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Hotel Lilienhof

Hotel with rooftop terrace, near Miniatur Wunderland

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Hotel Lilienhof

Photo gallery for Hotel Lilienhof

Standard Double Room | Bathroom
Porch
Restaurant
Interior entrance
Shower, hair dryer, towels

Overview of Hotel Lilienhof

Reviews
5.6

Popular amenities

  • KitchenKitchenKitchen
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Ernst-Merck-Straße 4, Hamburg, HH, 20099
  • Popular LocationHamburg City Hall14 min walk
  • Popular LocationMiniatur Wunderland3 min drive
  • Popular LocationElbe Philharmonic Hall4 min drive
  • AirportHamburg (HAM)24 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
Kitchen
Hairdryer
Coffee/tea maker
Desk
Daily housekeeping
In-room safe
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Kitchen
Hairdryer
Coffee/tea maker
Desk
Daily housekeeping
In-room safe
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Kitchen
Hairdryer
Coffee/tea maker
Desk
Daily housekeeping
In-room safe
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior
Hotel Zollhof
Pet-friendly
Parking included
Free WiFi
Housekeeping
1.6 out of 5, (40)
The price is NZ$227
for 1 night
includes taxes & fees
16 May - 17 May
Hotel Zollhof

About the area

Hamburg

This smoke-free hotel offers a rooftop terrace, a 24-hour front desk and express check-in. Added amenities include WiFi in public areas, dry cleaning/laundry services and free newspapers in the lobby. There's also the convenience of self parking.

What's nearby

  • Moenckebergstrasse - 7 min walk
  • Hamburg City Hall - 14 min walk
  • Miniatur Wunderland - 3 min drive
  • Elbe Philharmonic Hall - 4 min drive
  • Hamburg Cruise Center - 4 min drive

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • North Central U-Bahn - 5 min walk
  • Hamburg Airport (HAM) - 27 min drive

Restaurants

  • McDonald's - 4 min walk
  • Schweinske Hamburger Hauptbahnhof - 4 min walk
  • Mutterland
  • Deutsches Schauspielhaus - 2 min walk
  • Hansebäcker Junge - 1 min walk

About this property

Hotel Lilienhof

Hotel with rooftop terrace, near Miniatur Wunderland
Hotel Lilienhof offers its guests a rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Public spaces have WiFi for a fee. Hotel Lilienhof also features dry cleaning/laundry services, express check-in, and a front-desk safe. Parking is available for a fee.

This Hamburg hotel is smoke free.

  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Lilienhof offers 21 accommodations with safes and complimentary newspapers. Accommodations have kitchens with coffee/tea makers. Bathrooms include showers and hair dryers.

This Hamburg hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per stay)
  • Available in some public areas: WiFi (EUR 5 per stay)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Daily full breakfast available for a fee: EUR 5 per person

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 5 per person
  • Fee for in-room wireless internet: EUR 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash.

Property is also known as

City Hostel Lilienhof
City Hostel Lilienhof Hamburg
City Lilienhof
City Lilienhof Hamburg
Hotel Lilienhof Hamburg
Hotel Lilienhof
Lilienhof Hamburg
Lilienhof Hotel Hamburg
Hotel Lilienhof Hotel
Hotel Lilienhof Hamburg
Hotel Lilienhof Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Hotel Lilienhof?

Hotel Lilienhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Lilienhof?

Yep, Hotel Lilienhof has a self car park, for a fee.

Is there a free airport shuttle available at Hotel Lilienhof?

No, Hotel Lilienhof does not offer an airport shuttle service.

Are pets allowed at Hotel Lilienhof?

No, pets are not allowed.

Hotel Lilienhof Reviews

Reviews

5.6
Rating 10 - Excellent. 22 out of 435 reviews" "
Rating 8 - Good. 82 out of 435 reviews" "
Rating 6 - Okay. 156 out of 435 reviews" "
Rating 4 - Poor. 107 out of 435 reviews" "
Rating 2 - Terrible. 68 out of 435 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Roland

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lilienhof "NOT FIT FOR PURPOSE"
Hotels.com needs to have a review before advertising hotel Lilienhop. It is not fit for purpose and is not worth staying. I will never stay there and will not recommend it to any one. I booked from 15th to the 19th but did not finish the days there as the behavior of the hotel owners and staff were out of order. I had to book another hotel from bookings.com which was one of the best. no toilet tissue, you have to share toilet with other guests and worst of it you have to pay five euros per day to use the wifi. It was appalling and will not recommend this hotel to any traveler to Hamburg.
Stayed 4 nights in Oct 2019

4/10 Poor

Liz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was not very good. Service was just okay. And rooms where dirty (especially the walls) and no running water.
Stayed 1 night in Oct 2019

4/10 Poor

Abdul, United Kingdom

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Lilienhof is very centrally located with easy access to the center of Hamburg as well good rail connections to the airport. The staff are very friendly, helpful and accommodating. However, the property itself was not clean nor well maintained. The wardrobes/cupboards were extremely dirty. There was ongoing building work right outside my door every day during my stay and the toilet facilities on my floor were not working. Furthermore, the staff did not respond to my questions prior to arrival.
Stayed 5 nights in Sep 2019

6/10 Okay

Robert

Travelled with group
Liked: Staff & service, property conditions & facilities
It was cheap and close to the train station. It was a last minute thing, I would rather pay more and get more.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Staff very friendly and effective. The Fame is new and might still be improved. No elevator and stairs are killing. In 9 days the room was never cleaned and bed linen never changed. Having that in mind the price was too high
Stayed 8 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Didn’t clean!
Did not clean our room which makes 3 star straight down to 1 star!!!
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2018

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at any cost Please
Awful. Horrible. Room – The room was smelly, bare floors and no ventilation. The bed was supposed to be double-bed but it was 2 single beds joined with a mattress protector. The mattress, duvet and the pillow were full of bed-bugs. I was sucked/eaten like hot-cakes by the bugs Service – this was non-existent. The bedding was untouched when I returned in the evening. In short, the worst experience of staying in a hotel ever. NEED MY MONEY BACK....
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness

2/10 Terrible

gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay experience
Hotel property was unhygiene , dark, feels like abandon property, whole night loud noises, furniture inside room was worst than motels , was feeling like living in haunted house.
Stayed 2 nights in Feb 2018