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Park-Hotel Hagenbeck

Photo gallery for Park-Hotel Hagenbeck

Front of property
Spa
Lobby lounge
Breakfast, lunch, dinner served; garden views
Fitness facility
Luxury
4.5 star property
9.2

Wonderful

Luxury family-friendly hotel near Hagenbeck Zoo

Located close to Tropen-Aquarium Hagenbeck and SchwarzLICHTviertel, Park-Hotel Hagenbeck provides a free daily manager's reception, a terrace and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant Augila, offers breakfast, brunch, lunch, dinner and garden views. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$252
includes taxes & fees
11 May - 12 May

Explore the area

View map
Hagenbeckstr. 150, Hamburg, HH, 22527
  • Place, Hagenbeck Zoo
    ‪2 min walk‬
  • Place, Tropen-Aquarium Hagenbeck
    ‪3 min walk‬
  • Place, EKZ Nedderfeld
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪17 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Mobility Accessible

Deluxe Double Room, Mobility Accessible | Bathroom

Deluxe Double Room, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(19 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Hamburg

A luxury stay in Hamburg awaits you at Park-Hotel Hagenbeck. Within a short 5-minute stroll, you'll find Hagenbeck Zoo and Tropen-Aquarium Hagenbeck. Highlights at this family-friendly hotel include a restaurant, a bar/lounge and a sauna. .The restaurant, Restaurant Augila, is open for breakfast, brunch, lunch and dinner. Baobab Bar & Café is the hotel's own lobby lounge, serving drinks along with dinner. 6200 square feet (576 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include limo/town car service and coworking space. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and pet-sitting services. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Eimsbuettel hotel include SchwarzLICHTviertel and JUMP House Hamburg.

What's nearby

  • Hagenbeck Zoo - 2 min walk - 0.2 km
  • Tropen-Aquarium Hagenbeck - 3 min walk - 0.3 km
  • JUMP House Hamburg - 4 min drive - 1.9 km
  • Altonaer Volkspark - 5 min drive - 2.4 km
  • EKZ Nedderfeld - 6 min drive - 2.7 km

Getting around

  • Tiedemannstraße Bus stop - 3 min drive
  • Hagenbecks Tierpark U-Bahn - 4 min walk
  • Hamburg Airport (HAM) - 20 min drive

Restaurants

  • ‪Otto‘s - ‬3 min drive
  • ‪Schweinske - ‬19 min walk
  • ‪Heinrich Fricke Fleisch-Verkauf - ‬2 min drive
  • ‪Döner Grillhaus - ‬17 min walk
  • ‪Café himmlische Versuchung - ‬18 min walk

About this property

Park-Hotel Hagenbeck

Park-Hotel Hagenbeck offers its guests a sauna, a fitness centre, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

5 meeting rooms, coworking spaces, and limo/town car service are available. Event space at this hotel measures 6200 square feet (576 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Park-Hotel Hagenbeck. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 5 levels
  • Conference rooms
  • 6200 sq ft of conference space
  • 576 sq. m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Park-Hotel Hagenbeck offers 158 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas and includes desks. Beds feature pillowtop mattresses. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 47-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Holiday Inn Hamburg - Hafencity by IHG
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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 8 per day)
  • Street parking available
  • Limo/town car service
  • Parking on site (EUR 26 per day; includes in/out privileges)
  • Extended parking on site (EUR 182 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 29 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 45; reservation required

Restaurants on site

  • Baobab Bar & Café
  • Restaurant Augila

Things to do

  • Games
  • Gym
  • Racquetball/squash
  • Sauna
  • TV in common areas

Family friendly

  • Art supplies
  • Children's dinnerware
  • High chair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 6,200 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (80 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2009
  • Colonial architecture
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Elliptical machine
  • Energy-saving switches in guestrooms
  • Free weights
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 49.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 15 for children
  • Self-parking fee: EUR 26 per day (in/out privileges)
  • Extended parking fee: EUR 182 per week
  • Nearby parking fee: EUR 8 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)
  • Rollaway bed fee: EUR 49.0 per day
  • Hosted evening meal: EUR 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE 243316294
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is DE 243316294. This property accepts Visa, Mastercard, Diners Club and cash. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Lindner Park-Hotel Hagenbeck
Lindner Park-Hotel Hagenbeck Hamburg
Lindner Park-Hotel Hagenbeck Hotel
Lindner Park-Hotel Hagenbeck Hotel Hamburg
Lindner Park Hamburg
Lindner Park Hotel Hagenbeck
Park Hotel Hagenbeck
Park-Hotel Hagenbeck Hotel
Park-Hotel Hagenbeck Hamburg
Lindner Park Hotel Hagenbeck
Lindner Hotel Hamburg Hagenbeck
Park-Hotel Hagenbeck Hotel Hamburg
Lindner Hotel Hamburg Hagenbeck part of JdV by Hyatt

Frequently asked questions

What is the cancellation policy at Park-Hotel Hagenbeck?

Park-Hotel Hagenbeck offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park-Hotel Hagenbeck?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Park-Hotel Hagenbeck on 11 May 2026 start from NZ$252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park-Hotel Hagenbeck?

Yep, Park-Hotel Hagenbeck has a self car park with in/out privileges for EUR 26 per day. A self car park is also available, for a fee. Additionally there is extended parking for EUR 182 per week. Onsite parking is limited.

Are there any beaches close to Park-Hotel Hagenbeck?

The closest beach to Park-Hotel Hagenbeck is Elbstrand (6 km).

What makes Park-Hotel Hagenbeck a romantic place to stay?

Garden-view dining and couples dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Park-Hotel Hagenbeck.

Is Park-Hotel Hagenbeck family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Park-Hotel Hagenbeck is a hit with families.

Does Park-Hotel Hagenbeck serve breakfast?

Yep, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.

Is there a free airport shuttle available at Park-Hotel Hagenbeck?

No, Park-Hotel Hagenbeck does not offer an airport shuttle service.

Is there a bar or restaurant at Park-Hotel Hagenbeck?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Park-Hotel Hagenbeck?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park-Hotel Hagenbeck?

Furry friends are welcome at Park-Hotel Hagenbeck, with pet-sitting services and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Park-Hotel Hagenbeck Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 607 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Masih

Due to Storm Goretti, our flight was cancelled. We contacted the hotel but they refused to be kind enough to offer us a voucher or amend our booking. So we lost our money. What a great way to keep customers from staying again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew, Wrexham

Liked: Cleanliness, amenities, property conditions & facilities
Warm clean and tidy, friendly and helpful staff. I relly like this place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicolas

Stayed 1 night in Jul 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parkhotel Hagenbecks

Comfy bed, new nice bathroom. Furniture a bit tired. Sunday is a day of rest for staff, no restaurant or bar open. All closed after breakfast!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Niall

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, pet-friendly, hotel. Convenient place to stay near to the motorway. We were travelling with our dog. Staff were very welcoming. There was a small charge, I think €20, for a pet-friendly room. Dogs are not allowed in the restaurant, but they can go in the bar, where you can get food and drinks. The hotel is next to a park where we could exercise our dog. Food and drinks in the bar and restaurant were very good.
Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Perfect for a couple of nights for a trip to see Ed Sheeran at the Volkpark stadium. Only 15 mins drive from the airport, short taxi ride to the stadium and a 45 minute walk back. Breakfast was really good and not too busy. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location for work
Stayed 2 nights in Jun 2025

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented with good restaurant facilities. Unfortunately no kettle in room.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome, just near the zoo (the zoo itself is pretty overpriced. Had way better experience way cheaper in central europe, especially in prague) and 3-4 minutes away from U-Bahn station. This let us be in the center in about 15-20 minutes pretty easily and there is a direct bus route to airport from the same place. The staff was friendly, decent breakfast, really spacy rooms with themed decorations on each floor, the kids really enjoyed staying there after a well-know chain stay in Bremen. We arrived about 30 minutes before check in time and were given the keys right away. Nespresso machine with free coffee was a good addition for the stay. Maybe a kettle additionally would be even better. Also the fridge was almost full with mini bar items, so we had to store our snacks outside it.
Stayed 4 nights in Apr 2025

8/10 Good

thomas

Stayed 2 nights in Feb 2025

8/10 Good

Joseph, HOUSTON

Stayed 1 night in Dec 2024

4/10 Poor

Leif

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark, Alexandria

Liked: Staff & service, amenities, property conditions & facilities
Was closed to public transportation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty legit.
Stayed 1 night in Aug 2024

10/10 Excellent

Levi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Susanne

Stayed 1 night in Jul 2024

8/10 Good

Asha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

F W P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Naveen

Stayed 1 night in Jan 2024