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Heikotel Hotel Windsor

Photo gallery for Heikotel Hotel Windsor

Daily buffet breakfast for a fee
Standard Double Room | Balcony
Bar (on property)
Suite, Hot Tub
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View map
Werner-Otto-Straße 10, Hamburg, HH, 22179
  • Place, Kunstforum
    ‪7 min drive‬
  • Place, Dog Park - Dulsberg
    ‪7 min drive‬
  • Place, Miniatur Wunderland
    ‪24 min drive‬
  • Airport, Hamburg (HAM)
    ‪25 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Single Room, 1 Single Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Single Room, 1 Single Bed

  • 21 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Hot Tub

Suite, Hot Tub

Suite, Hot Tub

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Single Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Single Room

  • 33 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Double Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Hamburg

At Heikotel Hotel Windsor you'll be 3.4 km (2.1 mi) from Stadtpark and 3.6 km (2.2 mi) from City Nord. Highlights at this hotel include in-room free WiFi and LCD TVs. .This pet-friendly hotel offers free WiFi in public areas, a terrace and a garden. Other amenities include tour/ticket assistance, multilingual staff and luggage storage. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Within a 15-minute drive of this 3-property class Wandsbek hotel, attractions include Hamburg Messe and Congress and Hamburg City Hall.

What's nearby

  • Kunstforum - 7 min drive - 2.5 km
  • Dog Park - Dulsberg - 7 min drive - 2.6 km
  • Miniatur Wunderland - 24 min drive - 9.5 km
  • Elbe Philharmonic Hall - 26 min drive - 10.2 km
  • Reeperbahn - 28 min drive - 11.5 km

Getting around

  • Barmbek Station - 4 min drive
  • Wandsbek-Gartenstadt U-Bahn - 12 min walk
  • Hamburg Airport (HAM) - 23 min drive

Restaurants

  • ‪Balat Imbiss - ‬12 min walk
  • ‪OTTO Kantine Elbe - ‬4 min walk
  • ‪Stiftung.biertest Labor - ‬13 min walk
  • ‪Kochwerk - ‬6 min walk
  • ‪Holsten Stube - ‬3 min drive

About this property

Heikotel Hotel Windsor

As a guest of Heikotel Hotel Windsor, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Heikotel Hotel Windsor also features a garden, a front desk safe, and a television in common area.

Smoking is allowed in designated areas at this 3-star Hamburg hotel.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Built in 1962
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
Heikotel Hotel Windsor offers 22 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 80-cm LCD televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18.50 for adults and EUR 6.90 for children

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1962
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 80-cm LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.50 for adults and from EUR 6.90 for children
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heikotel
Heikotel Hotel Windsor
Heikotel Hotel Windsor Hamburg
Heikotel Windsor
Heikotel Windsor Hamburg
Heikotel Hotel Windsor Hotel
Heikotel Hotel Windsor Hamburg
Heikotel Hotel Windsor Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Heikotel Hotel Windsor?

Heikotel Hotel Windsor offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Heikotel Hotel Windsor?

The closest beach to Heikotel Hotel Windsor is inoffizieller FKK Strand (20.3 km).

Does Heikotel Hotel Windsor serve breakfast?

Sure does, buffet breakfast is available on weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Heikotel Hotel Windsor?

No, Heikotel Hotel Windsor does not offer an airport shuttle service.

What time are check-in & check-out at Heikotel Hotel Windsor?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Heikotel Hotel Windsor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 48 reviews
Rating 8 - Good. 28 out of 48 reviews
Rating 6 - Okay. 7 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein toller Aufenthalt.

Es war ein sehr schöner Aufenthalt im Heikotel Hotel Windsor. Schönes großes Zimmer mit tollem Bad. Auch ohne Frühstücksbuffet wegen Corona, waren wir begeistert. Bushaltestelle direkt vorm Haus und Parkplatz hinterm Haus. Der gesamte Aufenthalt lief ohne jeglichen Kontakt zum Personal, der Check in war mit einem Automaten ohne Komplikationen zu bewältigen. Vielen Dank.
Stayed 3 nights in Jun 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort

Unhappy Stay

WiFi is only available to check emails or social media so I missed an important video video conference. There is no staff on site after late afternoon. The emergency number they give you goes to the closed reception area.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Abends gegen 18 Uhr ein Check in über Nachtschalter,wo wir darauf hingewiesen wurden,dass wir das Frühstück noch hinzubuchen sollen (war eigentlich im Preis enthalten). Den WLAN Schlüssel soll man an der Rezeption erhalten. Die hatte ja nun schon geschlossen. Die Zimmer wurden außerdem so für die Internetseite fotografiert,dass es überhaupt nicht mit der Realität vereinbar ist. Im Allgemeinen waren wir nicht zufrieden. Vor allem nicht für knapp über 100€/Nacht.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goed en rustig hotel
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Kathrin

Liked: Cleanliness
Disliked: Room comfort

Wenig Komfort, aber ansonsten top!

Das Hotel ist sauber, praktisch und ausreichend, wenn man nicht viel Komfort erwartet. Service super nett. Dass ein Late Check Out, der schon um 13 Uhr ist (bei anderen Hotels eher so 15 Uhr) 20 Euro Aufpreis kostet, finde ich zu viel. Die Hälfte wäre okay. Ansonsten alles gut!
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ extrem geräumiges Zimmer - die Whirlpool-Funktion erschien mir etwas laut
Stayed 1 night in May 2019
Verified

8/10 Good

Jean-Luc

Liked: Cleanliness, property conditions & facilities, room comfort

Correct

Hotel simple sans prétention, rapport qualité/prix raisonnable.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Alles war wie gewünscht.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Soweit alles in Ordnung, allerdings trotz angebotenem kostenfreien WLAN eine deutliche Einschränkung: nur 1 GB Volumen. Beim Check In wurde mitgeteilt, dass deshalb keine datenintensiven Übertragungen wie Streaming erfolgen sollen. Der Erhalt weiteres Volumens ist anschließend wohl nicht mehr möglich. Wenn kostenfreies WLAN angeboten wird, verstehe ich darunter allerdings etwas anderes. Wir hätten geschäftlich mehr Datenvolumen benötigt.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preis Leistung stimmt

Etwas außerhalb vom Zentrum, aber echt faire Preise auch zu Messezeiten. Preis Leistung stimmt, tolles Frühstück
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Walburga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kleines sehr sauberes 3* Hotel

Das Hotel ist sehr verkehrsgünstig gelegen und bietet gute Parkmöglichkeiten. Bin mehrfach dort gewesen und kann das Hotel absolut empfehlen.
Stayed 3 nights in Aug 2018
Verified

8/10 Good

jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hochzeitsfeier

Hochzeitsfeier der Schwester in Altona und Familientreffen,war alles top geplant
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Vladimír

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

spokojenost,personál příjemný

cena snídaně by mohla být zahrnuta do ceny pokoje
Stayed 1 night in Jul 2018
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freundlich, sauber, bequem!

Das Haus von aussen lässt wenig hoffen, aber einmal drin ist das gleich wieder vergessen. Das Personal war sehr freundlich, die Zimmer sauber u das Frühstück war reichlich u lecker. War ein problemloser Aufenthalt auch mit Hund! Danke.
Stayed 4 nights in Jun 2018
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities

HH: Günstiges, kleines Zimmer mit Bus vor der Tür

Zimmereinrichtung neu, sogar mit Espresso Maschine, Einzelzimmer jedoch sehr klein. Solange das Fenster geschlossen ist, hört man kaum etwas vom Lärm der Schnellstraßen. Personal freundlich, Frühstück ok. Bus vor der Tür.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gute Last minute Überraschung

Eine Nacht mit sehr gutem Preis-Leistungsverhältnis. Im Frühstücksbereich freuten wir uns über verschiedene Raumabschnitte, einige waren von Familien mit Kindern belegt, andere mit Paaren, die es eher ruhig liebten. Zimmergröße war eher großzügig für dieses Preissegment.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice comfortable hotel, first class service and friendly helpful staff. Would recommend to anyone visiting Hamburg.
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer war gut. Personal war sehr freundlich. Gutes Frühstück
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben den Aufenthalt sehr angenehm empfunden; das Haus liegt in einer verkehrsarmen Strasse, günstiger Parkplatz, Nähe zu unseren Reisezielen, ausführliches Frühstück, geräumiges Zimmer. Nur von einer Klimaanlage war nicht viel zu spüren.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Gökay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel

Mit dem Auto kommt man sehr gut überall hin. Da das Hotel etwas auswärts liegt, ist es entsprechend ruhig.
Verified

8/10 Good

Björnski

Liked: Staff & service, property conditions & facilities, room comfort

Riesiges Zimmer mit Whirlpool

Das Team vom Hotel war äußerst freundlich und zuvorkommend. Das Frühstück wirklich toll für den Preis. Unser Zimmer war riesig und mit zwei Plasma Fernsehern und einem herrlichen Whirlpool ausgestattet (kein Standardzimmer). Die Verkehrsverbindung war nicht unbedingt die beste. Trotzdem empfehlen wir es auf jeden Fall weiter und werden wieder dort buchen..
Verified

6/10 Okay

Not Provided

Liked: Cleanliness

Kann man mal machen

Für ein paar Nächte in HH zur reinen Übernachtung voll in Ordnung; Zimmer geräumig und sauber, Bad auch iO; alle gängigen TV Sender und Wlan vorhanden, um vor oder nach dem Kiez noch mal ordentlich ab zu matten; kostenloser Parkplatz; Öffentliche direkt vor der Tür; auf Strassenseite schon etwas laut, aber verkraftbar
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Gerne wieder!!!

Saubere, geräumige Zimmern die gemessen an den drei Sternen ausgestattet sind. Das Frühstück war leider nicht inkl....kann man wie ich finde eigentlich erwarten....
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswertes Hotel

Nettes kleines Hotel, sehr freundliche und hilfsbereite Mitarbeiter. Ausstattung für die Kategorie absolut angemessen!
Verified

8/10 Good

Alice

Liked: Staff & service, property conditions & facilities, room comfort

OK für eine Geschäftsreise, etwas außerhalb

Es hat alles gut geklappt, vom check-in bis zum Service