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Best Western Premier Alsterkrug Hotel

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Best Western Premier Alsterkrug Hotel

Exterior
2 restaurants, breakfast, lunch, dinner served; German cuisine
Front of property
Fitness facility
Sauna, steam room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Gym
  • Breakfast available
The current price is NZ$239
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
Alsterkrugchaussee 277, Hamburg, HH, 22297
  • Place, Hagenbeck Zoo
    ‪8 min drive‬
  • Place, Hamburg Messe and Congress
    ‪10 min drive‬
  • Place, Reeperbahn
    ‪12 min drive‬
  • Airport, Hamburg (HAM)
    ‪4 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room With 1 Double Bed, Air-Conditioned, Free Wifi, Espresso Machine, Convertible Into Two Twin Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room With 1 Double Bed, Air-Conditioned, Free Wifi, Espresso Machine, Convertible Into Two Twin Beds

Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • Sleeps 2

Premium Room With 1 Double Bed, Garden View, Quiet Location, Free Wifi, Air-Conditioned, Espresso Machine

Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Pillow menu
  • Sleeps 2

1 Double Bed, Executive Room, Spacious Room, Free W-Lan, Espresso Machine, Air-Conditioned

Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • Sleeps 3

View all photos for Executive Room

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room

Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • Sleeps 3

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  • Free WiFi
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The price is NZ$189
includes taxes & fees
30 Nov - 1 Dec
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About the area

Hamburg

A luxury stay in Hamburg awaits you at Best Western Premier Alsterkrug Hotel. You'll be 5.3 km (3.3 mi) from Hagenbeck Zoo and 6.4 km (4 mi) from Hamburg Messe and Congress. Highlights at this hotel include 2 restaurants, a full-service spa and a bar/lounge. .A day of pampering can include access to the sauna and steam room. The restaurant, Restaurant Alsterkrug, serves German cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and sauna as well as access to rowing/canoeing and bike hire. 2669 square feet (248 square metres) of event facilities include 6 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4.5-property class Hamburg-Nord hotel include Reeperbahn and St. Pauli Piers.

What's nearby

  • Hagenbeck Zoo - 8 min drive - 5.3 km
  • Hamburg Messe and Congress - 10 min drive - 7.1 km
  • Miniatur Wunderland - 12 min drive - 8.9 km
  • Reeperbahn - 12 min drive - 8.4 km
  • Volksparkstadion - 12 min drive - 8.3 km

Getting around

  • Dakarweg Hamburg Station - 6 min drive
  • Alsterdorf U-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 6 min drive

Restaurants

  • ‪Sato Grillimbiss - ‬15 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Alsterdorfer Backhus - ‬15 min walk
  • ‪Braband - ‬2 min walk
  • ‪Alster-Grilleck - ‬3 min drive

About this property

Best Western Premier Alsterkrug Hotel

Luxury hotel with 2 restaurants and full-service spa
Best Western Premier Alsterkrug Hotel offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2669 square feet (248 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury Best Western Premier Alsterkrug Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 2669 sq ft of conference space
  • 248 sq. m of conference space
  • Built in 1985
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Best Western Premier Alsterkrug Hotel offers 106 accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Similar properties

Exterior
Holiday Inn Hamburg - City Nord by IHG
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$187
includes taxes & fees
16 Nov - 17 Nov
Holiday Inn Hamburg - City Nord by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 8 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Braband Bistro & Wein
  • Restaurant Alsterkrug

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Canoeing
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference centre (2,669 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Limited room service

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Uncovered self-parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 42 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash and mobile payments. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Alsterkrug
Alsterkrug Hotel
Best Western Alsterkrug
Best Western Premier Alsterkrug
Best Western Premier Alsterkrug Hamburg
Best Western Premier Alsterkrug Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Hotel Alsterkrug Best Western
Best Premier Alsterkrug
Best Western Premier Alsterkrug Hotel Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Best Western Premier Alsterkrug Hotel Hotel Hamburg

Frequently asked questions

Is parking available at Best Western Premier Alsterkrug Hotel?

Yep, Best Western Premier Alsterkrug Hotel has an uncovered self car park for EUR 8 per day. Onsite parking is limited.

How much does it cost to stay at Best Western Premier Alsterkrug Hotel?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Alsterkrug Hotel on 7 Dec 2025 start from NZ$238.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Premier Alsterkrug Hotel?

The closest beach to Best Western Premier Alsterkrug Hotel is Övelgönne (9.6 km).

Is there a spa on site at Best Western Premier Alsterkrug Hotel?

Yep, there is an onsite spa at Best Western Premier Alsterkrug Hotel. It has a steam room and a sauna.

What makes Best Western Premier Alsterkrug Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Best Western Premier Alsterkrug Hotel.

Does Best Western Premier Alsterkrug Hotel serve breakfast?

Yeah, buffet breakfast is on offer on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Best Western Premier Alsterkrug Hotel?

No, Best Western Premier Alsterkrug Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Premier Alsterkrug Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Premier Alsterkrug Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Premier Alsterkrug Hotel?

Cats and dogs are welcome at Best Western Premier Alsterkrug Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.