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Mercure Hotel Hamburg Am Volkspark

Property class: 4

Photo gallery for Mercure Hotel Hamburg Am Volkspark

A buffet area with various food containers and a 'Welcome' sign above.
Exterior
A hotel lobby with a reception desk, seating area, and a large window.
A hotel room with a bed, desk, chair, lamps, and a cityscape painting on the wall.
A bar area with shelves of bottles, glasses, and a reflective counter.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$156
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Albert Einstein Ring 2, Hamburg, 22761
  • Place, Trabrennbahn Hamburg Bahrenfeld
    ‪1 min walk‬
  • Place, Volksparkstadion
    ‪19 min walk‬
  • Place, Barclays Arena
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪28 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Courtyard View (Quietly Located)

A hotel room with a bed, a desk with a lamp, a red chair, a small table, and a painting on the wall.

Comfort Room, 1 Double Bed, Courtyard View (Quietly Located)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a pink sofa, a TV, and a patterned carpet.

Junior Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Courtyard View (Quietly Located)

A hotel room with a bed, bedside tables, a desk, a chair, a shelf with items, and a patterned carpet.

Junior Suite, 1 Double Bed with Sofa bed, Courtyard View (Quietly Located)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a lamp, a red chair, a small table, and a painting on the wall.

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Twin Room, 2 Single Beds, Courtyard View (Quietly Located)

Room

Comfort Twin Room, 2 Single Beds, Courtyard View (Quietly Located)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Hamburg

At Mercure Hotel Hamburg Am Volkspark you'll be within a 30-minute stroll of Volksparkstadion and Barclays Arena. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and luggage storage. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Altona hotel include Reeperbahn and Hagenbeck Zoo.

What's nearby

  • Trabrennbahn Hamburg Bahrenfeld - 1 min walk - 0.2 km
  • Altonaer Volkspark - 4 min walk - 0.4 km
  • Volksparkstadion - 19 min walk - 1.6 km
  • Elbe Shopping Mall - 6 min drive - 2.3 km
  • Barclays Arena - 8 min drive - 2.7 km

Getting around

  • Othmarschen S-Bahn - 3 min drive
  • Schützenstraße (Mitte) Hamburg Station - 4 min drive
  • Hamburg Finkenwerder Airport (XFW) - 43 min drive

Restaurants

  • ‪VIP Lounge - ‬4 min drive
  • ‪Platinum Restaurant - ‬5 min drive
  • ‪HYGGE Brasserie & Bar - ‬3 min drive
  • ‪Holstenbäckerei - ‬2 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Mercure Hotel Hamburg Am Volkspark

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. Mercure Hotel Hamburg Am Volkspark also features a vending machine, a front desk safe, and a lift. Parking is available for a fee. You'll have access to the indoor pool and health club at a partner property.

This 4-star Hamburg hotel is smoke free.

  • 140 guestrooms or units
  • 6 levels
  • Built in 1993
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Mercure Hotel Hamburg Am Volkspark offers 140 air-conditioned accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include a bath and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desks and telephones. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Covered parking on site (EUR 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (once per stay)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Assistive listening devices
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1993
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Waste recycling policy

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is parking available at Mercure Hotel Hamburg Am Volkspark?

Yep, Mercure Hotel Hamburg Am Volkspark has a covered self car park with in/out privileges for EUR 15 per day. A self car park is also available, for a fee.

How much does it cost to stay at Mercure Hotel Hamburg Am Volkspark?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hamburg Am Volkspark on 22 Nov 2026 start from NZ$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Hotel Hamburg Am Volkspark?

The closest beach to Mercure Hotel Hamburg Am Volkspark is Elbstrand (3.6 km).

Does Mercure Hotel Hamburg Am Volkspark serve breakfast?

Yep, buffet brekkie is on offer weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Hotel Hamburg Am Volkspark?

No, Mercure Hotel Hamburg Am Volkspark does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Hamburg Am Volkspark?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Hotel Hamburg Am Volkspark?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Hotel Hamburg Am Volkspark?

No, pets are not allowed.

Mercure Hotel Hamburg Am Volkspark Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 38 reviews
Rating 8 - Good. 19 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 4 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean but ‘restaurant’ really not worth the time and money.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uitstekend voor een snelle stop onderweg maar Denemarken
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Bra frukost och standard på rummet för priset. Trevlig entré, lugnt och tryggt område. Parkeringsmöjligheter fanns på gatorna runtomkring. Sängarna var däremot stenhårda och inte alls bekväma. Samma sak med bäddsoffan. Lite irriterande så kom städerskan på morgonen och öppnade dörren innan vi hade checkat ut.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det er et dejligt hotel beliggende lige uden for centrum. Der er rigtig gode busforbindelser lige uden for døren. Pænt og rent. Meget venligt og hjælpsomt personale. skøn morgenmad. Sengene var lidt hårde men værelserne skønne og rene. Der var gratis parkering på vejen foran hotellet. Alt i alt kan jeg kun anbefale hotellet.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mitarbeiter waren sehr freundlich und hilfsbereit. Zimmer waren sauber ABER waren doch ziemlich abgerockt. In Zimmer 202 hängt eine Nachttischlampe nur noch am Kabel. Im Flur (zu Zimmer 202) waren massive Löcher im Teppichboden. Aufenthalt war ok und für kurze Aufenthalte ist das Hotel komplett ausreichend. Auch mit den Öffis ins Schanzenviertel ist es nicht weit. Allerdings sollte man mal über Renovierungsarbeiten Gedanken machen.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerne jederzeit wieder, viele kostenlose Parkplätze vor dem Hotel, wirklich tolles Frühstück und die Zimmer für drei Personen sind wirklich groß. Gerne jederzeit wieder.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ich finde das Hotel von der Preis Leistung sehr gut
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God morgenmad og centralt
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist empfehlenswert
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Hotellets beliggenhed var fint i udkanten af Hamburg. Personalet var venligt og hjælpsomt, dog blev vi henvist til parkering i et p-hus mod betaling. Det viste sig, at vi kunne parkere gratis på gaden. Værelset var rent men møbler var ældre og af billig kvalitet. Sengen fremstod slidt på kanterne. Badekarret burde skiftes til en bruseniche, som er mere sikker og brugervenlig.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Mitarbeiterin war sehr kurz angebunden beim CheckIn. Badewanne im Zimmer: Badewannenfüllung dauerte über 30 Min, da Wasserdruck zu schwach. Dann lieber keine Badewanne in den Zimmern.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Das Hotel ist renovierungsbedürftig - man fühlt sich direkt um 30 Jahre in die Vergangenheit zurückversetzt
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rigtig god beliggenhed, nem og hurtig indtjekning og fine værelser
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rent och välstädat, hjälpsam personal och god frukost.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stayed 4 nights in Dec 2025