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Hotel Alster-Hof

3.0 star property
Pet-friendly hotel connected to the convention centre in Hamburg City Center with fitness centre

Choose dates to view prices

Photo gallery for Hotel Alster-Hof

View from property
Front of property
Double or Twin Room
Breakfast meal
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • GymGymGym

Your area essentials

Map
Esplanade 12, Hamburg, HH, 20354
  • Popular LocationHamburg City Hall13 min walk
  • Popular LocationMiniatur Wunderland4 min drive
  • Popular LocationElbe Philharmonic Hall5 min drive
  • AirportHamburg (HAM)26 min drive

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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The price is NZ$441
for 1 night
includes taxes & fees
14 May - 15 May
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About the area

Hamburg

Hotel Alster-Hof puts you in the heart of Hamburg, connected to the convention centre and within steps of Casino Esplanade and Hamburg State Opera. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and dry cleaning/laundry services. .Within a 30-minute walk of this 3-property class Hamburg City Center hotel, attractions include Hamburg City Hall and Miniatur Wunderland.

What's nearby

  • Jungfernstieg - 3 min walk
  • Hamburg City Hall - 13 min walk
  • Reeperbahn - 4 min drive
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 5 min drive

Getting around

  • Stephansplatz U-Bahn - 1 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 27 min drive

Restaurants

  • Starbucks - 5 min walk
  • Hofbräu Raucherstüberl Esplanade - 1 min walk
  • L'Osteria - 3 min walk
  • Jim Block - 4 min walk
  • Espresso House - 3 min walk

About this property

Hotel Alster-Hof

Pet-friendly hotel connected to the convention centre in Hamburg City Center with fitness centre
Hotel Alster-Hof offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly Hotel Alster-Hof also features multilingual staff, concierge services, and complimentary newspapers in the lobby.

This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Alster-Hof offers 108 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Lift

More

  • 7 floors
  • Building
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 9.00 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars, and is displayed on this page as 3 stars.

Property is also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Hotel Alster-Hof?

Hotel Alster-Hof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alster-Hof?

As of 30 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Alster-Hof on 21 May 2024 start from NZ$264.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Alster-Hof?

The closest beach to Hotel Alster-Hof is Övelgönne (5.5 km).

Is there a free airport shuttle available at Hotel Alster-Hof?

No, Hotel Alster-Hof does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Alster-Hof?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Alster-Hof?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Alster-Hof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 1000 reviews" "
Rating 8 - Good. 483 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Petr

Stayed 2 nights in Jan 2024

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great stay.
Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Mr Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant. Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here from the 22nd to 25th August. I am currently learning German and the staff were excellent in helping me to develop & learn. The hotel provided excellent breakfast options, had transport for the U-Bahn down the road and was next door to a variety of excellent shops. Fully recommend for anyone wanting a great stay in Hamburg. The only - point was no air conditioning in the rooms, hopefully this can be added in future, but not a major issue.
Stayed 3 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Aug 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient close to the station and all amenities
Stayed 2 nights in Aug 2023

10/10 Excellent

Axel

Stayed 2 nights in Aug 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
2 day stay
All was good, except got bad back ache from the bed both nights, never usually have a problem, room 111
Stayed 2 nights in Jul 2023

8/10 Good

Neven

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good
Stayed 1 night in Jul 2023