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Best Western Plus Hotel St. Raphael

Property class: 4

Photo gallery for Best Western Plus Hotel St. Raphael

A modern interior with a bar area, seating, and a reception desk.
A hotel with a prominent 'Best Western Plus' sign, multiple windows, and a restaurant on the ground floor.
A hotel dining area with tables and chairs, framed pictures on the walls, and large windows with curtains.
Bar (on property)
A hotel room with a double bed, two bedside lamps, a framed picture on the wall, and a modern headboard.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
The current price is NZ$167
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
Adenauerallee 41, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪10 min walk‬
  • Place, Hamburger Kunsthalle
    ‪13 min walk‬
  • Place, Hamburg City Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Junior Double Bed Suite

A hotel room with a desk, chair, and artwork on the wall.

Junior Double Bed Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

A hotel room with two beds, a desk, a chair, a small table, and a painting on the wall.

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, a table, and a painting on the wall.

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

A hotel room with a bed, a desk, a chair, a lamp, and a painting on the wall.

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a desk with a telephone, a mirror, and a picture on the wall.

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a double bed, two bedside tables, a wall-mounted lamp, a framed picture, and a window with curtains.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

A hotel room with two beds, a red carpet, a chair, a small table, and a painting on the wall.

Comfort Room, 1 Double Bed (Comfort Plus)

9.6 out of 10
Exceptional
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

A hotel room with a double bed, two bedside tables with lamps, a flat-screen TV, a painting on the wall, and red curtains.

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Hamburg

Best Western Plus Hotel St. Raphael places you in the centre of Hamburg, within just a 15-minute stroll of Moenckebergstrasse and Markthalle Hamburg. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Hamburg City Center hotel include Miniatur Wunderland and Elbe Philharmonic Hall.

What's nearby

  • Moenckebergstrasse - 10 min walk - 0.9 km
  • Alster Lakes - 11 min walk - 1.0 km
  • Hamburger Kunsthalle - 13 min walk - 1.2 km
  • Hamburg City Hall - 4 min drive - 2.0 km
  • Jungfernstieg - 4 min drive - 2.0 km

Getting around

  • Hamburg Central Station - 7 min walk
  • South Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Afiyet - ‬3 min walk
  • ‪Yemen Restaurant - ‬5 min walk
  • ‪As Urfa - ‬4 min walk
  • ‪Öz Urfa Kebap Salonu - ‬4 min walk
  • ‪Grand Cafe Back-Lava GmbH - ‬4 min walk

About this property

Best Western Plus Hotel St. Raphael

As a guest of Best Western Plus Hotel St. Raphael, you'll find a fitness centre, a terrace, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Plus Hotel St. Raphael also features gift shops/newsstands, a fireplace in the lobby, and room service (during limited hours). For a fee, parking is available.

This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Best Western Plus Hotel St. Raphael offers 118 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 17 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Electric bike charging
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Uncovered self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

Is parking available at Best Western Plus Hotel St. Raphael?

Yep, Best Western Plus Hotel St. Raphael has an uncovered self car park for EUR 17 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Hotel St. Raphael?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel St. Raphael on 25 Oct 2026 start from NZ$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Hotel St. Raphael?

The closest beach to Best Western Plus Hotel St. Raphael is inoffizieller FKK Strand (16.4 km).

Does Best Western Plus Hotel St. Raphael serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Plus Hotel St. Raphael?

No, Best Western Plus Hotel St. Raphael does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Hotel St. Raphael?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Hotel St. Raphael?

No, only service animals are allowed.

Best Western Plus Hotel St. Raphael Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 401 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 2 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Convenient location, clean and comfortable rooms, outstanding staff.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Hamburg. Close to Central railway station and easy walking distance to many restaurants, shops, Old Town etc.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay in a clean comfortable room. Pleasant staff especially in the bar in the evening. Good location for walking to city centre or to catch underground.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very helpfull staff in the reception.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great good location Efficient and friendly staff Spacious room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to public transportation and Hbf. Very friendly and helpful staff at front desk. Delicious breakfast in a lively dining room - very nice fitness center. Would definitely recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
our room was very clean, the staff were very helpful, we really enjoyed our stay
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and fiendly hotel, breakfast is fantastic
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was quiet, comfy and clean and the staff were very helpful
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room with a large en-suite. Friendly staff. Bar staff are great. Bar open from 5pm - 1am but snacks and drinks are available 24/7 opposite reception. Located about a 15 minute walk from city centre. Trains run frequently.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff friendly, location very convenient for train travel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round, no real complaints.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great as usual
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Not the nicest area but the hotel is great.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean, friendly place
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and efficient including reception staff, breakfast staff and the chambermaids. The man on reception who had been at the hotel for 25 years was fantastic and very good at hus job. He answered lots of our questions and made our stay extra special. Breakfast was first class. Would recommend the hotel.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff were very helpful, room was as described and the aircon was a pleasant amenity to have. Also within walking distance of Berliner Tor and Hauptbahnhof Süd, so the hotel was well connected to the airport and the city. Housekeeping was supposed to be daily but on a couple of days our room was not cleaned for reasons unbeknownst to us, the reception were able to provide clean towels at request however. Would happily stay here in future. Thank you.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In The Center Of The City

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Super fitness center
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the main station, with all the downsides there are to that. The room is very nice, the shower too, overall a good hotel
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Hotel was close to train station and subway
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean room
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good
Stayed 1 night in May 2025