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IntercityHotel Hamburg Hauptbahnhof

Pet-friendly hotel connected to the convention centre in Hamburg with a 24-hour front desk

Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Exterior
Lobby
Meeting facility
Restaurant
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$197
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
Glockengiesserwall 14/15, Hamburg, HH, 20095
  • Place, Hamburger Kunsthalle
    ‪1 min walk‬
  • Place, Moenckebergstrasse
    ‪4 min walk‬
  • Place, Hamburg City Hall
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Business Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Business Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(83 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Free bottled water
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Business Room, 1 Double Bed (Plus)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

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About the area

Hamburg

IntercityHotel Hamburg Hauptbahnhof places you in the centre of Hamburg, connected to the convention centre and within a short 5-minute stroll of Hamburger Kunsthalle and Inner Alster Lake. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include laundry facilities, a 24-hour front desk and free newspapers in the lobby. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Hamburg City Center hotel include Miniatur Wunderland and Hamburg Cruise Center.

What's nearby

  • Hamburger Kunsthalle - 1 min walk - 0.0 km
  • Inner Alster Lake - 3 min walk - 0.3 km
  • Moenckebergstrasse - 4 min walk - 0.4 km
  • Jungfernstieg - 9 min walk - 0.8 km
  • Hamburg City Hall - 11 min walk - 0.9 km

Getting around

  • North Central U-Bahn - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Schweinske - ‬4 min walk
  • ‪Subway - ‬3 min walk
  • ‪Hofbräu München im Hauptbahnhof - ‬3 min walk
  • ‪Quan Do - ‬1 min walk

About this property

IntercityHotel Hamburg Hauptbahnhof

Pet-friendly hotel connected to the convention centre in Hamburg with a 24-hour front desk
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly IntercityHotel Hamburg Hauptbahnhof. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hamburg hotel is smoke free.

  • 155 guestrooms or units
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
IntercityHotel Hamburg Hauptbahnhof offers 155 accommodations with minibars and a safe. Beds feature down duvets. 30-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person

Things to do

  • Art gallery
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

Frequently asked questions

What is the cancellation policy at IntercityHotel Hamburg Hauptbahnhof?

IntercityHotel Hamburg Hauptbahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at IntercityHotel Hamburg Hauptbahnhof?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at IntercityHotel Hamburg Hauptbahnhof on 18 Jan 2026 start from NZ$196.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at IntercityHotel Hamburg Hauptbahnhof?

Yep, IntercityHotel Hamburg Hauptbahnhof has a covered self car park for EUR 25 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to IntercityHotel Hamburg Hauptbahnhof?

The closest beach to IntercityHotel Hamburg Hauptbahnhof is Övelgönne (6.2 km).

Does IntercityHotel Hamburg Hauptbahnhof serve breakfast?

You bet, buffet brekkie is offered on weekdays from 6:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at IntercityHotel Hamburg Hauptbahnhof?

No, IntercityHotel Hamburg Hauptbahnhof does not offer an airport shuttle service.

What time are check-in & check-out at IntercityHotel Hamburg Hauptbahnhof?

Check-in begins at 3:00 PM. Check-out time is noon.

IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 386 out of 1001 reviews
Rating 8 - Good. 404 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Masayoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Another couple of pillows wouldn’t have gone amiss
Stayed 1 night in Sep 2025

8/10 Good

Tomasz

Stayed 1 night in Sep 2025

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - very convenient, just a short walk to the train station, restaurants, and museums. The staff were friendly and helpful, making the stay very pleasant. The only minor issue was a slow drain in the shower cabin, but it didn’t affect my overall experience. I enjoyed my time at the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ramnarain Karttikeya Jayant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super!! Check in and check out was super easy. Room was amazing! All in all had a really good stay.
Stayed 1 night in Sep 2025

6/10 Okay

Steffen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Der Raum hat einfach muffig gerochen. Furchtbar. Check-in hatvsixh nciht gut funktioniert.
Stayed 1 night in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Karol jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

the hotel is placed fantastic that’s why I use it down a negative thing I have to say was that it seems like I was disturbing the receptionist when I arrived at 9 o’clock but it’s legal to have a bad day Nice breakfast And the room was clean and working, okay
Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Lovely receptionists
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing + comfortable overnight stay in Hamburg

Very good location across the street from the Hauptbahnhof and close to the main shopping area. Easy access to the metro in order to visit other areas of Hamburg I.e St Pauli. The hotel is nicely decorated and well maintained. The room allocated was spacious, very clean and very comfortable. There was a fridge and a bottle of free water in the room. The breakfast provided was very good with hot and cold options available. All the staff I encountered were friendly and helpful. I would definitely consider the hotel again if I was revisiting Hamburg.
Stayed 1 night in Sep 2025

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamil Marwan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great place
Stayed 1 night in Aug 2025

2/10 Terrible

Francisco Andres

Business traveller
Disliked: Room comfort

MANAGER IS BAD!

Desde el primer día en que llegué, solicité que por favor me dieron una habitación con una cama grande y no dos camas pequeñas, me tuvieron tres días, indicándome que me cambiarían a otra habitación, luego él nunca ocurrió hasta que yo consulté en recepción y me indican que la única cama que había tenido una vista que no era favorable versus la vista que ya tenía. Cabe recalcar que la atención entregada por el manager fue pésima, en todo momento estuvo a la defensiva y no fue nada empático con el trato hacia mi persona, también cabe destacar que cada vez que le hablaba en inglés, me corregía cada palabra que él consideraba que estaba mal pronunciado. Entendiendo que su manager debería estar a la altura de su cargo y no optar, por tener actitudes como las que tiene, considerando que al ser asiático debería ser mucho más empático con otras personas de otras nacionalidades, debido a que él probablemente sufrió o ha sufrido el mismo bullying
Stayed 4 nights in Aug 2025

10/10 Excellent

Jamil Marwan

Stayed 1 night in Aug 2025

8/10 Good

Mads Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

ib

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
was there for 4 day and room was not cleaned at all
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Really bad pillows, hard bed. But overall okay.
Stayed 2 nights in Aug 2025

8/10 Good

Kåre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central hotel in Hamburg

Good value for money and very central.
Stayed 2 nights in Jul 2025

6/10 Okay

Peggy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property has a terrace on the roof that offers some very nice views of the city. For the price the condition of the hotel is not good. No free wifi and mold in the sink.
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Stayed 2 nights in Jun 2025

10/10 Excellent

Myrona, Irvine

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Paolo Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Hamburg

I like the hotel position, near Rail Station and City Center. The room was perfect, clean and cozy. Many TV channels including Italian national channels I like to watch for news and sports. The breakfast was almost perfect.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carl

Stayed 1 night in Jul 2025