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Mercure Hotel Hamburg Mitte

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Mercure Hotel Hamburg Mitte

Front of property
Standard Room, 2 Single Beds
City view from property
Lobby
Courtyard view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
The current price is NZ$187
includes taxes & fees
27 May - 28 May

Explore the area

Map
Schroederstiftstr. 3, Hamburg, HH, 20146
  • Hamburg Messe and Congress
    ‪3 min walk‬
  • Reeperbahn
    ‪3 min drive‬
  • Miniatur Wunderland
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪12 min drive‬

Room options

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege Room with King Size Bed, Courtyard Location

Privilege Room with King Size Bed, Courtyard Location

Privilege Room with King Size Bed, Courtyard Location

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Hamburg

Mercure Hotel Hamburg Mitte places you in the centre of Hamburg, within just a 5-minute stroll of Hamburg Messe and Congress and within 30 minutes of Reeperbahn. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Restaurant, is open for breakfast. RELAX is the hotel's own bar. 2045 square feet (190 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Eimsbuettel hotel include Hamburg City Hall and St. Pauli Piers.

What's nearby

  • Hamburg Messe and Congress - 3 min walk - 0.3 km
  • Reeperbahn - 3 min drive - 2.3 km
  • Hamburg City Hall - 4 min drive - 2.8 km
  • Miniatur Wunderland - 5 min drive - 3.5 km
  • Elbe Philharmonic Hall - 5 min drive - 3.6 km

Getting around

  • Sternschanze U-Bahn - 7 min walk
  • Sternschanze Station - 10 min walk
  • Hamburg Airport (HAM) - 12 min drive

Restaurants

  • ‪Cafe Seepavillon - ‬5 min walk
  • ‪Mövenpick Restaurant Hamburg - ‬6 min walk
  • ‪CAVE Bar - ‬6 min walk
  • ‪Roxie - ‬5 min walk
  • ‪Qrito - ‬5 min walk

About this property

Mercure Hotel Hamburg Mitte

Eco-certified hotel with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2045 square feet (190 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Mercure Hotel Hamburg Mitte. Parking is available for a fee.

This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 9 levels
  • Conference rooms
  • 2045 sq ft of conference space
  • 190 sq. m of conference space
  • Built in 2002
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hotel Hamburg Mitte offers 180 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include offices, desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Danish, English, German, Polish, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 24 per night; includes in/out privileges)
  • Covered extended parking on site (EUR 24 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RELAX
  • Restaurant

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Bathroom emergency pull cord
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (99 centimetre high)
  • Lift (85 centimetre wide door)
  • Roll-in shower (89 centimetre wide)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 24 per night (in/out privileges)
  • Covered extended parking fee: EUR 24 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Mercure Hotel Hamburg Mitte?

Mercure Hotel Hamburg Mitte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Hamburg Mitte?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Hamburg Mitte on 27 May 2025 start from NZ$186.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Hamburg Mitte?

Yep, Mercure Hotel Hamburg Mitte has a covered self car park with in/out privileges for EUR 24 per night. Covered extended parking costs EUR 24 per night.

Are there any beaches close to Mercure Hotel Hamburg Mitte?

The closest beach to Mercure Hotel Hamburg Mitte is Övelgönne (4.9 km).

Does Mercure Hotel Hamburg Mitte serve breakfast?

You bet, buffet breakfast is on offer weekdays between 6:30 AM and 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Hotel Hamburg Mitte?

No, Mercure Hotel Hamburg Mitte does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Hamburg Mitte?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Hotel Hamburg Mitte?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Hotel Hamburg Mitte Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 960 reviews
Rating 8 - Good. 475 out of 960 reviews
Rating 6 - Okay. 82 out of 960 reviews
Rating 4 - Poor. 15 out of 960 reviews
Rating 2 - Terrible. 12 out of 960 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dr Bridget, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
All went well and my met my needs for the visit
Stayed 6 nights in Aug 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data. Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Andrea

Travelled with partner
Disliked: Amenities, property conditions & facilities
Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathaniel

Travelled with family
Stayed 9 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel near the convention center

We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Stayed 5 nights in Jul 2024

8/10 Good

michael

Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Lauren

Stayed 4 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul, Edmonton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Stayed 2 nights in Dec 2023

10/10 Excellent

Helen

Stayed 3 nights in Nov 2023

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Moritz

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location is great to explore the Schanzenviertel and St. Pauli, hotel also is in great condition, rooms are clean and look new. Reason for my average rating is the non-functioning AC, ultimately I’m coming to sleep and this was difficult due to the heat on the top floors I have called the front desk, someone came, made some changes on the thermostat and mentioned it is fixed. Unfortunately this was not the case.
Stayed 1 night in Jun 2023

8/10 Good

Lori

Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near the Hamburg Mitte!

We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.
Stayed 1 night in May 2023

10/10 Excellent

Miss

Stayed 1 night in Dec 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xx
Stayed 3 nights in Sep 2022

10/10 Excellent

Marissa L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved everything about this hotel (staff, location, rooms - the view is amazing), except for the fact that the only amenities they have are breakfast and a late night bar with no food.
Stayed 6 nights in Aug 2022

8/10 Good

Suleman

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book here again. Great staff!!!
Stayed 1 night in Aug 2022

10/10 Excellent

ABDULLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and the location around nice restaurants and is walking distance of so nice shops
Stayed 1 night in Jul 2022