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Hotel Neugrabener Hof

Property class: 3

Photo gallery for Hotel Neugrabener Hof

A hotel room with two beds, each with neatly made beds and towels.
A buffet setup with a coffee machine, various food containers, and a fruit bowl.
An outdoor patio with tables and chairs, a brick building, and potted plants.
A hallway with a red carpet, a door, a potted plant, and a framed picture on the wall.
A brick building with multiple windows, some with flower boxes, and a sign indicating a restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Room service
The current price is NZ$143
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Cuxhavener Str. 369, Hamburg, 21149
  • Place, Harburger Mountains
    ‪12 min drive‬
  • Place, Kiekeberg Open Air Museum
    ‪18 min drive‬
  • Place, Wildpark Schwarze Berge
    ‪18 min drive‬
  • Airport, Hamburg (HAM)
    ‪56 min drive‬

Room options

View all photos for Double Room

A double bed with white linens, two bedside tables with lamps, a fruit bowl, and a dark wooden headboard.

Double Room

7.8 out of 10
Good
(17 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

A hotel room with a wooden headboard, a bed with white linens, a bedside table with a lamp, a fruit bowl, and a chair.

Single Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A hotel room with two beds, each with white linens and pillows, a wooden headboard, and a small table with a towel.

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

A hotel room with two beds, a desk with a computer, a small fridge, and a window with curtains.

Family Room

7.8 out of 10
Good
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Economy Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Deluxe Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Hamburg

At Hotel Neugrabener Hof you'll be 4 km (2.5 mi) from Harburger Mountains and 4.3 km (2.7 mi) from Wildpark Schwarze Berge. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, a terrace and express check-in. Buffet breakfast is available on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 3-property class Hamburg-Harburg hotel include Reeperbahn and Volksparkstadion.

What's nearby

  • Harburger Mountains - 12 min drive - 4.3 km
  • Kiekeberg Open Air Museum - 18 min drive - 7.7 km
  • Wildpark Schwarze Berge - 18 min drive - 6.2 km
  • Elbstrand - 22 min drive - 18.3 km
  • Harbour Museum Oevelgoenne - 22 min drive - 18.3 km

Getting around

  • Hamburg-Neugraben S-Bahn - 8 min walk
  • Seevetal Hittfeld Station - 16 min drive
  • Hamburg Finkenwerder Airport (XFW) - 30 min drive

Restaurants

  • ‪Junge Die Bäckerei - ‬5 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Schweinske - ‬6 min walk
  • ‪Donnerwetter - ‬16 min walk
  • ‪Kartoffelhaus papas im Ratskeller - ‬6 min drive

About this property

Hotel Neugrabener Hof

There's a coffee shop/cafe on site. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Neugrabener Hof. Free self parking is available.

This 3-star Hamburg hotel is smoke free.

  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
Hotel Neugrabener Hof offers 20 accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Parking included
  • Breakfast available
  • Business services
  • Laundry room
3.3 out of 5, 187 reviews
The price is NZ$154
includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends; EUR 14.90 per person
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neugrabener Hof Hamburg
Neugrabener Hof Hamburg
Neugrabener Hof
Hotel Neugrabener Hof Hotel
Hotel Neugrabener Hof Hamburg
Hotel Neugrabener Hof Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Hotel Neugrabener Hof?

Hotel Neugrabener Hof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Neugrabener Hof?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Neugrabener Hof on 1 Nov 2026 start from NZ$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Neugrabener Hof?

Yep, Hotel Neugrabener Hof has a free self car park.

Are there any beaches close to Hotel Neugrabener Hof?

The closest beach to Hotel Neugrabener Hof is Elbstrand (8.9 km).

Does Hotel Neugrabener Hof serve breakfast?

Yeah, buffet breakfast is served on weekdays between 6 AM and 9 AM and weekends between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel Neugrabener Hof?

No, Hotel Neugrabener Hof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Neugrabener Hof?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Neugrabener Hof Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 72 out of 288 reviews
Rating 8 - Good. 94 out of 288 reviews
Rating 6 - Okay. 62 out of 288 reviews
Rating 4 - Poor. 31 out of 288 reviews
Rating 2 - Terrible. 29 out of 288 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Very good, perfect for staying one night!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a quick stop!

Perfect for a quick stopover, we had a late check-in after the reception was closed but everything was prearranged and worked out perfectly
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, and close to the highway
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Neugrabener Hof. The staff were accommodating, the room was clean and had more than enough room for our group of 3. We will definitely stay here again when we visit Hamburg again.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness
The room was clean and tidy.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
A good base for a couple of nights. On a very busy road so quite noisy. Staff very nice.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean, but could use an update! Felt a little like an older youth hostel
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A Fine room for travelling: stop rest and go. A bit noisy, along side the road and other guests in the building. Good enough value.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Helt ok hotell for forholdsvis billig pris. Anbefales!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Likeable
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I am extremely disappointed with this place. The information provided is misleading and simply not true. The property claims to have a 24-hour reception, but when we arrived at 1:00 a.m., there was absolutely nobody there. The only thing on the door was a phone number. After a long day of traveling, I had to stand outside in the middle of the night and call approximately 15 times before someone finally answered. This is completely unacceptable for a place that advertises a 24-hour reception. What makes it even worse is that I had informed the property at least 8 hours in advance that we would be arriving late at night. They never replied to my message, and it was obvious that nobody had made any preparations for our arrival. If you are tired after a long journey and looking for a smooth and stress-free overnight stay, avoid this place. There is nobody available to help you, communication is terrible, and if you have a problem, you may be left standing outside with no idea what to do. This was a frustrating and stressful experience that could have been easily avoided if the property had simply honored the services it advertises.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Neugrabener Hof is a nice choice about a 25 minute journey from Central Station on the S Bahn. The S Bahn station is a 10 minute walk to the hotel. The hotel is on the main road and yet, it is very quiet in the evening. The breakfast buffet counter and tables were set up with loving care. The coffee is a special treat each cup ground to perfection! My room was comfortable and the bath room was recently updated. This made my week's stay in Hamburg most enjoyable!
Stayed 7 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, room comfort

Varning for this hotel

Big Varning. A hotel if they dont notice about it. You have to expect your own bathroom in the room. The bathrom was located outside the romm to share with other romm. There is no info about that in the booking or the info about the hotel Very small rom. And the reception was closed when we arrive. we have to call to get the room key from a key box.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convinient place in south Hamburg

There was lack of power outlets. Actually there were more of them in bathroom that room itself. I´m used to bed having outlet at each side.... It´s locaton .... in´t on busy noisy street, so shops are close by, so are the cars. And lastly ... drain in shower could use some tweaking. more water could go in that managed to go out.
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody speaks English even that they can see where the booking is made and all. No service and they don’t even care and don’t even know about customer care. It was not at all like the pictures and it was like that they took their house and rented it out. I don’t understand how they can call it hotel. I guess they don’t know the meaning of hotel.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No sleep

We arrived in the night, we called and a nice man gave us the kode to our room. But when we arrived the room it was intensly warm, but cold outside, so we think the heat was on. When we went to bed, we realised we were not alone, we killed over 20 bugs, we dont know what kind. So two of us didnt sleep at all that night, we just looked for bugs to kill all night.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

I mistakenly booked this hotel, confusing it with another we’d previously stayed at. Had I read the reviews first, I would’ve looked elsewhere, but with a non-refundable booking, we decided to give it a chance and arrived with open minds. Unfortunately, things went wrong immediately. We arrived just after 8 p.m. on a Thursday to find reception closed, despite the hotel listing a 24/7 front desk. I called the number on the door and was told I had to pay an additional tourism tax before receiving the key. There was no mention of this tax on the hotel or Hotels.com site, and the listing clearly stated that any additional fees were due at check-out. The exterior didn’t inspire confidence either—groups of men standing around smoking and drinking. I wanted to leave then, but my wife was exhausted after a long day of travel so I paid the fee and we got the key. Upon entering the room we were hit with a stale cigarette smell and loud noise from what sounded like a party next door. With no real front desk support and the likelihood of getting no sleep in a smelly room, we quickly decided to leave. We called the Delphi Hotel in Neu Wulmstorf and, within 20 minutes, were warmly welcomed into a fresh, modern room. Hotel Neugrabener Hof may be cheap, but it offers little value. I wouldn’t recommend it to anyone.
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een eenvoudig maar goed hotel. Fijne bedden, echt Duits ontbijt met verse broodjes, yoghurt en verschillende soorten beleg, koffie, thee, water, vruchtensappen. Parkeren moest bij de bouwmarkt aan de overkant omdat er aan de doorgaande weg gewerkt werd. Vriendelijk en behulpzaam personeel. Kortom: goede prijs kwaliteit verhouding.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Ingen parkering på stedet.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Enkelt och praktiskt för en övernattning söder om Hamburg hyggligt nära autobahn. Helt ok att sova här men inget mer än så.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Smidig parkering, bra rum och bra frukost.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel, freundliches Personal, sauber
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Meget slidt Kan ikke anbefale det
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Cette hôtel a une drôle de façon d’accueillir pas d accueil, accueil en ligne médiocre et le numéro de téléphone pour les appeler ne répond jamais et about de 15 sonneries apparaît numéro Occupé !!! Donc une réservation paye confirme et on ne peut pas accéder à la habitation !!! Le mieux à faire est d’éviter cette établissement. J’attends le remboursement.
Stayed 1 night in Jun 2026