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Hotel Marco Polo

Hotel in Hamburg

Photo gallery for Hotel Marco Polo

Porch
Standard Triple Room
Staircase
In-room safe, desk, free cots/infant beds, rollaway beds
Daily buffet breakfast (EUR 12.9 per person)

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

View map
Boernestrasse 14, Hamburg, HH, 22089
  • Place, Miniatur Wunderland
    ‪8 min drive‬
  • Place, Hamburg Cruise Center
    ‪9 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪9 min drive‬
  • Airport, Hamburg (HAM)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

Shower, towels

Standard Single Room

Highlights

Heating
Free cots/infant beds
TV
Private bathroom
Desk
Daily housekeeping
In-room safe
Heating
Free cots/infant beds
Private bathroom
Television
Daily housekeeping
Desk
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

Highlights

Heating
Free cots/infant beds
TV
Private bathroom
Desk
Daily housekeeping
In-room safe
Heating
Free cots/infant beds
Private bathroom
Television
Daily housekeeping
Desk
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

In-room safe, desk, free cots/infant beds, rollaway beds

Standard Triple Room

Highlights

Heating
Free cots/infant beds
TV
Private bathroom
Desk
Daily housekeeping
In-room safe
Heating
Free cots/infant beds
Private bathroom
Television
Daily housekeeping
Desk
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (4 people)

In-room safe, desk, free cots/infant beds, rollaway beds

Family Room (4 people)

Highlights

Heating
Free cots/infant beds
TV
Private bathroom
Desk
Daily housekeeping
In-room safe
Heating
Free cots/infant beds
Private bathroom
Television
Daily housekeeping
Desk
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (5 people)

In-room safe, desk, free cots/infant beds, rollaway beds

Family Room (5 people)

Highlights

Heating
Free cots/infant beds
TV
Private bathroom
Desk
Daily housekeeping
In-room safe
Heating
Free cots/infant beds
Private bathroom
Television
Daily housekeeping
Desk
  • 25 sq m
  • City view
  • Sleeps 5
  • 5 Twin Beds

View all photos for Family Room (6 people)

In-room safe, desk, free cots/infant beds, rollaway beds

Family Room (6 people)

Highlights

Heating
Free cots/infant beds
TV
Private bathroom
Desk
Daily housekeeping
In-room safe
Heating
Free cots/infant beds
Private bathroom
Television
Daily housekeeping
Desk
  • 25 sq m
  • City view
  • Sleeps 6
  • 3 Double Beds

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About the area

Hamburg

At Hotel Marco Polo you'll be 2.4 km (1.5 mi) from Horner Rennbahn and 2.7 km (1.6 mi) from Mundsburg Center. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find express check-in, express check-out and tour/ticket assistance. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this Wandsbek hotel include Hamburg City Hall and Miniatur Wunderland.

What's nearby

  • Stadtpark - 5 min drive - 3.5 km
  • Hamburg City Hall - 7 min drive - 5.7 km
  • Miniatur Wunderland - 8 min drive - 6.3 km
  • Hamburg Cruise Center - 9 min drive - 6.6 km
  • Elbe Philharmonic Hall - 9 min drive - 7.0 km

Getting around

  • Wandsbeker Chaussee Station - 3 min walk
  • Hasselbrook Station - 9 min walk
  • Hamburg Airport (HAM) - 13 min drive

Restaurants

  • ‪Zaytuna - ‬5 min walk
  • ‪Sepideh - ‬4 min walk
  • ‪Tokiyo! - ‬4 min walk
  • ‪Restaurant Feuervogel - ‬3 min walk
  • ‪Backlava - ‬4 min walk

About this property

Hotel Marco Polo

Hotel in Hamburg
Hotel Marco Polo offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Marco Polo also features express check-in, express check-out, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hamburg hotel is smoke free.

  • 10 guestrooms or units
  • Built in 1982
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Hotel Marco Polo offers 10 accommodations with a safe. This Hamburg hotel provides complimentary wireless Internet access. Bathrooms include a shower. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

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ibis Hamburg Alsterring
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered valet parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 9.90 for children

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.9 for adults and from EUR 9.9 for children
  • Valet parking fee: EUR 10 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Marco Polo Hamburg
Marco Polo Hamburg
Novum Hotel Marco Polo
Novum Marco Polo Hamburg
Novum Marco Polo
Novum Hotel Marco Polo Hamburg
Hotel Marco Polo Hotel
Hotel Marco Polo Hamburg
Hotel Marco Polo Hotel Hamburg

Frequently asked questions

Is parking available at Hotel Marco Polo?

Yep, Hotel Marco Polo has uncovered valet parking for EUR 10 per day. Onsite parking is limited.

Are there any beaches close to Hotel Marco Polo?

The closest beach to Hotel Marco Polo is Övelgönne (10.1 km).

Does Hotel Marco Polo serve breakfast?

Yeah, buffet breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel Marco Polo?

No, Hotel Marco Polo does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Marco Polo?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Marco Polo?

No, pets are not allowed.

Hotel Marco Polo Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 92 reviews
Rating 8 - Good. 33 out of 92 reviews
Rating 6 - Okay. 21 out of 92 reviews
Rating 4 - Poor. 14 out of 92 reviews
Rating 2 - Terrible. 12 out of 92 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Hannah, San Diego

Disliked: Cleanliness, property conditions & facilities, room comfort
From the outside, the building looks nice and clean. The back yard is also nice. Inside, there is no AC, the windows do not have a screen so bugs get in at night. The bathroom is very small the shower is dirty and had mildew in various spots in the tub. A mold spot on the ceiling in the shower & the shower curtain looks dirty and like it hadn’t been changed out in years. The bed blankets were filthy and had weird stains. I do not think those were washed either. The first day of our stay it was difficult to locate anyone at the front desk to request a cleanin of our room etc.
Stayed 8 nights in Aug 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little no frills hotel, very tidy & clean. Located on a very noisy street due to the nearby tram. We only stayed one night on a stopover through Germany, but met all our needs.
Stayed 1 night in Jul 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, Check the price first

We stayed one night in one room, three adults and three children. There was plenty of room for all of us. No issues with the hotel at all, but the price of the room we rented at the hotel is €111. I paid significantly more using hotels.com. This is the first time I’ve noticed that happening, but I want to make other travelers aware. Hotel is close to ubahn and sbahn. There are lots of kebab restaurants nearby, but not much as far as touristy sites. We were not there for tourism, so this was ok.

6/10 Okay

Debra

Liked: Cleanliness, property conditions & facilities, room comfort

Debra

Not happy with checking in as the hotel closed at 9pm and we arrived later and no key or keycode was left or emailed to me. So basically stood on the street at 12 midnight with my 2 grandchildren until hotel.com phoned them and passed on the keycode to me so I could get into the

6/10 Okay

Verified traveller

The "family" room we had booked was given away to another client when we arrived late in the evening. We were forced to stay in 2 separate rooms (with barely enough beds) and then move into the larger room the next day. Management compensated us with free breakfast and parking. The rooms were adequate.
Stayed 2 nights in Feb 2018

2/10 Terrible

Susan

Disliked: Staff & service

Rip Off

We were unable to stay at the hotel due to my husband being in hospital. We rang and explained and were told that we could have a voucher to stay another time. When I tried to arrange this I was told I would need to pay over 140 euros plus a 25 euro booking fee for 2 nights. We told them where to go
Stayed 2 nights in Jan 2018

2/10 Terrible

kaya, hradec kralove

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

First of all we stayed there to male friends and the bed was double big bed. So one of us has to stay on the floor. Shower is 1.50 m2. And i think for 8 m2 including shower and wc double bedet room, 60 € ceey expensive. Never will stay there.
Stayed 1 night in Nov 2017

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schnelle Antwort
Stayed 1 night in Jun 2025

8/10 Good

Freddie

Liked: Cleanliness, staff & service, room comfort
Et udemærket sted hvis man blot skal bruge et sted at sove. Mit værelse var god størrelse. Godt område med restaurant og shopping i nærheden. Tæt ved offentlig transport. Parkering på gaden kan være lidt en udfordring.
Stayed 1 night in May 2025

6/10 Okay

Harald

Travelled with partner
Liked: Staff & service
Zimmer war sauber, der Check In Reibungslos.
Stayed 1 night in May 2025

4/10 Poor

Tobias

Stayed 1 night in May 2025

8/10 Good

Mossa

Travelled with family
Liked: Cleanliness
Min oplevelse af ophold den var ok sted at man nøjes med at sove i men det lyget meget stærk af rygning og jeg har asma så det var dårligt sted at være i
Stayed 2 nights in Apr 2025

8/10 Good

Benjamin

Liked: Staff & service
Das Personal am Empfang beim Check-in war sehr nett und zuvorkommen. Ansonsten war es ok.
Stayed 2 nights in Apr 2025

6/10 Okay

Jona Nana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Klaus

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jona Nana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Martin

Disliked: Cleanliness
Keine Heizung im Badezimmer und auch dss Wohnzimmer war nicht vorbeheizt. Es war dort unglaublich kalt bei Außentemperaturen um die 0°.
Stayed 1 night in Nov 2023

4/10 Poor

Stephan

Disliked: Cleanliness, property conditions & facilities
Leider sehr in die Jahre gekommen und dadurch viel zu teuer bei dem schlechten und zum Teil heruntergekommenen Zustand
Stayed 3 nights in May 2023

8/10 Good

Steven

Liked: Staff & service
Stayed 3 nights in Oct 2022

2/10 Terrible

Hülya

Stayed 3 nights in May 2022

8/10 Good

Ole

Stayed 1 night in May 2022

6/10 Okay

Anke

Stayed 1 night in Aug 2021

10/10 Excellent

Eymeric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

2/10 Terrible

Vladyslav

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Nothing works - heating, sockets, dirty wardrobe, small room, lamp in the bathroom works 24/7 and no chance to turn it off, no shampoo and bad WiFi, worst hotel in HH so far
Stayed 3 nights in Apr 2020

6/10 Okay

Stefan

Disliked: Room comfort
Stayed 1 night in Feb 2020