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Hotel Neugrabener Hof

Hotel in Hamburg with 24-hour front desk and coffee shop/cafe

Photo gallery for Hotel Neugrabener Hof

Triple Room
Restaurant
Hallway
Front of property
Daily buffet breakfast (EUR 12.90 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Cuxhavener Str. 369, Hamburg, 21149
  • Place, Wildpark Schwarze Berge
    ‪13 min drive‬
  • Place, Airbus Site Funkenwerder
    ‪19 min drive‬
  • Place, Reeperbahn
    ‪22 min drive‬
  • Airport, Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

7.6 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Hamburg

At Hotel Neugrabener Hof you'll be 4 km (2.5 mi) from Harburger Mountains and 4.3 km (2.7 mi) from Wildpark Schwarze Berge. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, a terrace and express check-in. Buffet breakfast is available on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this Hamburg-Harburg hotel include Volksparkstadion and Hagenbeck Zoo.

What's nearby

  • Wildpark Schwarze Berge - 13 min drive - 4.8 km
  • Airbus Site Funkenwerder - 19 min drive - 13.0 km
  • Reeperbahn - 22 min drive - 18.9 km
  • Elbe Philharmonic Hall - 23 min drive - 19.8 km
  • Miniatur Wunderland - 24 min drive - 20.2 km

Getting around

  • Hamburg-Neugraben S-Bahn - 8 min walk
  • Seevetal Hittfeld Station - 16 min drive
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪star Tankstelle - ‬4 min drive
  • ‪Schweinske - ‬6 min walk
  • ‪Asien Perle - ‬4 min drive
  • ‪Hornbachers Donnerwetter - ‬16 min walk

About this property

Hotel Neugrabener Hof

Hotel in Hamburg with 24-hour front desk and coffee shop/cafe
There's a coffee shop/cafe on site. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Neugrabener Hof. Free self parking is available.

This Hamburg hotel is smoke free.

  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
Hotel Neugrabener Hof offers 20 accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends; EUR 12.90 per person
  • A coffee shop/cafe

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.90 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Neugrabener Hof Hamburg
Neugrabener Hof Hamburg
Neugrabener Hof
Hotel Neugrabener Hof Hotel
Hotel Neugrabener Hof Hamburg
Hotel Neugrabener Hof Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Hotel Neugrabener Hof?

Hotel Neugrabener Hof offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Neugrabener Hof?

Yep, Hotel Neugrabener Hof has a free self car park.

Are there any beaches close to Hotel Neugrabener Hof?

The closest beach to Hotel Neugrabener Hof is Elbstrand (8.9 km).

Does Hotel Neugrabener Hof serve breakfast?

Yeah, buffet breakfast is served on weekdays between 6 AM and 9 AM and weekends between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel Neugrabener Hof?

No, Hotel Neugrabener Hof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Neugrabener Hof?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Neugrabener Hof Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 242 reviews
Rating 8 - Good. 82 out of 242 reviews
Rating 6 - Okay. 47 out of 242 reviews
Rating 4 - Poor. 26 out of 242 reviews
Rating 2 - Terrible. 22 out of 242 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

james

Travelled with family
Liked: Cleanliness, staff & service
A good base for a couple of nights. On a very busy road so quite noisy. Staff very nice.
Stayed 3 nights in Jun 2025

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

I mistakenly booked this hotel, confusing it with another we’d previously stayed at. Had I read the reviews first, I would’ve looked elsewhere, but with a non-refundable booking, we decided to give it a chance and arrived with open minds. Unfortunately, things went wrong immediately. We arrived just after 8 p.m. on a Thursday to find reception closed, despite the hotel listing a 24/7 front desk. I called the number on the door and was told I had to pay an additional tourism tax before receiving the key. There was no mention of this tax on the hotel or Hotels.com site, and the listing clearly stated that any additional fees were due at check-out. The exterior didn’t inspire confidence either—groups of men standing around smoking and drinking. I wanted to leave then, but my wife was exhausted after a long day of travel so I paid the fee and we got the key. Upon entering the room we were hit with a stale cigarette smell and loud noise from what sounded like a party next door. With no real front desk support and the likelihood of getting no sleep in a smelly room, we quickly decided to leave. We called the Delphi Hotel in Neu Wulmstorf and, within 20 minutes, were warmly welcomed into a fresh, modern room. Hotel Neugrabener Hof may be cheap, but it offers little value. I wouldn’t recommend it to anyone.
Stayed 5 nights in Feb 2025

8/10 Good

Muhammad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Per-Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Likeable
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Neugrabener Hof. The staff were accommodating, the room was clean and had more than enough room for our group of 3. We will definitely stay here again when we visit Hamburg again.
Stayed 1 night in Apr 2024

2/10 Terrible

Nelson

Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convinient place in south Hamburg

There was lack of power outlets. Actually there were more of them in bathroom that room itself. I´m used to bed having outlet at each side.... It´s locaton .... in´t on busy noisy street, so shops are close by, so are the cars. And lastly ... drain in shower could use some tweaking. more water could go in that managed to go out.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sergey

Stayed 1 night in Aug 2023

8/10 Good

Phillip K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Neugrabener Hof is a nice choice about a 25 minute journey from Central Station on the S Bahn. The S Bahn station is a 10 minute walk to the hotel. The hotel is on the main road and yet, it is very quiet in the evening. The breakfast buffet counter and tables were set up with loving care. The coffee is a special treat each cup ground to perfection! My room was comfortable and the bath room was recently updated. This made my week's stay in Hamburg most enjoyable!
Stayed 7 nights in May 2023

8/10 Good

REINHARD

Liked: Staff & service, amenities
Stayed 6 nights in Jul 2022

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We contacted the hotel prior to booking to confirm they had availability for our dog, they did but at a higher rate than on Expedia. We booked with Expedia and upon arrival were told our room was not ready as there was flooding and water on the floor. Asked us to wait and hour or so as they cleaned the room which would have made us extremely late for the concert we were going to. Accommodated us by sending us to a sister hotel, which was fine, front counter staff was cordial, room was clean, nothing special. Thankfully close to the train station, we missed the first 30 mins of the show.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I loved the fact that we were able to check in through the phone before we arrived and they gave us instructions to get access to our room, because we arrived at midnight. The hotel has free parking, it is very close to public transportation, staff speaks English, they offer breakfast for a reasonable price, and our room was clean.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern, with helpful staff. It was also close to the city centre.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Katrine

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Johannes Dominicus

Travelled with family
Liked: Cleanliness, staff & service, amenities
A Fine room for travelling: stop rest and go. A bit noisy, along side the road and other guests in the building. Good enough value.
Stayed 1 night in Jul 2025

8/10 Good

Nils-Eric

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Mycket för pengarna

Bra med parkering, trevlig reception och bra sängar. Rent och snyggt.
Stayed 1 night in Jul 2025

10/10 Excellent

Sascha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super godt sted

Virkeligt godt sted. Der kommer vi gerne igen. Så sød vært og gode værelser. Rigtig fin morgenmad- der manglede absolut intet. Kan kun anbefales!!
Stayed 1 night in Jul 2025

6/10 Okay

Peter Poul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Inget speciellt med hotellet men det fungerade bra för mig, jag kom sent och åkte tidigt
Stayed 1 night in Jul 2025

6/10 Okay

Tarik

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Arve

Stayed 1 night in Jul 2025

6/10 Okay

Abbas

Stayed 1 night in Jul 2025