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Hotel Residence am Hauptbahnhof

Hotel with a 24-hour front desk, near Miniatur Wunderland

Photo gallery for Hotel Residence am Hauptbahnhof

Front of property
Food court
Quadruple Room
Staircase
Interior entrance

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is NZ$162
includes taxes & fees
18 May - 19 May

Explore the area

Map
Steindamm 24-26, Hamburg, HH, 20099
  • Miniatur Wunderland
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg Cruise Center
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Cable channels
Desk
In-room safe
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Cable channels
Desk
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Cable channels
Desk
In-room safe
  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Cable channels
Desk
In-room safe
  • 18 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Cable channels
Desk
In-room safe
  • 18 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

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About the area

Hamburg

At Hotel Residence am Hauptbahnhof you'll be 2.3 km (1.4 mi) from Miniatur Wunderland and 3.5 km (2.1 mi) from Reeperbahn. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, tour/ticket assistance and multilingual staff. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this Hamburg City Center hotel include Hamburg City Hall and Elbe Philharmonic Hall.

What's nearby

  • Hamburg City Hall - 17 min walk - 1.5 km
  • Miniatur Wunderland - 4 min drive - 3.1 km
  • Elbe Philharmonic Hall - 5 min drive - 3.3 km
  • Hamburg Cruise Center - 5 min drive - 3.1 km
  • Reeperbahn - 6 min drive - 4.3 km

Getting around

  • South Central U-Bahn - 5 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Köz Ocakbaşı - Barbecue House - ‬1 min walk
  • ‪Ocakbasi Grill House - ‬1 min walk
  • ‪Saray Köz Restaurant - ‬1 min walk
  • ‪Back-Factory - ‬1 min walk
  • ‪Indisches Restaurant Badshah - ‬3 min walk

About this property

Hotel Residence am Hauptbahnhof

Hotel with a 24-hour front desk, near Miniatur Wunderland
Hotel Residence am Hauptbahnhof offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Hotel Residence am Hauptbahnhof also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This Hamburg hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Hotel Residence am Hauptbahnhof offers 30 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Nearby parking fee: EUR 20 per night (1640420 ft away)
  • In-room safe fee: EUR 5.00 per stay
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Residence am Hauptbahnhof
Hotel Residence am Hauptbahnhof Hamburg
Residence am
Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence Hotel am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Hotel Residence am Hauptbahnhof?

Hotel Residence am Hauptbahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Residence am Hauptbahnhof?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Hotel Residence am Hauptbahnhof on 18 May 2025 start from NZ$161.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Residence am Hauptbahnhof?

The closest beach to Hotel Residence am Hauptbahnhof is Övelgönne (6.7 km).

Does Hotel Residence am Hauptbahnhof serve breakfast?

Sure does, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Residence am Hauptbahnhof?

No, Hotel Residence am Hauptbahnhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Residence am Hauptbahnhof?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Residence am Hauptbahnhof?

No, pets are not allowed.

Hotel Residence am Hauptbahnhof Reviews

Reviews

6.8
Rating 10 - Excellent. 89 out of 829 reviews
Rating 8 - Good. 296 out of 829 reviews
Rating 6 - Okay. 274 out of 829 reviews
Rating 4 - Poor. 116 out of 829 reviews
Rating 2 - Terrible. 54 out of 829 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Disliked: Cleanliness, room comfort

Poor breakfast

The breakfast is poor
Stayed 3 nights in Jan 2025

6/10 Okay

Iris

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Not recommended without a strong person to help.

The room was close to the main train station and was clean and sufficient. That was what we needed. However, there was no elevator to the floor where rooms could be accessed. We had to carry two large, heavy suitcases up a very long, narrow staircase, and back down.
Stayed 1 night in Dec 2024

2/10 Terrible

Arman

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities
The breakfast was vey poor
Stayed 3 nights in Dec 2024

6/10 Okay

Hong

Travelled with family
Liked: Cleanliness, amenities
Pure budget stay with 24hrs front desk. Pretty good.
Stayed 2 nights in Nov 2024

4/10 Poor

Mohammad

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Going to first floor about 20 steps with luggage very hard then very time consuming down no first floor elevator
Stayed 3 nights in Nov 2024

8/10 Good

Erving

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was efficient, friendly and spoke English.
Stayed 5 nights in Oct 2024

2/10 Terrible

RJ Garnet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Azrrik

Liked: Cleanliness, staff & service
The hotel is old and run down, but it's right next to the train station. The staff are super friendly. The street outside the hotel is full of broken bottles and crazy people shouting until after midnight.
Stayed 4 nights in Sep 2024

8/10 Good

Mr C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day break in Hamburg
Stayed 3 nights in Sep 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most concerning thing was the feel of the neighborhood. I knew that it would be shady when booking near the HBh, but it and it was pretty sketching coming home at night. Lots of men lingering on the streets gawking at me and my teenage daughters.
Stayed 1 night in Jul 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

This is a terrible hotel. No air conditioning and no elevator until you climb steep steps past the second floor. Bathroom is tiny. Carpeting is old.
Stayed 1 night in Jul 2024

10/10 Excellent

Niel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near the station.

Stayed in Hamburg for a football weekend to go to a couple of matches. We hired a triple room which was perfect for our needs. Great clean hotel, easy to find in a central location a few minutes walk from the station. Area was OK but a lot of homeless people wandering about but there didn't hassle us, may put families off though. All in all a great find and will be staying here again on our next football trip.
Stayed 3 nights in Feb 2024

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service, amenities
Very unsafe area, don't go there. The staff isn't very friendly, the breakfast is overpriced, some rooms are OK, but small, others very noisy or smelly. You are better off buying a Deutschlandticket and staying in Lubeck or Bremen.
Stayed 3 nights in Jun 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked this hotel because it was close to the train station - I came in by train and was due to leave by train the next morning. I was a little apprehensive after reading all of the negative reviews, but I was pleased overall with my stay here. The hotel offers the basic amenities for a comfortable night's stay: comfortable bed, cleaning bedding, nice pillow, blackout curtains, a television (I did not turn mine on so I cannot comment on the channels), a hot shower, a modern toilet, bath and hand towels, hand soap and body gel dispensers, a floor mat, hand towel and bath towel, luggage storage including a large cabinet with hangers and shelving, a writing desk and chair, a bedside table with a lamp, sufficient lighting in the room, an electronic safe, tourist maps and information in the hallway, and, finally, friendly and helpful staff. I was allowed early check-in. There is a medium-sized supermarket 50 metres from the hotel called Penny, which was very handy. It's a 5 minute walk to the train station. The hotel offers breakfast for a few, but I did not utilize the service. The surrounding area is a bit seedy (many homeless and presumed drug addicts), however I was never bothered by anyone during my stay. Overall, a good and very budget friendly stay here!
Stayed 1 night in Jun 2024

8/10 Good

Tristanio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location being close to the Hauptbahnhof and I liked how clean and quiet the room was. The staff were friendly and receptive to questions we had. The only qualm would be that the neighbourhood was a bit rough at night.
Stayed 3 nights in May 2024

10/10 Excellent

boakye

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice quiet room. Convenient location. I'd stay there again.
Stayed 1 night in May 2024

10/10 Excellent

boakye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

4/10 Poor

Gertrude

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My cheese and egg sandwich was bitten with big holes by some unknown “animal” during the night, it was just scary and I tried not to leave my bed in the dark. Very uncomfortable and scary!
Stayed 2 nights in Apr 2024

6/10 Okay

Jan

Stayed 2 nights in Feb 2024

10/10 Excellent

boakye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is very smooth
Stayed 1 night in Jan 2024

10/10 Excellent

boakye

Stayed 1 night in Jan 2024

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Does not warrant a 3* rating . Carpets dirty and general decor tired.picture of hotel front did not match the reality so spent 45 mins in the dark , at night , trying to find the hotel . Have not used Expedia before . I won’t be using it again . A very disappointing experience
Stayed 1 night in Sep 2023