
Luxury hotel connected to a shopping centre in Hamburg with a restaurant

Photo gallery for Barceló Hamburg

Meeting facility
Interior
Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$234
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Ferdinandstrasse 15, Hamburg Altsadt, Hamburg, HH, 20095
  • Place, Inner Alster Lake
    ‪1 min walk‬
  • Place, Jungfernstieg
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (Deluxe)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(89 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bathrobes
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (with extra bed)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (with extra bed)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (2+1)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (2+1)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

Deluxe Room (deluxe)

  • Sleeps 2

View all photos for Deluxe Room With View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room With View

  • Sleeps 2

View all photos for Deluxe Room With Extra Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room With Extra Bed

  • Sleeps 3

View all photos for Deluxe Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Junior Suite

  • Sleeps 3

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

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About the area

Hamburg

Barceló Hamburg places you in the centre of Hamburg, connected to a shopping centre and within a short 5-minute stroll of Inner Alster Lake and Hamburger Kunsthalle. Highlights at this luxury hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a sauna, a conference centre and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4.5-property class Hamburg City Center hotel include Miniatur Wunderland and Hamburg Cruise Center.

What's nearby

  • Inner Alster Lake - 1 min walk - 0.2 km
  • Hamburger Kunsthalle - 3 min walk - 0.3 km
  • Moenckebergstrasse - 4 min walk - 0.4 km
  • Jungfernstieg - 6 min walk - 0.5 km
  • Hamburg City Hall - 8 min walk - 0.7 km

Getting around

  • Monckebergstrasse U-Bahn - 5 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 7 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Kofookoo Yam'Cha - ‬5 min walk
  • ‪Espresso House - ‬3 min walk
  • ‪Cafe Liebermann - ‬4 min walk
  • ‪Quan Do - ‬2 min walk
  • ‪Ginza Japanese Kitchen - ‬4 min walk

About this property

Barceló Hamburg

Luxury hotel connected to a shopping centre in Hamburg with a restaurant
Barceló Hamburg offers its guests a sauna and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3014 square feet (280 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Barceló Hamburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 193 guestrooms or units
  • 9 levels
  • Conference rooms
  • 3014 sq ft of conference space
  • 280 sq. m of conference space
  • Built in 2012
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Barceló Hamburg offers 193 accommodations with minibars and laptop-compatible safes. 37-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 29 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Sauna
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre (3,014 square foot of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night, plus a deposit of EUR 100 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Covered self-parking fee: EUR 29 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Barcelo Hamburg
Barcelo Hotel Hamburg
Hamburg Barcelo
Hotel Barceló Hamburg
Barceló Hamburg
Barceló Hamburg Hotel
Barceló Hamburg Hotel
Barceló Hamburg Hamburg
Barceló Hamburg Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Barceló Hamburg?

Barceló Hamburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Hamburg?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at Barceló Hamburg on 1 Mar 2026 start from NZ$234.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Hamburg?

Yep, Barceló Hamburg has a secured covered self car park for EUR 29 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Barceló Hamburg?

The closest beach to Barceló Hamburg is Övelgönne (6 km).

Is Barceló Hamburg family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Barceló Hamburg is a hit with families.

Does Barceló Hamburg serve breakfast?

You bet, buffet brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Barceló Hamburg?

No, Barceló Hamburg does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Hamburg?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Barceló Hamburg?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Barceló Hamburg?

Furry friends are welcome at Barceló Hamburg, with food and water bowls on offer.

Barceló Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1004 reviews
Rating 8 - Good. 344 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary Lynne

Stayed 1 night in Nov 2025

10/10 Excellent

Moira

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Not far from the station but not too close. Good for the lake and the shops. Friendly staff, nice breakfast and felt safe.
Stayed 2 nights in Oct 2025

8/10 Good

Kazunari

Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are amazing. Nothing is too much trouble and they are full of helpful advice about Hamburg. The room was huge and the bed super comfy
Stayed 3 nights in Oct 2025

10/10 Excellent

Tony

Stayed 2 nights in Oct 2025

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff
Stayed 3 nights in Oct 2025

8/10 Good

roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Oct 2025

10/10 Excellent

MOBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE STAY

GOOD ROOM .NICE STAFF JUNA AT RECEPTION WAS HELPFUL.HOUSEKEEPING OK.OVERALL GOOD LOCATION AND NICE STAY .
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very good overall experience. The hotel had friendly staff.. was clean.. breakfast had good options. The area was quiet and safe and had various restaurant choices. Also there was good transport nearby and shopping. Recommend.
Stayed 5 nights in Sep 2025

8/10 Good

Vinod

Stayed 8 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location in a safe area. Close to the rail station with direct access to the airport. Staff friendly and efficient.
Stayed 3 nights in Sep 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Andres

Stayed 1 night in Aug 2025

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized restaurant service. Helpful staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the perfect location for us. It provided easy access to the train station and the city center. It was also clean, our room was large, and the staff were friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that besides the very nice, well-lit, and clean rooms, the staff was out of the ordinary, polite, and helpful. I was quite impressed with the friendliness and the desire to help in any way possible. This makes a big difference when one is traveling. I would fully recommend this hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

David

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
It disheartens me to write this because the other Barcelo hotels in Valencia and Lanzarote have been much much better and have always gone above and beyond with their service, whenever we have stayed with them. Unfortunately, our stay in the Hamburg hotel was very different, to say the least. Positives : Room with modern fittings. Clean. Free room safe. Friendly staff. Great location. Negatives : Room phone not working and not repaired, so no use at all when needing to ask for help, using the phone. Key card (used for the power) taken by the cleaner(s) and not replaced until the second evening. The consequence of this was the room was overwhelmingly warm upon returning to the room. A 24 hour room service finishing at 10pm. The biggest disappointment was the hotel not replying to a direct message/request 48 hours before arrival. It has to be added that the Barcelo group are usually very prompt at responding. Overall, our stay was underwhelming. We booked the hotel on the quality of service we have had at the other Barcelo hotels.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great except the a/c did not work well. It never cooled off and the shower not being enclosed probably exacerbated this.
Stayed 1 night in Jul 2025

10/10 Excellent

Yew Shen

Stayed 1 night in Jun 2025

10/10 Excellent

odona

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Harry D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded Expectations

I love this hotel. I had a suite and it felt very luxurious, and it was on the top floor and it had a huge bathtub and I loved the colors in the textures. It was all very soothing.
Here’s the huge bathtub. It’s the biggest bathtub. I’ve ever seen in a hotel.
Everything was blonde wood and muted colors, and it just felt upscale
The lake is a half a block away. It’s beautiful. I walked around it every morning and also down by the river through the Parks. The hotel is beautiful beautifully located.
Stayed 6 nights in May 2025

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I loved the location of this hotel, and the breakfast was great. We booked last minute with no issues. Despite being so close to downtown it was not very noisy at night. The only thing that was alittle strange, and this may just be because I am an American, but there is no actual room for the shower. The toilet has a little room on its own, but the shower is out in the open in the room. The shower does have privacy tinting which is nice, I have just never been to a hotel with this. Overall, I would recommend this hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven, Bellevue

Stayed 4 nights in Jun 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely with great helpful staff! Location was excellent with things close by in all directions!
Stayed 5 nights in Jun 2025

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choice in Hamburg

Overall a solid experience. The accommodations were good for the price point. Had problems with the A/C the room was a bit warm at night. Bed was acceptable and we had plenty of room to move around. Breakfast had good choices and was overall a great experience. The location was great and we were able to get around without any issues. Highly recommend
Stayed 3 nights in Jun 2025